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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,341-1,350 of 1,653 reviews
Dec 10, 2020
Reviewer name: Nobigdiehl
5 out of 5 stars
5 out of 5 stars review

LG Refrigerator a best value!

[This review was collected as part of a promotion.] Great design, engineering stands out, ergonomics quite nice, and well packages (not a single scratch or dent from shipment). More importantly, I shopped extensively for best value, and after owning this unit for several months, can confirm that it was the right choice. Amazing that LG can make, ship, store, market, deliver, etc., this machine at this price!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: FelixD
4 out of 5 stars
4 out of 5 stars review

Good basic fridge, given space constraints

[This review was collected as part of a promotion.] This was the best fridge I could find that would still fit in the space between/under my cabinets. It's energy efficient, it's reasonably quiet, and it was relatively cheap since I bought the previous year's model. But it's a fairly bare-bones model -- most notably no split or sliding shelves, no freezer light, no ice cube trays included -- and that means I'm having to work a bit harder to use the space well. I do feel comfortable recommending it as a good value, but I'm slightly regretting not having invested in reworking those cabinets so I could fit something larger and fancier.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 11, 2020
Reviewer name: practical Annie
4 out of 5 stars
4 out of 5 stars review

Door IS reversible! But no light in freezer.

The door is reversible on this model. We did not ask the delivery guys to reverse them but opted to do it ourselves. It took my husband and son in law about a half hour or so to reverse them. The instructions to reverse the doors could be better. But with some logical thinking and some muscle (since some of the screws were quite tight) they are reversible. There is a similar model but the door did not reverse so we waited and finally LG came out with this model. We have had it for about 2 weeks so cannot comment on longevity but we have a similar LG refrigerator in the 33" for 3 years now and love it. This new one is for in law suite. Both are quiet. Fingerprints do show but not a deal breaker for me. I use stainless steel wipes occasionally to keep it clean. This model does not have an ice maker (optional) which is great since I did not want one. The only thing I would have liked is a light in the freezer compartment which it does NOT have.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 2, 2021
Reviewer name: dreamweaver8891
5 out of 5 stars
5 out of 5 stars review

JUST WHAT WE WERE LOOKING FOR!!!!!!!!!!!!!!!!!!!!!

[This review was collected as part of a promotion.] Purchased this refrigerator about a month ago and ABSOLUTELY LOVE IT!!!!!!!!!!!!!!! Living in an old, small house we have very limited space for kitchen appliances. We struggled with our last frig because to be honest it just didn't fit our kitchen - too wide and too tall - so it jutted out and even looked out of place - but we didn't think we would be able to find a smaller refrigerator that still had the same amount of space inside. Being big milk drinkers (up to 5 gallons a week) we definitely didn't want to reduce our refrigerated storage!!! As our old refrigerator began to fail we began to shop for a new one. We were utterly delighted to find this LG Refrigerator!!!!!!!!!!!!!!!!!!!!! Inside space is the same but the outside dimensions allow the frig to fit against the wall and under the cabinets where it was intended - HURRAY!!!!!!!!!!!!!! Naturally we did our research before buying - read many positive reviews on various sites - and after using the frig for a month we are adding to those positive reviews!!!!!!!!!!!!!!!!! After having an LG vacuum sweeper and now this refrigerator we are COMPLETELY SATISFIED WITH THE LG PRODUCT LINES and won't hesitate in saying WE HAVE BECOME LG CUSTOMERS!!!!!!!!!!! We would HIGHLY RECOMMEND this refrigerator and any other LG product for that matter!!!!!!!!!!!!!!!!!!!!!!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 13, 2021
Reviewer name: FrustratedLTCS200205
1 out of 5 stars
1 out of 5 stars review

Problematic Freezer

Refrigerator part is great - no issues. The freezer fluctuates in temperature radically - from -5 to +20 degrees F in a matter of minutes. Food packaging is often wet and then freezes with frost on outside of product. Works fine for anywhere from a day or two to a few weeks. Who knows how often it happens; pure luck if it's happening when I just happen to open the freezer. Just moved ice cream to my big freezer AGAIN, as getting soft after repair taking place yesterday. Repair visits are up to 4 now. There are some things I really like about the appliance, but this is unacceptable. I just want the fridge replaced. Period.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
Dec 15, 2020
Reviewer name: Nebraska Red
4 out of 5 stars
4 out of 5 stars review

It does it's job

[This review was collected as part of a promotion.] Bought this to go in the garage as a back up refrigerator for drinks in the fridge and bread in the freezer section. Initially, we had issues as our new house has gfci's in the garage, and this fridge kept tripping them and knocking out power to the unit. We ended up having a non gcfi outlet installed and since then the unit has worked fine. If I have one issue, it is with the freezer door. It does not appear to seal very well and each time I am in the garage I feel the need to make sure it is fully closed. Space wise, it does it's job and we can fit plenty of drinks and other items in both sections of the unit.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: camjan
5 out of 5 stars
5 out of 5 stars review

This more than meets our needs and expectations.

[This review was collected as part of a promotion.] We bought this refrigerator for extra freezer space and for refrigerator space when we are entertaining. Put it on the inside wall in our garage, which is just outside our kitchen door. This model is much roomier than we expected. And it keeps COLD. We are really quite happy with this model, which we've been using for the past 3 months without issue. We'd read that the freezer door might not close completely, so we just double check that it is tightly closed. We've never had a problem. Highly recommend.

Review from lg.com
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Dec 31, 2022
Reviewer name: Eve R
2 out of 5 stars
2 out of 5 stars review

New Fridge good for 5 months

I purchased this refrigerator 5 months ago. It worked fine and cooled sufficiently. Simple design with plenty of room in the fridge and freezer for a family of 4. Yesterday it started making a very loud noise that sounds like a lawnmower in my kitchen. I called LG because I have an extended warranty. They asked me to unplug it for 6 hours to let any ice buildup melt. That didn't help. The fridge is making even more noise. Now we must wait 10 days for a technician to come and see it. VERY disappointed with our new fridge. I had an old one for over 15 years and didn't have any issues like this.

Review from lg.com/ca
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Dec 31, 2020
Reviewer name: Sayer
5 out of 5 stars
5 out of 5 stars review

A good second refrigerator.

[This review was collected as part of a promotion.] I think I am spoiled by LG appliances. We have been using this LG fridge for some time now and are very satisfied with it. We chose not to buy one with the icemaker but later decided to purchase one and install it ourselves. It was very hard to locate one and when we did it took a couple of months before it was in stock for shipment. Once you go LG you'll never go back.

Review from lg.com
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Jul 23, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

It doesn´t cool

I bought this refrigerator 5 months ago and it suddenly stopped cooling. It took 3 days for a LG technician to come, resulting on a lot of food spoiled. He told me just to defrost it. Done it and for 3 days, it seemed back to normal. But as soon as I went grocery shopping, cooling became a problem again. LG doesn´t seem to know how to solve the problem. If I keep the fridge half full, I get nice 3 to 4 degrees. As soon as I get it full, it goes to 9 to 10. I would avoid this LG refrigerator at all costs.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214