Packaging was thin cardboard which is not enough for 250 pounds of pure Chineseium steel, the contents were exposed and scratched when delivered. Instructions were vague in some places including a German word slipping in with the Chingrish. Tolerances were loose and some cajoling was required for some of the bolts to fit, but once built it is pretty impressive. The manual says not to use power tools, but I say do at low torque, save a few hours. It took two of us with power tools 6 hours to construct. Impossible to build alone so don’t even try. Happy with the finished project!

We just put the pergolas together this weekend. it took four people and it took us about seven hours. It was well worth it it looks beautiful it is put together well. I’ve had people say they want to order the same thing and put it in their yard. It looks beautiful I wish I had done this along time ago.

This pergola is unlike any other I’ve found—especially at this price point. In beauty and function with its retractable shades, it is such a great buy! I had some headaches with delivery of the item via the freight service they used here in Georgia… but Sam’s made it right and showed that they value me as a member. Love my new pergola!!

Was fairly easy to set up. Took roughly 7 hours to complete by myself. I opted to put all the parts together in my garage and then constructed in our back yard. This to make it easier to transport all the beams and posts. Overall would do it again. Instructions are easy to follow. I would buy Velcro to assist with the magnets so the shades do not blow closed.

Very well designed and manufactured with easy-to-follow instructions. Arched top with three individual canopy sections is a classy touch that separates this design from the rest. Perfect addition to our front courtyard retreat.

The Pergola is very nice and the instructions were easy to follow. We actually had all the parts so we were able to put together from start to finish, but it took us about 7 hours. There was mostly 2 of us putting it together but we did have a 3rd person help for the final assembly.

It look a day to assemble and a couple false starts due to not reading the directions carefully. There were no directions on set up for the shades had to figure out on our own. All in all great purchase and 1 day set up not bad. Material durable and heavy.

Very nice! Fully satisfied! Easy assembling with 2 people, a ladder, and a few hours. Loving the retractable shade function!!!

Took 6 hours but very good instructions and thankful for extra parts. I would recommend to friends and family

Purchased this pergola after spending hours of research on it. The pergola looks nice and appears to be very heavy. Be advised, the dimension of the pergola should actually read 12 feet deep x 16 wide. I recommend highly having it professionally installed!!