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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,291-1,300 of 1,653 reviews
Aug 6, 2023
Reviewer name: My new LG refrigerator
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome refrigerator

[This review was collected as part of a promotion.] Very thankful for this new refrigerator from the Pinellas County urban league

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 21, 2021
Reviewer name: jean07
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love the way doors open -easier to clean-

[This review was collected as part of a promotion.] Used mostly for extra freezer space and drinks (selves adjust to varying heights)

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 17, 2023
Reviewer name: richard
3 out of 5 stars
3 out of 5 stars review

So Far So Good 👍🏻

It's ok. On sale at Sam's was hard to beat. Free delivery 🚚 went well. Wish it had more lighting. Once filled light does not go far. Freezer has no light. Silver door exterior needs persistent cleaning.

Helpful?6XWQEFRR7UUF13865023214
reply from LGAnswers

Hey, Richard! We're glad to hear that you're liking your new refrigerator! If you ever have any questions or concerns, please be sure to reach out with the link below. https://www.lg.com/us/support/contact ^Ian

Mar 20, 2022
Reviewer name: Jints21
4 out of 5 stars
4 out of 5 stars review

No Deli Drawer -

Frig working fine. Does make a little noise when compressor comes on. It sounds like a couple of bottles clanging each other when they are too close to each other on a shelf. Didn't realize there is no deli drawer so cold cuts are just laying on a shelf instead of neatly in a drawer. Looking online for a universal deli drawer with no luck so far.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 4, 2024
Reviewer name: Atticus_Finch
2 out of 5 stars
2 out of 5 stars review

Caveat Emptor

Had this brand new fridge for about 3 months. Freezer door is not held closed by magnets or latch and will pop open when the lower door is closed (air pressure?). Sometimes it remains open just slightly, but not enough to be apparent. Left my place for two days and upon return, nearly all items in the freezer had thawed.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social

Hi Atticus! First off, welcome to the LG family! It's actually normal for one door to open when the other closes, as it's the transfer of force from one door to the other. However, there are ways to prevent this from becoming an issue. When installing refrigerators, it's recommended that they are slightly tilted towards the back to help the doors close naturally. Tipping the unit too much or too little can cause problems, so it's important to get the tilt just right. Here's a link that will guide you through the process of leveling your unit: https://www.youtube.com/watch?v=OjSvT63tVNQ. If you need further assistance, feel free to reach out via social media at any time using your personal details at @LGUSSupport.~Ivy

Feb 9, 2024
Reviewer name: ATEOMR
2 out of 5 stars
2 out of 5 stars review

No Compatible Icemaker?

My refrigerator was delivered yesterday and the LG LK65C icemaker was delivered today. Neither the water valve bracket nor the water flow tube on the ice maker were compatible with this refrigerator. After reviewing a few of these posts, I see that LG should have known about this and made a change to the literature that states the LG LK65C icemaker is compatible with the LTCS 20020 refrigerator. I spent an hour and a half on the phone this afternoon, and got nowhere with LG. I was asked to call back tomorrow (02/09/2024) to get in touch with parts. When I tried to get in touch with them today (several times), I got into an endless loop.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey there! We definitely strive for a better experience than this and would like to look into this further with you. Let's get a more direct line of communication going to find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this! ^Gaby

Jun 18, 2024
Reviewer name: Peterimo
4 out of 5 stars
4 out of 5 stars review

Great refrigerator, cheap freezer fan

[This review was collected as part of a promotion.] Love the refrigerator for the room and it worked great until the fan in the freezer went out in less than 2 years. Reporting it to get it serviced was a pain; call this number, call that number, etc. Finally able to coordinate my schedule with the service tech and he arrived with the part, had it fixed and on his way in about 20 minutes. Excellent service from him.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 29, 2020
Reviewer name: agallinari
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator for the money

[This review was collected as part of a promotion.] Bought this refrigerator as a 2nd fridge/freezer for our home. There is more space then we had anticipated for. We purchased this online and were not sure how the extra trays on the doors were going to be, but they are very sturdy and hold so much more then we expected. For the price, you really can't beat this for size and it looks great too!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2020
Reviewer name: Lucky 3120
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I bought 2 of the same refrigerators as I really like their exterior and interior appearance . The stainless steel exterior gives the kitchen a very chic look. The interior is spacious and well partitioned for all my groceries. I highly recommend this brand to all . Besides it is very inexpensive and easy to maintain.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 16, 2024
Reviewer name: CAT 52
5 out of 5 stars
5 out of 5 stars review

Looks Great

I was happy to find the perfect replacement for my old refrigerator which needed a new seal and was hard to clean. This refrigerator was on sale before Memorial Day and had the perfect measurements for my small kitchen. It has an energy star which should help with the electric bill. This stainless steel refrigerator looks good with my other appliances.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214