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Customer reviews for Night Owl 4K Cameras with 2TB NVR Security System, 8pk. for
Night Owl 4K Cameras with 2TB NVR Security System, 8pk.
3.4 out of 5 stars
stars82 ratings75 reviews
  1. 5 stars48% (39)
  2. 4 stars10% (8)
  3. 3 stars9% (7)
  4. 2 stars7% (6)
  5. 1 star27% (22)

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Showing 31-40 of 75 reviews
Dec 21, 2024
John
1 out of 5 stars review

Very small coverage area

If you can keep the cameras withing 10 feet of the DVR they work great, otherwise it is nothing but trouble. Support tries to say walls are an obstacle that causes interference but these are outdoor cameras. The system will only use it's own built in wifi network, not your homes. I wish I could return this system...

Helpful?7JG50CQU03U013849472019
reply from Night Owl

Thank you for the feedback and sorry to hear of your issues with Wi-Fi connectivity. We rate these products to 300 ft but obstructions lower that range. Denser objects like stone, brick, concrete, etc all dramatically reduce range. This is not an issue unique to our products, but for all Wi-Fi based systems. We welcome the chance to help with technical support if you'd like to contact them for help with connectivity. Regarding returns, when purchasing from a retailer like Sam's Club they have their own policies which we unfortunately cannot influence. Thanks, Night Owl SP Digital Support Team

Jul 17, 2024
hemitom
1 out of 5 stars review

night owl is the worst camera system.......

this is the (2nd) and last time i will ever waste money on night owl products, mine work but after having another brand in between that worked great the phone app totally sucks it spins and comparred to the last system that worked fine for over 5 years, this is very slow hard to look at previous recordings cameras aren't very clear, just because its on sale my opinon is pass on night owl.

Helpful?7JG50CQU03U013849472019
reply from Night Owl

Thank you for the feedback and sorry to hear of your connectivity issue. One of the key considerations for security systems is the bandwidth that will be required to cover each camera in the chosen resolution for review via the app which relies on the internet you have at that location. If you have a number of other internet connected devices it can quick strain your network and limit connectivity. There are some options that could be adjusted that could aid viewability. Please contact techteam@nightowlsp.com with a brief description of the issue and when best to contact you back. This will put you in touch with our advanced internal support team who will further troubleshoot with you and replace components if needed. We very much look forward to getting your system fully functional and addressing any other concerns you have. Thanks, Night Owl SP Digital Support Team

Jan 10, 2026
Shawn51
4 out of 5 stars review

Nice features for the price

Ok. So I bought 2 of these cameras. I didn't want to pay a subscription fee. I bought two micro sd cards 128gb to use for storeage and recording. I like the fact i can take pictures and they get saved to my gallery on my cell also the manual recording also goes to my gallery on my cell . Sofar 6 months I've had these cameras and they seem to work good. Sometimes a little behind but that could be my cell cause I have 1gb wifi and it is high speed. I also like the features that come with this camera. Was quik and easy to set. Came with 2 batteries each. I bought 4 more batteries and a charger cause 2 batteries don't last but 3 weeks if you use these cameras everyday for recording. Also I bought the solar panels so i wouldn't have to charge the batteries so often getting ready to connect them 2day. We'll see how they work out. The picture is very clear whether it's a recorded video,picture,or live. Just can't seem to figure out why sometimes the cameras are a little behind but all in all good cameras for the price.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Oct 20, 2024
Sam
5 out of 5 stars review

Verified Purchase

Just ask

They did not have the product in the store, so I asked and they ordered it for me. With the discount even though the discount was about to expire. It took a few weeks to get it in but they did pull through. This was very easy to install but I did have to get tech support to help me with the app.

Helpful?7JG50CQU03U013849472019
Mar 16, 2024
Wyoming Cowboy
1 out of 5 stars review

Garbage Products and Service

Have spent months yes months working with this company to solve recording issues with their product. First if you are having an issue adjusting the zone sensitivity for each camera under record settings it’s not just you. We tried it on 4 different phones and the system will just reset it to medium if you set the lowest setting. They tried to play it off as a phone issue. Nope. Ultimately they didn’t address the issue and implied a refund and then recanted because it went past 30 days even though we had been working the issue. To make matters worse during the troubleshooting they shipped me a replacement nvr and put it is a large usps mailer box with absolutely no packing material. Ultimately this was not a fix. This system will say it sees a face or car when there is nothing there. The main reason I wanted to adjust the sensitivity. Just so you know they use the same software on all their kits so I would avoid them all together. If I could give 0 stars for this company I would. Absolutely terrible experience and product.

Helpful?7JG50CQU03U013849472019
reply from Night Owl

We are sorry to hear of your unsatisfactory experience. It would appear though that you are not actually reviewing this product but rather spamming our products as you have been for quite a while due to a poor experience. Your issue was not able to be replicated with any of our systems though we did ship you multiple replacement parts to attempt to support you. We can confirm that we offer a full one year warranty for all of our products against parts and manufacturing failures. We also offer email, web resource, online chat and phone based support. We wish you all the best regardless. Thanks, Night Owl SP Digital Support

Nov 24, 2025
John67
1 out of 5 stars review

BTWN8 10 camera system

Signal is poor and you cant loop through cameras to increase the signal like you could in the previous version I had. Looking for an antenna to boost signal with no luck. not sure why yall removed the option to loop through cameras to help with signal but it not a good idea.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Dec 2, 2025
Alexander
1 out of 5 stars review

Doesn't connect to app half of the time.

I bought these expecting the bare minimum to work. When I try to check them to make sure my dogs are ok while I'm at work the system says offline randomly and won't allow me to connect. This could last for a few days then starts working again. I'm very disappointed. Will not be buying from them again.

Helpful?7JG50CQU03U013849472019
reply from Night Owl

Alexander, we’re truly sorry to hear about the connection issues you’ve been experiencing. That isn’t the experience we want for any customer. An offline message that comes and goes is usually caused by a network setting or recorder configuration that we can help diagnose quickly.<br />If you’d like, our team can take a closer look and walk you through a few simple steps to stabilize the connection and make sure you can always check on your dogs when you’re away. Please reach out to our support team at 1-866-979-0580 and they’ll be happy to assist.<br />Night Owl SP Digital Support Team

May 7, 2022
Janscats
5 out of 5 stars review

Verified Purchase

Great system

Super easy installation. All cameras working. Video and recordings are excellent quality. No monthly service charge makes it a great value.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
May 5, 2022
BWachsmuth
5 out of 5 stars review

Verified Purchase

Perfect

Great picture, wish that it would record when vehicles or even animals were in the frame, but overall GREAT system !!

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019
Nov 7, 2021
Sugarspoon
5 out of 5 stars review

Verified Purchase

Great Gift!

With help of tech support I was able to buy the correct add-on camera for my sisters set. It works perfectly and was a huge success.

Review from nightowlsp.com
Helpful?7JG50CQU03U013849472019