Hi there. It's never fun to run into problems so soon after your purchase, but we're glad you had a good experience with our support team. If there's anything we can do to help you enjoy your LG fridge more, please feel free to reach out to our socials using the handle @LGUSSupport. We are always here to help! ~Ave

Hi Rae. Thank you for sharing your experience with your LTCS20020W refrigerator. We understand the frustration of having it stop working within six months. As a troubleshooting step, try unplugging the unit or tripping the circuit breaker for 30 seconds to reset the refrigerator. Here's the link for further troubleshooting tips:https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you need further assistance, please send us a private message on social media using @LGUSSupport with your contact information and details of the issue. Our team will work on resolving this matter promptly. We appreciate your patience and look forward to assisting you. ^Win

Awesome! It's our pleasure to provide the best possible product to our customers, and we're glad this commitment was reflected in your experience using the LG 20 cu. ft. Top Freezer Refrigerator, model LTCS20020W. Thanks for choosing LG for your cooling needs. If you have questions or concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Hi there. Thank you for taking the time in leaving us a review on the 20 cu. ft. Top Freezer Refrigerator. We understand the importance of having a good working refrigerator for your everyday life and we'd be more than happy to look into this for you. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter or calling our customer service line at (800) 243-0000. ^Anthony

We sincerely hate you had to do this and thank you for taking the time to provide us your feedback.^Sandy