Hi there. It's never fun to run into problems so soon after your purchase, but we're glad you had a good experience with our support team. If there's anything we can do to help you enjoy your LG fridge more, please feel free to reach out to our socials using the handle @LGUSSupport. We are always here to help! ~Ave

Hey there, Frank. Thank you for bringing this to our attention and we want to ensure that you're able to enjoy your refrigerator for many years to come. Sadly, this is not the case and we'd like to further investigate. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

We are very happy to know that your LG refrigerator is a perfect fit for your preference and needs. Our staff will be delighted to read what you have written. Thanks for your kind words and for being a fantastic customer! -Cazz

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki