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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 101-110 of 1,643 reviews
Jul 28, 2021
Greektruck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Second one works flawlessly

[This review was collected as part of a promotion.] The box store I bought it from dropped the ball for 2 weeks. After a bunch of stuff they finally got it right. But obviously nothing to do with lg... but point if it is it took 2 weeks so when it finally arrived we had to load it up out of the box. It was ok cuz it got to temp very fast. This unit works great... for the price it's an extremely good deal

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 9, 2023
LG_Crap
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Crap! Shelves Broke with light use. Junk!

I bought this little fridge to fit in an area in our kitchen. This is not our main fridge and is used for condiments and drinks. The top self plastic cracked with in 9 months and the door shelf that still had the plastic on it from when it was purchased just broke in half one day. Not even a year and a half old. My main fridge is a worldpool and is 15 years old and still works like new. I would never by another LG product again. I was also told they would be replacing it and it's been almost 2 months and haven't gotten anything. Calling back with case # just gets me the run around.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi there . Thanks for reaching out. Hopefully you were able to get the shelves of your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Feb 25, 2021
Steph47
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 14, 2023
OMGDRB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works good for our needs

We bought this fridge to replace a 20 year old garage side-by-side fridge. We did not need any water or ice features, so it fit the bill perfectly. The delivery and installation went very smooth. The unit holds all of our goods and still has room. I would recommend it to anyone who needs an extra fridge, or just a simple one in the house. Our main fridge in the house is a large, French door LG model, which has been an excellent unit, so we stayed with the same manufacturer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Hi, thank you for your review and for mentioning how smoothly your delivery and installation went! We appreciate you being a repeat customer. Reviews such as yours are invaluable as they highlight the quality and value available in our refrigerators. Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris

Oct 17, 2023
dale 71
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I do like the features, but hate the product and

[This review was collected as part of a promotion.] I bought this refrigerator quite some time a go and have had nothing but trouble with it . It takes quite a while for food to freeze, food in the bottom is going bad it ices up and does not defrost., the control to set the temp does not work.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hey there, let's look into your details and see what we can do to assist with your temperature not working. Try this link and send us a private message on our social media accounts, @LGUSSupport. http://spr.ly/6427utX9D ~Tegan

Apr 6, 2023
MarkB212
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer fan failed after 10 months.

Mostly happy with the refrigerator, works well enough, but the freezer fan failed after 10 months of use and had to be replaced. It was under warranty, so no charge, but still a nuisance and it wasn't cooling into recommended ranges. We were disappointed that the standard replacement part (the panel to which the fan is mounted) was not available and no ETA on a backorder. Fortunately, the fan itself was available and it came in the day after ordering. However, replacing it involved a fair amount of disassembly by the tech, including removing some insolation that was glued in. It was clear to me, as an engineer, that design for repair was not well considered. Furthermore, the assembly that could easily be replaced was not kept in stock. That seems like a failure for customer service.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you.^James.

Apr 6, 2021
rikster
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good refrigerater

[This review was collected as part of a promotion.] A few weeks old now, waiting on the icemaker. The lighting in the fridge could be better, like on each side (and lower) rather than the small centered overhead light. The freezer definitely needs a light. when an optional icemaker is offered, please offer a water filter to go along with it. So far, product is good.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 4, 2022
MTN Georgie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little fridge

[This review was collected as part of a promotion.] Bought this to replace an 22 year old side by side in our garage....this little fridge has more room than the old one and a lot smaller foot[print. did not get an ice maker cause just wanted extra room for storage. Highly recommend this product if you don't need a lot of fancy features !

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 3, 2021
GrandmaB4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Good “ice box”

[This review was collected as part of a promotion.] Runs quietly; both freezer & main compartment keep food apparently chilled. The deep shelves in door(s) provide nice storage for small items. I don’t like fingerprints on the stainless steel (I use alcohol wipes to remove them). Chose because of EnergyStar rating. Note: “ice box” is what we called them when I was a kid!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 2, 2023
L G 20 cu ft
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Upgrade to my Kitchen

[This review was collected as part of a promotion.] I like the design and finish on the appliance. Seems to be efficient, nice shelving and lower bins. I wish I would have requested a switch on the door hinges to the left side when facing the appliance. It was a very good choice overall!!

Review from lg.com
Helpful?1QJF566W4K0H13865023214