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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,321-1,330 of 1,653 reviews
Jul 7, 2024
Reviewer name: Bernie61
5 out of 5 stars
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 29, 2020
Reviewer name: agallinari
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator for the money

[This review was collected as part of a promotion.] Bought this refrigerator as a 2nd fridge/freezer for our home. There is more space then we had anticipated for. We purchased this online and were not sure how the extra trays on the doors were going to be, but they are very sturdy and hold so much more then we expected. For the price, you really can't beat this for size and it looks great too!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 20, 2021
Reviewer name: kep20
5 out of 5 stars
5 out of 5 stars review

Amazing size!

[This review was collected as part of a promotion.] I bought this refrigerator after my old one broke and I am so glad I did. The size is perfect and fits everything I could ever need, I love the fruit and veggies bin and it keeps my food cold and fresh. My only complaint would be that there is not a light in the freezer but otherwise it is an amazing product.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Oct 28, 2024
Reviewer name: Mary Ann 45
5 out of 5 stars
5 out of 5 stars review

Best one out there

[This review was collected as part of a promotion.] so glad I bought this my old one stopped working I hated that one from day 1 the Brand began with an S. I chose LG because I recently bought a washer that is amazing so I bought this Refrigerator fit my space love this so much thank you LG

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hi Mary Ann, thank you for sharing your experience with your LG 20 cu ft Top Freezer Refrigerator, model LTCS20020W. It is wonderful to hear how happy you are with your new fridge, especially after dealing with one that never quite felt right. Choosing LG again after having such a great experience with your washer says a lot, and we are glad this refrigerator fits your space and your needs so well. Your enthusiasm truly comes through. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Dec 27, 2020
Reviewer name: Jojo1111
5 out of 5 stars
5 out of 5 stars review

Solid refrigerator with style!

[This review was collected as part of a promotion.] I am very happy with my new LG refrigerator that I purchased 4 months ago. Some of the best features are the separate thermostat controls for the refrigerator and for the freezer. Most refrigerators in this size have only 1 thermostat which you need to carefully monitor to keep both sides at the right temperature. The refrigerator keeps all my food cold and therefore fresh! The plastic bins on the doors are not only heavy duty, but beautifully designed! Lastly, the finish on the outside is subdued and very modern looking. All in all a fantastic fridge!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 15, 2020
Reviewer name: Buyer7322
5 out of 5 stars
5 out of 5 stars review

Exactly what I was looking for

[This review was collected as part of a promotion.] My very old clunker of a fridge gave out. This refrigerator offers the same amount of refrigerated space and is smaller. I like the veneer on the outside and it makes ice cubes way faster than my old fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: mattjm1017
5 out of 5 stars
5 out of 5 stars review

Excellent little fridge

[This review was collected as part of a promotion.] We bought this as a beer fridge/ overflow from the main fridge and it has been fantastic! There is plenty of room in the fridge and freezer to keep plenty of drinks cold and store extra food. This refrigerator does everything it’s advertised to do!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 1, 2021
Reviewer name: stoma
4 out of 5 stars
4 out of 5 stars review

Works great for now

It's hard to review after 2 weeks since, gee, it works when plugged in. We use this as an extra refrig in the garage so we weren't looking for feature-laden appliance. The features are basic but nice (solid shelves and nice LED lighting but cheap plastic for the drawers and bins - expected now on any refrig less than $3k). It cools well but we'll see what happens during the long South Florida summers. It replaced a Kenmore that seemed to have issues from the get-go and lasted less than 5 years. I've done countless research and concluded that every appliance manufacturer (Whirlpool, Kenmore, LG, Samsung, GE, Maytag, etc.) use the same cheap parts made in China and they are all 90% the same internally. No one builds appliances to last 15-20 years anymore, even the so-called luxury brands or high-end lines. I don't buy extended warranties as they generally don't pay off in the end. I will be happy if this lasts 10 years without any repairs. I've deducted a star because it's hard to give 5 stars for something that does what it should do out-of-the-box.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 7, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Works great, looks great

[This review was collected as part of a promotion.] This is a 2nd refrigerator in our house. We notice that is keeps vegetables fresher longer than our existing one. We like the layout of the shelves and large door shelves. We are happy with our purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 27, 2025
Reviewer name: Chanelbella
1 out of 5 stars
1 out of 5 stars review

Bad quality

Listen to other reviews and don't buy this. The shelves came cracked. They only replaced one within the first year for free. Now I have to pay to replace all the others, including the door shelves. I never put anything heavy on them either. The materials are just poor quality. Every once in a while the fridge gets warm for no reason. This fridge is only two years old and it has all these problems.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey there! That’s definitely not the experience we want for our customers. We’d love the chance to help and see what options are available for your refrigerator. Send us a private message on social media @LGUSSupport, and our team will be happy to assist! For the fridge warming up, try checking the temperature settings, cleaning the condenser coils, and making sure the door seal is tight. Also, ensure air vents aren’t blocked and avoid overloading the fridge to maintain proper airflow. Heres some more information in our LG help library that may help get your refrigerator back to keeping all your grocieres cool: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We're always here to help. ^ Diego