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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 121-130 of 1,653 reviews
Sep 17, 2021
Reviewer name: Logicalgal175
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Simple but functional

[This review was collected as part of a promotion.] I bought this fridge about 2 months ago after the compressor on my 3 year old Whirlpool went bad. I live alone in a 2 bedroom condo. I didn’t have the luxury of being able to shop around. This fridge is ok, no frills, no bells and whistles, and it is very narrow, but it is so far keeping the food cold. I had to order the ice maker separately and I am still waiting to receive that. The negatives with this fridge are 1.) no light in the freezer 2.) no deli drawer 3.) the control box in fridge seem to come down so low and in the way that it’s hard to fit bottles on the top shelf. But for the price of $700.00 I got a stainless steel fridge that fits into my kitchen space and works ok.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 10, 2023
Reviewer name: daswog
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Trips GFI

I have received 2 of these units and sent both back. With both units the variable frequency compressor and its control unit trip the GFI circuit. LG customer support says the problem is with my electrical system so I had my electrician check everything out and there are no issues. New building codes require GFI for all circuits in the kitchen and garage so I can't use this model unless I want to put it in my living room.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

Hi, daswog. Thanks for reaching out. Hopefully you were able to get your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 29, 2021
Reviewer name: Smokey54
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

[This review was collected as part of a promotion.] We just wanted a basic fridge didn't need a bunch of useless bells and whistles, we did add an ice maker though. Love how big the door shelves are. It's super quiet and plenty big for the two of us.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 28, 2021
Reviewer name: Greektruck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Second one works flawlessly

[This review was collected as part of a promotion.] The box store I bought it from dropped the ball for 2 weeks. After a bunch of stuff they finally got it right. But obviously nothing to do with lg... but point if it is it took 2 weeks so when it finally arrived we had to load it up out of the box. It was ok cuz it got to temp very fast. This unit works great... for the price it's an extremely good deal

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 31, 2022
Reviewer name: louyo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we wanted

[This review was collected as part of a promotion.] Does everything it is supposed to do. I am impressed with how quiet it is. I see some folks don't like that it has no light in the freezer. That is fine with me, they usually get blocked anyway. I don't think we have any negatives. Very roomy for the number of cu ft.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 6, 2021
Reviewer name: Erna 2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For the price, I got a lot of features in it.

[This review was collected as part of a promotion.] I bought this refrigerator just a month ago, because I needed to replace the old and broken one at one of my tenants. When I was looking, I noticed that the inside has a roomier door compartments and bigger trays (boxes) inside. My tenant was so happy to have it, especially it is stainless steel.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 29, 2022
Reviewer name: Itiswhatitis3
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good for the price but bad smell

[This review was collected as part of a promotion.] I've had this fridge for 2 months now. It's a good fridge does what it needs too. But I can only keep things in there for 3 days max or the chemical smell permeates the food. I've cleaned it with baking soda and vinegar about 5 times now but the smell haven't gone away. I also had the fridge people come look at it and said they smelt nothing? Everyone in my family can smell and taste it but idk. Hopefully it goes away.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We hate to hear this and thank you for your feedback.^Sandy

Sep 9, 2021
Reviewer name: JimPettis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] I've had this fridge for only a couple of weeks. So far it is doing a great job. I'm especially impressed with the performance of the vegetable drawers. Fresh veggies last longer than ever. Temperature control is pretty good. I have fridge thermometers in the freezer and fridge compartment (in the fridge, on the top shelf, which is the coldest, being nearest the freezer). Keep the freezer open a little too long and it recovers temperature quite quickly. The top fridge shelf OCCASIONALLY drops below 32 degrees F. for a short time, but since I'm keeping soft drinks there there is no issue with food freezing. I like the glass shelves. They will be easy to clean when that becomes necessary. I like the amount of space in the door shelves. Plenty of room for all of my refrigerated condiments and dairy. VERY quiet. With my air filter running in the same room, I can BARELY hear the refrigerator when it "turns on". Note that I bought LG because they are top-rated in RELIABILITY, and of course after two weeks I have no idea how reliable this particular fridge will be. The price was very competitive for a 20 cu ft FROST FREE stainless fridge. Only the (unreliable) Chinese brands were significantly less expensive.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Oct 6, 2023
Reviewer name: Dorolei122
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cold, not happy

[This review was collected as part of a promotion.] We bought this fridge in July and are not happy. Fridge is always at 55, freezer ices up every few weeks and fridge is even warmer. Door is too low too the ground, hits my bare feet. Shelving in the door impractical, huge handles of crisper drawers in way of lowest possible door shelf. Not cooling is the biggest issue, though. Light is always on. Technicians have not scheduled appointment.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG US Support

We can only imagine how frustrating it must be to wait for repairs, and we apologize for any inconvenience caused. Our technicians are doing their best to attend to everyone's needs as quickly as possible. You can get assistance by sending a direct message to our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport. Kindly include the repair number of your refrigerator in the message. Thank you for your patience. ~Rita

Apr 9, 2022
Reviewer name: Plant lady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] I bought this, as I am an LG buyer (I have 4 LG tv's (Oled (2) and 2 smart. They stopped making phones, and that is good. but I have LG 4k dvd/bluRay player, and regular blu ray players all LG. The refrigerator cools rapidly and the freezer is just right.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214