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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,351-1,360 of 1,653 reviews
Dec 31, 2022
Reviewer name: Eve R
2 out of 5 stars
2 out of 5 stars review

New Fridge good for 5 months

I purchased this refrigerator 5 months ago. It worked fine and cooled sufficiently. Simple design with plenty of room in the fridge and freezer for a family of 4. Yesterday it started making a very loud noise that sounds like a lawnmower in my kitchen. I called LG because I have an extended warranty. They asked me to unplug it for 6 hours to let any ice buildup melt. That didn't help. The fridge is making even more noise. Now we must wait 10 days for a technician to come and see it. VERY disappointed with our new fridge. I had an old one for over 15 years and didn't have any issues like this.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Oct 15, 2024
Reviewer name: MaryKUtah
3 out of 5 stars
3 out of 5 stars review

Adequate refrigerator

[This review was collected as part of a promotion.] Top freezer appliances are not my favorite, but this was the only option In a small space. This is a very simple refrigerator with few highlights. The freezer section is simply a box, so it gets pretty disorganized. The refrigerator section has the bare minimum two drawers at the bottom, a place to put butter, and that is about it. I prefer side-by-side or bottom bottom freezer units, but there was nothing available at the time we purchased this refrigerator because of the limited space in our kitchen.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey Mary! Thank you so much for sharing your honest review of your LG fridge experience. We're thrilled to hear that your top freezer is serving your kitchen well, and we appreciate all of your feedback regarding the organization and capacity. If you're looking for a larger unit or one with more organization, we're frequently running deals on appliances here at http://spr.ly/6422qbZJw. If you're interested, you can reach our Better Life Pro team by clicking "Speak with Live Agent". You can also find us on social media @LGUSSupport if you ever need help with your current LG fridge. We're always happy to help! *Joseph

Dec 27, 2020
Reviewer name: Jojo1111
5 out of 5 stars
5 out of 5 stars review

Solid refrigerator with style!

[This review was collected as part of a promotion.] I am very happy with my new LG refrigerator that I purchased 4 months ago. Some of the best features are the separate thermostat controls for the refrigerator and for the freezer. Most refrigerators in this size have only 1 thermostat which you need to carefully monitor to keep both sides at the right temperature. The refrigerator keeps all my food cold and therefore fresh! The plastic bins on the doors are not only heavy duty, but beautifully designed! Lastly, the finish on the outside is subdued and very modern looking. All in all a fantastic fridge!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 26, 2023
Reviewer name: mtso
1 out of 5 stars
1 out of 5 stars review

Installer refused to reverse the door

The 1st unit was defective. (NO cold air) The door 2nd unit has 'click' sound. The installer refused to reverse the door even though I have put on the request explicitly. (The installer only asked me to call LG, but LG claims that should be done by the installer) I am now stuck with the fridge with wrong door side and click sound.

Helpful?6XWQEFRR7UUF13865023214
reply from LGAnswers

Thank you for reaching out to us with this review about the LG 20 Cu. Ft. Smart Top Freezer Refrigerator. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.

Dec 26, 2020
Reviewer name: camjan
5 out of 5 stars
5 out of 5 stars review

This more than meets our needs and expectations.

[This review was collected as part of a promotion.] We bought this refrigerator for extra freezer space and for refrigerator space when we are entertaining. Put it on the inside wall in our garage, which is just outside our kitchen door. This model is much roomier than we expected. And it keeps COLD. We are really quite happy with this model, which we've been using for the past 3 months without issue. We'd read that the freezer door might not close completely, so we just double check that it is tightly closed. We've never had a problem. Highly recommend.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 20, 2021
Reviewer name: kep20
5 out of 5 stars
5 out of 5 stars review

Amazing size!

[This review was collected as part of a promotion.] I bought this refrigerator after my old one broke and I am so glad I did. The size is perfect and fits everything I could ever need, I love the fruit and veggies bin and it keeps my food cold and fresh. My only complaint would be that there is not a light in the freezer but otherwise it is an amazing product.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 15, 2020
Reviewer name: Nebraska Red
4 out of 5 stars
4 out of 5 stars review

It does it's job

[This review was collected as part of a promotion.] Bought this to go in the garage as a back up refrigerator for drinks in the fridge and bread in the freezer section. Initially, we had issues as our new house has gfci's in the garage, and this fridge kept tripping them and knocking out power to the unit. We ended up having a non gcfi outlet installed and since then the unit has worked fine. If I have one issue, it is with the freezer door. It does not appear to seal very well and each time I am in the garage I feel the need to make sure it is fully closed. Space wise, it does it's job and we can fit plenty of drinks and other items in both sections of the unit.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 1, 2022
Reviewer name: Dirk431
5 out of 5 stars
5 out of 5 stars review

Great price

I own LG washer and Dryer,Lg Rangeand Oven,LGTV so now I have a LG refrigerator,we are happy with the other products and know them well so that’s why we bought a LG refrigerator the only thing we don’t like about it is that it didn’t come with ice maker

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Sep 28, 2022
Reviewer name: Adi Irani
1 out of 5 stars
1 out of 5 stars review

SELLING DAMAGED PRODUCTS

I bought the fridge that was damaged on the wall of the fridge. Could not Identify the damage to the body of the fridge due; Defective product sent by factory, Defective product not identified by dealer CAS. Defective product not identified by transport company. Delivery was hurried and unit could not be inspected by owner who is a senior.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Apr 12, 2024
Reviewer name: wallywally
1 out of 5 stars
1 out of 5 stars review

Disposable Fridge

[This review was collected as part of a promotion.] this is a disposable product what kills refrigerators is lint buildup on the heat dispersing coils and this fridge does not let the owner get at the coils without voiding the warranty the condenser runs all the time until it burns out.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey there. We want to ensure you know that we hear you and want to help resolve this. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll be waiting for your message. ^David