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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 91-100 of 1,643 reviews
Jul 14, 2021
Colder48
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Reliable operation since day one

Consumer tests said LG was in the top 10 this year and I found a model that fit into the niche in my kitchen, so, I chose this LG as a replacement for my failing refrigerator. Its temperature reached the optimum within 6 hours of installation and has great operation since then - about 3 weeks ago.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 2, 2023
Dorolei122
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cold, not happy

I am sorry not to give a positive review: freezer ices up every few weeks, fridge is never colder than 55. The shelf spacing inside not easy to organize items, crisper handles too big and no lowest shelf on door because of that. Door too close to floor, my bare feet get caught if I don’t watch out. The light is always on. The technician was in contact with me, but is a few hours away and has not yet scheduled a visit.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

We appreciate your review of the LG Top Freezer Refrigerator! It's unfortunate to hear that you are experiencing problems within a short amount of time. Our team is committed to ensuring your satisfaction, and we want to help you resolve this issue as quickly as possible. To do so, we recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport and providing them with the repair number. We'll do everything we can to get you up and running! ~Rita

Feb 15, 2022
traceface
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AWESOME REFRIGERATOR

[This review was collected as part of a promotion.] I bought this the end of December 2021. I had a few concerns with other reviews, but it turned out to be non-issues. I had read the freezer door pops open and then shuts again when shutting the fridge door. It will if you let it fly; it actually addresses this in the manual. So, if you have kids that like to slam things, this might not be for you. Another review said LG's customer service is awful, again a non-issue. I called about the freezer door popping open and they scheduled a service call. So, they did indeed respond and then sent a text telling me this issue is addressed in the manual and I cancelled the service call. Overall, I find the fridge spacious and I use one of the crispers for my deli drawer (another non-issue). Someone mentioned about the noise (there are typical quiet fridge noises and there is a higher pitched sound when it is running). I do not find it annoying (and I sit right by it on my computer). I really don't even hear it anymore. I love the fact it has not handles.

Review from lg.com
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Jun 23, 2022
Diana R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious & quiet!!

[This review was collected as part of a promotion.] I selected this LG model because it was highly rated (81) in Consumer Reports and has good customer reviews on multiple sites. It is very spacious for its size and functions well. I find it to be very quiet. I would have liked a deli drawer but the lack of one was easily remedied with a couple of storage bins. It replaced a side-by-side and as mentioned in some reviews, I learned quickly to stand back a bit when opening the fridge as it is low to the ground and will scrape the top of your foot if too close. I was fortunate to find it during a Memorial Day sales and saved some off of the already reasonable price. I have only had it in use for a couple of weeks, but so far I am very pleased.

Review from lg.com
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May 25, 2021
Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with our LG Refrigerator

We've only had it a week but we love our new refrigerator. Nice and spacious. Led lights are nice and bright. Delivery was earlier than expected. Delivery men did a wonderful job removing the old one and replacing with the new one. Drinks are nice and cold.

Helpful?1QJF566W4K0H13865023214
Jul 15, 2021
Busy grammie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lucky pick

[This review was collected as part of a promotion.] Never have to replace appliance during a shortage. To tell the truth, this was the 4th pick to get a new fridge. It only took one week to get here and I love it. Lots of space on shelves and wider shelves on doors. Easy to set controls and a huge freezer compartment. What else can you want.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 15, 2022
frozen8
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great room both top and bottom

[This review was collected as part of a promotion.] I purchased this refrigerator about one month ago. The two vegetable bins are very roomy. The temperature is more than enough to keep food cold. Several items of various sizes fit easily on the door. The freezer has an adjustable shelf and room for an ice maker.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 23, 2021
Grannypants
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit

[This review was collected as part of a promotion.] I purchased this refrigerator after my other one stopped working. I use this one as my secondary refrigerator. I absolutely love it. It fits more items than my previous one (which was not an LG) and the fit is perfect in my breezeway. I have received multiple comments on it and I highly recommend it. I have other LG products and I have found that they are the best to purchase not just for their good looks but also for their longevity and quality.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 23, 2021
Chickenpatty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great interior design!

[This review was collected as part of a promotion.] I am impressed with what LG did with 20 cubic feet!! This fridge is the PERFECT SIZE and design .the door shelves r wide enough and tall enough for even the tallest bottle or widest container. The clear design of shelving and doors is genius.the freezer has equal brilliant designing. It is also SO QUIET...can't hear it run.So so pleased!,

Review from lg.com
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Mar 20, 2021
Fcamp
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect !

[This review was collected as part of a promotion.] After browsing the myriad of styles and models at the local Big Box stores, I came to the conclusion bigger and more stylish is not always best . I'm definately well satisfied of my new 20cu ft LG Refridgerator. Thanks LG for another well built appliance in my life.

Review from lg.com
Helpful?1QJF566W4K0H13865023214