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Customer reviews for Night Owl 4K Cameras with 2TB NVR Security System, 8pk. for
Night Owl 4K Cameras with 2TB NVR Security System, 8pk.
3.4 out of 5 stars
stars
87 ratings79 reviews
  1. 5 stars47% (41)
  2. 4 stars9% (8)
  3. 3 stars8% (7)
  4. 2 stars8% (7)
  5. 1 star28% (24)

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Showing 11-20 of 79 reviews
Feb 26, 2026
Reviewer name: Lonnie
1 out of 5 stars
1 out of 5 stars review

Garage company, will update their software on future apps and not include prior customer equipment to force you to buy new. App use is horrible and customer service is even worse. Stay far away! I have 2 complete home systems from them that are now useless due to software updates.

Helpful?7JG50CQU03U013849472019
reply from Night Owl

Hi Lonnie, We’re sorry to hear about your experience and understand how frustrating that must feel. We do not disable systems through app updates to force upgrades. Our goal is always to maintain compatibility whenever possible and support our existing customers. If your system is not connecting through the app, there was a recent issue where some devices appeared offline, but this has been resolved. Please restart (reboot) your recorder and mobile device, then try again. If you’re still having trouble, we’d truly like the opportunity to help. Please call our Technical Support team at 866-390-1303 (8am–8pm EST, 7 days a week) so we can review your specific systems and work toward a solution.

Mar 19, 2026
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Disappointed

Think this is too many cameras? Not if you want to actually see whats going on. Cameras constantly are working or not working. Installed for a couple weeks now and 75% of the cameras are working at any given time. Not the same cameras going down each time either. Love the concept of Night owls free app but there is a reason this is affordable. Wish I would have skipped this all together and paid more. Now its all installed and a pain in the neck if I wanted a refund. Kind of forced to keep it and NOT HAPPY about it

Helpful?7JG50CQU03U013849472019
reply from Night Owl

Hi Brian, We’re really sorry to hear about your experience—that’s definitely not the reliability we want for you. Since different cameras are going offline at different times, this may be related to connectivity, power, or system setup rather than the cameras themselves. We’d like to help get everything working consistently for you. Please reach out to our support team so we can take a closer look and walk through some troubleshooting with you. You can connect with us via chat on our support site or by phone at (866) 390-1303. We appreciate you giving Night Owl a try and want to make this right.

Jan 3, 2026
Reviewer name: Tactical Surveillance
1 out of 5 stars
1 out of 5 stars review

CAM-FWIP3PT-IN - Indoor Wi-Fi IP Plug In 3MP

The product information is very deceptive. I primarily purchased this camera because of its ability to remotely operate and move the camera, which the product description does not mention is only available as a stand-alone feature. The stand-alone setup is not user-friendly.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
May 13, 2026
Reviewer name: William
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!!

I generally don't write a review unless a product is extremely good or extremely bad, so here it is. This product was absolute junk. I purchased it to monitor construction business. When I play back any recording, it will glitch or skip over motion all together. All the playback features are despairingly slow and remind me of the operating system on a Windows 95 computer. If someone wanted to shoplift from my business, this camera would hardly be a deterrent. Shame on Night Owl for offering such a pathetic product and shame on Sam's Club for not pulling it from their shelves. I wasted hundreds of dollars and a day of my time installing it. That is all.

Helpful?7JG50CQU03U013849472019
reply from Night Owl

We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after taking the time to install the system for your business. Playback issues such as lagging, skipping, or missing motion events are not the experience we want for our customers. Our support team would like the opportunity to review your recorder settings and recording configuration with you, as performance can sometimes be impacted by setup conditions, recording mode settings, or hard drive health. Please contact us at support.nightowlsp.com or call Technical Support at (866) 390-1303 so we can assist further and work toward a resolution.

Apr 29, 2022
Reviewer name: JoeK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Overall

I don't often have/take the time for reviews but I believe this deserves a few minutes of my time. This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet. I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction. The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief. I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes. I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Jan 10, 2026
Reviewer name: Shawn51
4 out of 5 stars
4 out of 5 stars review

Nice features for the price

Ok. So I bought 2 of these cameras. I didn't want to pay a subscription fee. I bought two micro sd cards 128gb to use for storeage and recording. I like the fact i can take pictures and they get saved to my gallery on my cell also the manual recording also goes to my gallery on my cell . Sofar 6 months I've had these cameras and they seem to work good. Sometimes a little behind but that could be my cell cause I have 1gb wifi and it is high speed. I also like the features that come with this camera. Was quik and easy to set. Came with 2 batteries each. I bought 4 more batteries and a charger cause 2 batteries don't last but 3 weeks if you use these cameras everyday for recording. Also I bought the solar panels so i wouldn't have to charge the batteries so often getting ready to connect them 2day. We'll see how they work out. The picture is very clear whether it's a recorded video,picture,or live. Just can't seem to figure out why sometimes the cameras are a little behind but all in all good cameras for the price.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Feb 20, 2022
Reviewer name: TXRepublic
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For a first time user, you can't go wrong

Best part of the camera, it's simple. Nothing complicated to do other than putting the batteries in an mounting it where you want. The whole system was really easy to put together and make everything work. I suggest put all the cameras and base together on your tv hdmi connection and router your network is on.This way you can insure everything works, pairs, adjusts, records, and scare people who don't know you have it on and hidden. The only thing I don't like, it's not 4k like the ones with my NVR. Didn't think I would complain about HD camera resolution, but 4k is blow'n 1080p away. Once you get everything paired, and it all works doing the items like brightness, recording, activating by movement, points where it should, then wait a day before using the cameras in the location you've picked.. . You can install and run the app while the system is connected to the tv. And let it run for 24 hours, for a on test to see what happens to everything before mounting it. Once the app is installed, and the phone is going to be used for controlling the system, you will have to reboot the box, for it to have the phone as primary controller. I put my cameras on a 2-3' wide board 10-12 inches long. This lets you aim the camera when holding the phone and aiming the camera for the best coverage.. Leave the cameras in place an go look using the tv. I did this with one screw holding the board to temp mount it. after watching it for hours, 3 of the 4 were moved several feet. Don't forget the power supply can't be left out in the weather, so get a 12v power cord that can reach it and tape up the connections. Put all your cables under cover to stay dry, then use a power strip or 2-6 way plug adapter. It was harder to place the 4k cameras than the add on. It came several days later. Install the batterys, it turns on itself, install to system with app, make sure everything works and camera starts recording and adjusts like it should, then go find a place to put it. I painted mine a camo brown, then put outside were no one would notice high up to get coverage of yard and house. It's been a week, still over 70% battery using 4 of them. This system, a bluetooth NVR with 1 TB drive and 4 cameras @4k resolution is really simple to use. The add on cameral, with batteries is idiot proof. If they were 4k, and used batteries like the one I have, it could be a kickass super simple setup to use and move around where ever you wanted.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Oct 31, 2023
Reviewer name: skip in maine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

8 camara system what a joy.

Product easy to install. Set up was simple. Clarity is top notch. Over all very very happy with system. One minor issue, they go off non stop at first. This took a fair amount of time getting the settings right. Only other thing I would ask for is a way to shut them down for the work day easy. Meaning unlock, open app, disarm. at night the reverse

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
May 22, 2023
Reviewer name: rich12345
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Glitchy, not the best option, but will work.

set up was fairtly simple but if your using a desktop set up its VERY limited on what you can do or adjust. they make you use the App.. fine but its VERY SLOW. video on day one as 10s slower then real time.. that's a LONG time when somebody is waiting at the door. or breaking it down. looking at past footage is clunky. not easy to select times, to view, and again its all on your tiny phone so cant see much.. you cant access the past footage on the desktop application. only phone... that should not be a hard fix for them. so what's the prob? and you have to pay for a advanced version of the app to access footage from ANYWHERE. or you can only use it when your in WIfi range.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Jan 20, 2022
Reviewer name: weschevy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This camera is really cool and works well so far !

I've only had both cameras for about 2 weeks now, but they are working well. I have both at a corner location of my garage and the receiver is about 100 ft away. I purchase the external charger with extra batteries so I just have to swap them out as needed.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019