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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,351-1,360 of 1,634 reviews
Aug 3, 2021
Eric 2020
1 out of 5 stars review

Verified Purchase

Never worked

I have had this frig for 2 months and has never worked right

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 8, 2024
Cat4446
5 out of 5 stars review

Verified Purchase

Great pick

I love it. I have more useable space in this one even though my other one was larger

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 19, 2022
HH002
5 out of 5 stars review

Verified Purchase

Clean line and storage

Purchased just a few weeks ago as an extra unit for our garage.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 10, 2023
WV Transplant
5 out of 5 stars review

Verified Purchase

Lots of Room

It’s been three weeks and we love it. Fits into a tight space and provides lots of room.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 4, 2024
Vanessa Butler
5 out of 5 stars review

Verified Purchase

I brought this product a month ago and I glad I did.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 14, 2023
Service on time
5 out of 5 stars review

Verified Purchase

Great communication

Excellent service and great communication. On time for appointments and addressed the issue.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 24, 2023
LG Frezzier
5 out of 5 stars review

Verified Purchase

Very good Refrigador excellent

I got the refrigerator 3 months ago is been a great experience we like it

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 21, 2024
It is a piece of crap
1 out of 5 stars review

Verified Purchase

It is a piece of crap.

I like the style of the refrigerator but it is a piece of crap.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi there. Thank you for sharing your thoughts on the LG LTCS20020W refrigerator. We're glad to hear that you appreciate its style. However, we understand your frustration if you're experiencing issues with its performance. Your feedback is important to us, and we'd like to help resolve any concerns you have. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam

Nov 5, 2023
JEnsman
5 out of 5 stars review

Verified Purchase

Good choices

We replaced a side by side by side so down size. After a little adjustments I'm liking it.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 4, 2023
Tom123bx4
3 out of 5 stars review

Verified Purchase

No light in the freezer. It's hard to see the food.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi, Tom123bx4. Thanks for reaching out. We're sorry to hear that you have the fridge model that has no freezer light. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly