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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,261-1,270 of 1,634 reviews
Dec 31, 2023
Doc212
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Bought 30 dys ago, looks good runs fine. Recommended mby a friend

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 30, 2021
Alaska Steve
5 out of 5 stars review

Verified Purchase

Love the lighting,shelving arrangement

[This review was collected as part of a promotion.] I bought this about two months ago and it is working perfectly

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 30, 2024
janjer12
5 out of 5 stars review

Verified Purchase

Product has met or surpassed our expectations.

[This review was collected as part of a promotion.] Very happy with the refrigerator and have had it for over a month.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 12, 2021
Dbcsa73
5 out of 5 stars review

Verified Purchase

Great space

[This review was collected as part of a promotion.] Excellent fridge, I wish the freezer had a light. Great value.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 13, 2022
Tony6246
5 out of 5 stars review

Verified Purchase

Looks Great

[This review was collected as part of a promotion.] I really like my new LG refrigerator. I it a great product.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jul 9, 2021
DLOG
4 out of 5 stars review

Verified Purchase

SO FAR GOOD PRODUCT

[This review was collected as part of a promotion.] I'VE HAD IT A MONTH NOW AND I'M TOTALLY HAPPY WITH IT

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 16, 2022
Dederic778
2 out of 5 stars review

Verified Purchase

Good compact size unit

[This review was collected as part of a promotion.] Not expecting to have issues with an item that is only one year old.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane

Aug 7, 2022
Pat Battipaglia
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] I bought this refrigerator freezer and looks/ runs great

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 21, 2026
Anonymous
1 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] It's been\nDefective since i've gotten it over a year ago

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, Linda. Thanks for sharing what’s been happening with your LG Refrigerator. We appreciate the details about the unit not performing as expected since you purchased it, as this gives us helpful insight into how your specific LG product is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your refrigerator‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Nov 30, 2025
Yvonne
1 out of 5 stars review

Warning: DO NOT BUY!!

Bought online through Sam's Club on April 2024 and months later making sounds fast forward to Thanksgiving 2025 now NOT WORKING. Couple hundreds of groceries spoiled. DO NOT BUY!!

Helpful?1QJF566W4K0H13865023214
reply from LG Digital Customer Care

Hi, Yvonne. Thank you for sharing your experience with your LG Refrigerator (LTCS20020S) model. We understand how important it is for your appliance to remain reliable, especially when food preservation is at stake.<br /><br />One helpful step is to perform a reset by unplugging the refrigerator for 5 minutes and then plugging it back in. This can sometimes clear the control board and restore cooling. Additionally, check that the condenser coils are clean and free of dust, as buildup can cause unusual sounds and reduced cooling efficiency. For more guidance, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. If the issue continues after these steps, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy