While the structure itself looks nice, it is worth noting that rust started to show up the first week it was up around the top screw holes. Also, the panels that slide on the top aren't designed very well, we have 1 panel that scrapes the sides of the track and is very hard to slide open and shut. The biggest issue we had with the item was that it was packaged without proper protection and had multiple parts damaged during shipping. The number to call on the box gets you to a person who tells you that you need to email someone else to get the issue resolved. When you email that person, they are not very responsive and they tell you that when they are done reviewing your case, it will take 3 weeks to get new parts and you'll need to return the broken parts. I'm hoping that means we can return the broken parts after we receive the new parts and not before. I am very disappointed with the responsiveness of getting help with the delivery issue. We received this item 2 weeks ago (which is also the same day I called to tell them about the broken parts) and we don't have resolution on if they will send us replacement parts.

We just put the pergolas together this weekend. it took four people and it took us about seven hours. It was well worth it it looks beautiful it is put together well. I’ve had people say they want to order the same thing and put it in their yard. It looks beautiful I wish I had done this along time ago.

Happy with the finished product and packaging. Took a total of 7 hours to assemble. 3 hours by myself to assemble all the base legs and curve beams. Attached c1&c2 to legs before standing up and attached them to the other legs standing up. 4 hours to stand up and assemble everything else with one other person. Used power tools to help speed up assembly. Note, use a long Allen wrench for screws FF & EE helps with pushing them through the beams and getting them in the screw hole( a piece of plastic helps to keep the screw from falling off the allen wrench placing it over the allen head.

The Pergola is beautiful, but one main support had a good size dent. As well as one or two other pieces, but those we were able to kinda straighten. A few of the bolt receptors also did not hold their welds and we couldn’t fully tighten. I called Sam’s today and we agreed on a credit amount to my account.

Very well designed and manufactured with easy-to-follow instructions. Arched top with three individual canopy sections is a classy touch that separates this design from the rest. Perfect addition to our front courtyard retreat.

It look a day to assemble and a couple false starts due to not reading the directions carefully. There were no directions on set up for the shades had to figure out on our own. All in all great purchase and 1 day set up not bad. Material durable and heavy.

The Pergola is very nice and the instructions were easy to follow. We actually had all the parts so we were able to put together from start to finish, but it took us about 7 hours. There was mostly 2 of us putting it together but we did have a 3rd person help for the final assembly.

Very nice! Fully satisfied! Easy assembling with 2 people, a ladder, and a few hours. Loving the retractable shade function!!!

Took 6 hours but very good instructions and thankful for extra parts. I would recommend to friends and family

Love the pergola. Looks great take an longer to put together than noted. Allow about 1/2 day. We did have missing parts and are still waiting for them or to be acknowledged , so than is a problem. Appears to be made in China so waiting response from there? It arrived earlier than noted , delivered in about a week. 2 boxes both very heavy. We do like it and would order again. But wish all the parts were there or ha Deb a better resolution for replacement.