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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,371-1,380 of 1,653 reviews
Dec 29, 2020
Reviewer name: Quilt Queen
4 out of 5 stars
4 out of 5 stars review

Miss light in the freezer!

[This review was collected as part of a promotion.] The refrigerator looks good and the temperature remains steady and where it should be. I wish it had a light in the freezer and a meat drawer. It is pretty small, but we had limited space as it is next to a wall with cabinets above. It serves it's purpose and is quiet! I liked the warranty on it.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 20, 2022
Reviewer name: Jints21
4 out of 5 stars
4 out of 5 stars review

No Deli Drawer -

Frig working fine. Does make a little noise when compressor comes on. It sounds like a couple of bottles clanging each other when they are too close to each other on a shelf. Didn't realize there is no deli drawer so cold cuts are just laying on a shelf instead of neatly in a drawer. Looking online for a universal deli drawer with no luck so far.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 25, 2020
Reviewer name: X NeverAgainLG X
1 out of 5 stars
1 out of 5 stars review

Bad choice

I bought this for my garage as an addition. Refrig and freezer do NOT get cold enough. NO light in freezer. No thermometer as to tell what temp it is. Had to go out and buy two just so I knew. Guess you get what you pay for. Is so so for a garage not in house.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please be mindful per the Owner's Manual that the unit should be installed in an area between 55 °F (13 °C) and 110 °F (43 °C). If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Dec 31, 2020
Reviewer name: slapshotses
4 out of 5 stars
4 out of 5 stars review

Solid design but.......

We purchased this as a "2nd" refrigerator. It seems to be solidly designed except for no light in the freezer section. This is not a showstopper but if it had one, we would have given it 5 stars. We did change the door orientation to LH hinge with no problem.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 2, 2020
Reviewer name: Jashen
4 out of 5 stars
4 out of 5 stars review

Overall Very Satisfied

[This review was collected as part of a promotion.] Finally replaced the refrigerator that came with my house that was increasing humidity in home due to horribly leaky seals. After some use, I’m very happy with the amount of storage. I miss having a drawer for cheese and meat between the shelves and one has to be very careful not to stub one’s toe opening and closing the door because there’s very little clearance between door and floor.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 22, 2020
Reviewer name: Cyn44
5 out of 5 stars
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] This frig is a great value for the money. It’s simple design leaves plenty of room in both frig and freezer. It would be nice to have one more drawer in the frig but otherwise it’s perfect for my needs.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: Lucky 3120
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I bought 2 of the same refrigerators as I really like their exterior and interior appearance . The stainless steel exterior gives the kitchen a very chic look. The interior is spacious and well partitioned for all my groceries. I highly recommend this brand to all . Besides it is very inexpensive and easy to maintain.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 2, 2021
Reviewer name: Henry le Saint
4 out of 5 stars
4 out of 5 stars review

Cool fridge

I bought this fridge 2 months ago so far so good, it keeps food, milk & vegetables fresh for a period of time. Space inside is good although I wish the lights where directed a bit toward the back do you could see inside the back of the fridge. In addition, the door of the freezer section doesn't close as tight as the refrigerator portion. Overall it's a good fridge & I like the fact there are many cooling vent with different directions inside. I wish the temperature control was digital. Good job LG.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: MurrayK
5 out of 5 stars
5 out of 5 stars review

Great choice!

[This review was collected as part of a promotion.] We needed to replace our 2nd refrigerator that we keep in our basement. We were looking for a reliable, refrigerator at a reasonable price. This has very good storage, looks great, and is very quiet. It was a great choice for us.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 4, 2024
Reviewer name: crazy one
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Excellent size for my top freezer refrigerator (not too large & not too small), fits perfectly in my kitchen. It has enough storage inside the refrigerator and a perfect size freezer. The color matches my other appliances, but even if it didn't, still it blends in with the kitchen faucet and the stove’s vent. The price was reasonable, which is very important (especially these days). All & all I'm very happy with my Top Freezer Refrigerator. Sincerely, Margo Lazar

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, there. We appreciate you taking the time to share your experience. It’s wonderful to hear how well the LG Refrigerator (LTCS20020S) model suits your kitchen. The balanced size, generous interior storage, and practical freezer layout are standout strengths of this model, and it’s great to know the stainless finish blends so naturally with your other appliances. The value you mentioned is something many customers love about this unit as well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy