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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 111-120 of 1,653 reviews
Mar 9, 2021
Reviewer name: Sara J
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great features too loud

[This review was collected as part of a promotion.] Looks great, plenty of storage. My only complaint is that it is too noisy... This unit produces a constant gurgling sound, which I am told is normal freon expanding... I sure hope so. Owned an LG fridge before and never heard this sound.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 13, 2022
Reviewer name: Madje
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Top Freezer Refrigerator

[This review was collected as part of a promotion.] The unit we purchased fits our space very well. The price -- as a year old model - was very good, but model lacks the freezer light and the large meat drawer. One concern shared with the owner of a newer model is that the freezer doors bounce open when the fridge door is shut. It is very deep. We are adjusting to dimensions; we saved items from old fridge to use in this LG (small item container & meat drawer)

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 11, 2021
Reviewer name: Cogisme
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid Fridge that cools in extreme heat of garage

[This review was collected as part of a promotion.] Bought this as an extra fridge for the garage about 1 1/2 months ago, during one of our hottest triple digit summers in southern calif. I wondered how this fridge was going to perform as my garage gets extremely hot as well. I was pleasantly surprised that after plugging it in on the recommended level, it easily went on and pulled down to a great temperature around 37 degrees. After the 24 hour settle in time, I turned it down a bit more to achieve 34 degrees which is what I prefer. During this entire summer of triple digits, the temperature holds steady in the low 30's. Freeze holds steady at 0 degrees. The fridge looks great with nice bright lighting inside the fridge. It is a solid unit, seals well. I am very happy with the LG fridge!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 12, 2023
Reviewer name: fecogcer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Forget your magnets

The surface of this item will not hold magnets, so it cannot be stainless steel. My family photos are still seeking a new display location. The surface will glisten quite well if you use a stainless steel polish. The item does work as advertised so far.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Nov 18, 2022
Reviewer name: Kwiatrose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stainless French door with bottom freezer.

I've had this since 2012. The bottom freezer took a bit getting used to. You DO have to "dig" to find your items but the upper refrigerator is better because MOST needed items are at the best level. The stainless is easy to keep clean ( not prone to too many fingerprints). Chimes if doors left open. Very satisfied.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 29, 2021
Reviewer name: SQM54
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator one month ago. I'm impressed with the quiet running of this machine. The freezer is roomy without an ice maker. The interior is spacious with plenty of shelves for all of my foods.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 30, 2021
Reviewer name: Qapla
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Jury Still Out

[This review was collected as part of a promotion.] When the fridge is working it does a good job. We like the layout of the door racks and the shelves, However, this is the second time in less than a year we have had to have the unit repaired. The freezer hos continued to work great - keeping items frozen just fine. The fridge portion quit cooling properly and we lost food, twice! The first time, the repairman disassembled a large portion of the interior controls and said he didn't find anything wrong with the unit ... that we had the freezer too full for the air to circulate. After he put it back together it started working again. This time, this repairman said it was not our fault, that there is a bad part and he had to order it. It will take 2 weeks to get the part and him to come back to install it. In the meantime, we can still use the freezer but the fridge will mot keep perishables. We will have to wait until the repair is completed and some time passes to see if we think this was a good purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 1, 2021
Reviewer name: gretchen5205
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I am not at all impressed with the refrigerator no

I bought this refrigerator a year ago and not all all happy with most of its features. Every time I open the refrigerator the freezer door opens bit and I have to remember to shut the freezer or it forms ice crystals and I am told that is normal. I am 92 years old and it has not been normal in any other refrigertaor I have owned.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 4, 2021
Reviewer name: Cool Foodie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] This is a really great refrigerator. It has large storage spaces in both the freezer and the cooler areas, the shelves adjust for the size of the items placed and the compressor is really quiet so you don't hear it when it is running.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 9, 2022
Reviewer name: Plant lady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] I bought this, as I am an LG buyer (I have 4 LG tv's (Oled (2) and 2 smart. They stopped making phones, and that is good. but I have LG 4k dvd/bluRay player, and regular blu ray players all LG. The refrigerator cools rapidly and the freezer is just right.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214