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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,401-1,410 of 1,634 reviews
Nov 4, 2024
crazy one
5 out of 5 stars review

[This review was collected as part of a promotion.] Excellent size for my top freezer refrigerator (not too large & not too small), fits perfectly in my kitchen. It has enough storage inside the refrigerator and a perfect size freezer. The color matches my other appliances, but even if it didn't, still it blends in with the kitchen faucet and the stove’s vent. The price was reasonable, which is very important (especially these days). All & all I'm very happy with my Top Freezer Refrigerator. Sincerely, Margo Lazar

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, there. We appreciate you taking the time to share your experience. It’s wonderful to hear how well the LG Refrigerator (LTCS20020S) model suits your kitchen. The balanced size, generous interior storage, and practical freezer layout are standout strengths of this model, and it’s great to know the stainless finish blends so naturally with your other appliances. The value you mentioned is something many customers love about this unit as well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Feb 13, 2021
FrustratedLTCS200205
1 out of 5 stars review

Problematic Freezer

Refrigerator part is great - no issues. The freezer fluctuates in temperature radically - from -5 to +20 degrees F in a matter of minutes. Food packaging is often wet and then freezes with frost on outside of product. Works fine for anywhere from a day or two to a few weeks. Who knows how often it happens; pure luck if it's happening when I just happen to open the freezer. Just moved ice cream to my big freezer AGAIN, as getting soft after repair taking place yesterday. Repair visits are up to 4 now. There are some things I really like about the appliance, but this is unacceptable. I just want the fridge replaced. Period.

Review from lg.com/ca
Helpful?1QJF566W4K0H13865023214
Dec 7, 2020
Schris56
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this fridge about 2 months ago and am very pleased so far. The front is easy to wipe down, it’s very quiet, surprisingly roomy and keeps everything perfectly cooled. Huge difference from the fridgidaire I previously owned.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 10, 2021
hotskoz
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] When our old fridge up and quit after an adequate life I went on the web and looked for what I could find. I was pleasantly surprised that, even though I bought his sight unseen, I had made a very good choice. Very attractive and the footprint is the same as our old fridge yet we have much more inside space. The LED lighting is miles ahead of the old one bulb incandescent. The door racks are sturdy and wide in both fridge and freezer sections. Very pleased.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 21, 2022
David NJ
1 out of 5 stars review

Not bad, but.... it's LG

I had several LG products and all of them ended their life for problems. I needed a new refrigerator and this one was available right away. I thought: it's a refrigerator, what can go wrong. Actually it's quiet, it uses little energy ... few flaws but not bad. After a little more than one year I found that one of the glass shelf had the plastic frame broke. After 3 weeks the second shelf had the same issue on the opposite side. 2 shelves on 2? It's not a coincidence: it's just how LG makes their products. After one microwave (expensive one), one TV, one ductless air conditioner and one refrigerator, finally I learnt my lesson. Goodbye LG: another customer lost.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

David we would like to learn more from you on this, however we need to move to a platform with back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, model and serial # and pictures showing the issue and the next available agent will explore all options with you. Thanks. ^Jennifer

Dec 30, 2020
Frank407
5 out of 5 stars review

Low cost Great value

[This review was collected as part of a promotion.] Bought this fridge to replace the one that failed in the basement. The old fridge seemed to run all the time but this Lg seems to never run but yet the temp never wavers from the set temperature. This fridge is probably saving me a fortune in electricity.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 20, 2020
not to happy
1 out of 5 stars review

bad unit

[This review was collected as part of a promotion.] I have had nothing but trouble with this unit.. The freezer doesn't freeze food solid, ice cream does not freeze. I lost a lot of food before noticing it. I caledl LG and it has been almost a month now and still no repair has been done. very very disappointed !!!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Mar 20, 2022
Jints21
4 out of 5 stars review

No Deli Drawer -

Frig working fine. Does make a little noise when compressor comes on. It sounds like a couple of bottles clanging each other when they are too close to each other on a shelf. Didn't realize there is no deli drawer so cold cuts are just laying on a shelf instead of neatly in a drawer. Looking online for a universal deli drawer with no luck so far.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 26, 2020
mehult99
5 out of 5 stars review

Great Fridge No Issues

[This review was collected as part of a promotion.] We were looking for a extra fridge and we came upon this fridge after searching many others. The fridge was large in cu. ft and very spacious inside. The temp control is perfect we have it in our basement to store extra things. Great buy can’t be happier looks nice to we got the White one and great price .

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 10, 2020
Nobigdiehl
5 out of 5 stars review

LG Refrigerator a best value!

[This review was collected as part of a promotion.] Great design, engineering stands out, ergonomics quite nice, and well packages (not a single scratch or dent from shipment). More importantly, I shopped extensively for best value, and after owning this unit for several months, can confirm that it was the right choice. Amazing that LG can make, ship, store, market, deliver, etc., this machine at this price!

Review from lg.com
Helpful?1QJF566W4K0H13865023214