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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,381-1,390 of 1,643 reviews
Nov 14, 2023
Service on time
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great communication

Excellent service and great communication. On time for appointments and addressed the issue.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 9, 2023
Business
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Customer Service

Fridge delivered and didn't work. Still no new one delivered 2 weeks later.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi there. Thanks for reaching out. Hopefully you were able to get your fridge delivered. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Dec 5, 2023
Deeceed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works for Us

Stylish, no nonsense frig. Affordable. We don't need all the expensive bells a ND whistles.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 23, 2023
Meh123
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

It's a fridge

5 months in and the fan quit working 5 months in and the fan quit working

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Mar 5, 2024
LGPurchaser21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious

Simple spacious functional design at a great price.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 1, 2022
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product, right size for us.

I bough this product for the garage. Great features for the size.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 16, 2023
Cold Front
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

True to the Brand

Shelving and maerials used all reflect a durable unit.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social.

Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.

Apr 19, 2021
PSD1
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not working correctly

This unit did not work and I got the run around trying to replace

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 4, 2023
Tom123bx4
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

No light in the freezer. It's hard to see the food.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi, Tom123bx4. Thanks for reaching out. We're sorry to hear that you have the fridge model that has no freezer light. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 6, 2023
Clyde Carrier
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy for the price

Purchase about a month ago so far we are loving it

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Hey there Clyde. Thanks for reaching out. We are excited to see that you are enjoying your LG Refrigerator. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.