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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 131-140 of 1,643 reviews
Feb 1, 2022
swblake
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly the kind of fridge we wanted...

[This review was collected as part of a promotion.] Six months in, we couldn't be happier. We were coming from another brand (came with the house) that had lots of bells & whistles, but we neither wanted nor needed them. Enter our LG LTCS20020S, a traditional fridge but with LG reliability. We couldn't be happier! It does everything we want, very well, and at a sweet price point to boot.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 8, 2023
TunaTK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ONE COOL FRIDGE

Fridge has great lighting. Freezer makes cubes quickly. Great shelf adjustments. Very pleased with the performance and its Super quiet. Only draw back is the stainless steel and finger prints. A small price to pay for a Great Fridge. Good value for the money.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social/LG

Welcome to the LG family! We are delighted to know that you love the excellent features and quality of your LG Top Freezer Refrigerator. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. ~Rita

Feb 6, 2022
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love it.

[This review was collected as part of a promotion.] I am so glad to have this refrigerator. It works so well and though small is just what I need right now. My only complaint is the controls for the refrigerator section. They are huge and take up too much room.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 25, 2021
Steph47
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 26, 2021
iceman2021
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Basic refrigerator - does the job

[This review was collected as part of a promotion.] We needed a new refrigerator quickly. This was one of the few available due to the microchip shortage. I had to reverse the door due to out kitchen layout. The process was tricky, and the bolts and screws did not fit cleanly in the new holes on the opposite sides. Doors are now misaligned and fix documented in the owners manual did not fix the problem. Storage on the door is limited. Interior lighting is poor. There is no light in the freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 6, 2023
sharonaxoxo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

nice new fridge

[This review was collected as part of a promotion.] I moved about 6 weeks ago and knew I would need a new fridge. This one is so quiet and works so well I can now keep ice cream in the freezer and it doesn't melt!! Bad part I'm going through about a gallon a week.....

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hey! Nothing beats a perfectly frozen bite of ice cream, a gallon a week keeps the sweet tooth at bay! ^Gaby

Jan 4, 2022
copperrose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] I have been so pleased with this refrigerator. It is so bright inside and drawers slide easily. There is room on the door for tall items. I will consider LG Electronics in the future as this was my first purchase.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 1, 2022
Kate21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] Needed a fridge for the garage for overflow. It has never as much as struggled to keep thing cold and frozen we live in the south and had a nice hot summer. It holds more then my side by side in the kitchen. We love it

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 20, 2021
DRWILLI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Garage Refrigerator

[This review was collected as part of a promotion.] Selection process was very easy. Needed to replace garage refrigerator after 20 years. I was able to upsize my existing unit by 3.5 cu ft for the same price. After receiving the unit it became apparent very quickly that this additional space would come in very useful. Haven’t touched any controls since the unit was initially powered. Both freezer and refrigerator space cooled to appropriate temps within hours. Had just a bit of an issue with the delivery process but that definitely was not a manufacturer’s issue.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 2, 2023
Dorolei122
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cold, not happy

I am sorry not to give a positive review: freezer ices up every few weeks, fridge is never colder than 55. The shelf spacing inside not easy to organize items, crisper handles too big and no lowest shelf on door because of that. Door too close to floor, my bare feet get caught if I don’t watch out. The light is always on. The technician was in contact with me, but is a few hours away and has not yet scheduled a visit.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

We appreciate your review of the LG Top Freezer Refrigerator! It's unfortunate to hear that you are experiencing problems within a short amount of time. Our team is committed to ensuring your satisfaction, and we want to help you resolve this issue as quickly as possible. To do so, we recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport and providing them with the repair number. We'll do everything we can to get you up and running! ~Rita