Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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4.3 out of 5 stars

stars1,656 ratings1,634 reviews

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Showing 1,271-1,280 of 1,634 reviews

Aug 5, 2025

Kris1981

1 out of 5 stars review

Horrible Product

I bought this refrigerator in June 2024 to be used at a vacation property. It has never cooled properly since original purchase. I had someone to come out and repair the appliance in April 2025. Now 2 months laters, the appliance is again no longer cooling, and also has a huge leak. So had to put in another repair request, and try to function with a leaking, barely cooling refrigerator. Do not buy this appliance.

Review from lg.com/ca

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reply from LG CareQ

We’re really sorry to hear about all the trouble you’ve had with your fridge. It’s incredibly frustrating when an appliance you rely on keeps having problems—especially when you need it to work at your vacation property. Dealing with a leaking, barely cooling fridge is definitely not what anyone wants. Thank you for sharing your experience; your feedback helps us improve. If you’re open to exploring potential solutions, our team would be happy to assist further. Please reach out to our LG CareQ Team at 1-888-542-2623 and have your consultation number (CNN#) from your previous interaction, along with your bill of sale, ready. This will help us access your case details quickly and ensure a more efficient follow-up.

Nov 5, 2023

JEnsman

5 out of 5 stars review

Verified Purchase

Good choices

We replaced a side by side by side so down size. After a little adjustments I'm liking it.

Review from lg.com

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Sep 16, 2023

Ronald Carpenter

5 out of 5 stars review

Verified Purchase

The design and lay out of this refrigerator is great.

Review from lg.com

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Jan 24, 2023

Dan John

5 out of 5 stars review

Verified Purchase

Showed on time, fixed problem, great service. Thx!

Review from lg.com

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Sep 16, 2022

JAU14

5 out of 5 stars review

Verified Purchase

Great technology

We bought LG fridge, super happy with the technology and service!

Review from lg.com

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Apr 8, 2023

sue1584

5 out of 5 stars review

Verified Purchase

Quiet and efficient

It is clean , quiet and fits in our small space. Perfect for our purposes.

Review from lg.com

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reply from LG Social Media

We are very happy to know that your LG refrigerator is a perfect fit for your preference and needs. Our staff will be delighted to read what you have written. Thanks for your kind words and for being a fantastic customer! -Cazz

May 11, 2021

Asako

5 out of 5 stars review

Verified Purchase

I am very happy with the refrigerator I purchased.

Review from lg.com

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Oct 21, 2021

Malhi

5 out of 5 stars review

Verified Purchase

Ok

About one month ago so far so good I recommend this product thank you

Review from lg.com

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Dec 21, 2020

Brian K

5 out of 5 stars review

Verified Purchase

Excellent Quality and Value

Extremely happy with the quality of this fridge, especially with the price paid.

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Dec 5, 2023

Deeceed

5 out of 5 stars review

Verified Purchase

Works for Us

Stylish, no nonsense frig. Affordable. We don't need all the expensive bells a ND whistles.

Review from lg.com

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