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Customer reviews for SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet for
SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet
4.1 out of 5 stars
stars
176 ratings157 reviews
  1. 5 stars62% (109)
  2. 4 stars16% (29)
  3. 3 stars6% (10)
  4. 2 stars6% (10)
  5. 1 star10% (18)

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Showing 21-30 of 157 reviews
Jul 20, 2019
Reviewer name: Johnc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very Good Value

We really like the safe. It is strong, secure and large enough to hold the documents we need to protect. The new/rubber like smell inside is a little too much but I hope that will fade with time. The door is very heavy which makes it harder for me to close. I have to put my whole body into it to close the door and then turn the handle to latch it but although that is a bit hard for me it shows the good strength and security that the safe has.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Sep 17, 2020
Reviewer name: XXXXXX
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice safe

Our new safe is nice. Great room for my needs, good fire rating ,and great price. Only issue I had was the batteries we low and It would not open the lock. So even though the lights may work, it may not have enough juice to open the lock. Beware, I almost though the handle was jammed. Over all a great safe.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Feb 10, 2025
Reviewer name: Daniel3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased

We were very pleased with this! We both sleep better knowing that important documents and treasures are safe. The factory code did not work! so we used the key. After many failed attempts to use the factory code I pressed the little red reset button. This worked. This advice should have been in the instructions.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Jun 25, 2022
Reviewer name: rx2476
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good deal, thankful for customer service

Perfect size safe...170 pounds is nice and heavy and able to be placed in areas where it will take some time to move. Comes with bolts to secure to floor. My safe arrived and the digital combination keypad had a problem where it wouldn't open so the customer service team walked me through steps of cleaning battery terminals trying different sets of batteries then to finally ordering a part to replace. The safe comes with a key so thankfully I can still use it. I wish the safe was working the way it should when I received it. I am now waiting for 2 months for the part to come in. Kind of a pain to use the key b/c I have to remove the keypad each time.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Aug 12, 2014
Reviewer name: Bob1701
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Use fully charged batteries

Perfect for me needs as a pistol safe. Needs FRESH batteries or you will need the key. Handle gets loose and plastic plug is impossible to get out without breaking but it is cosmetic only and black tape works fine to replace. 3 shelves allows me to store magazines, pistols and ammo.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Jan 15, 2020
Reviewer name: BAllen62
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Strong & secure safe, at least so far

Like this safe very much, it is sturdy and has a good storage capacity. Wish the keypad housing was made of metal instead of plastic. Had some trouble with registration but, with some diligence, trouble eliminated. Also had some trouble opening but learned, for this particular model, handle lever has to be extremely extended to the right. Other than that, great safe for the money.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Nov 14, 2016
Reviewer name: CDOPHX
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Overall good but some bad.

Overall I like this safe. The shelves are adjustable and removable. Its very sturdy. Looks good. Lots of room. Keep in mind when it says... •ETL verified water resistant in 12" of water for 72 hours. That really means 12 inches of water from the floor not above the top. It could probably survive about 18 inches of water. However the water proof seal does not go across the top of the door; only across the bottom and the sides. So it cannot be submerged totally even for a few minutes. The plus side to that is it doesn't tend to build up moisture inside. Like some other owners. Now I did have problems with the keypad not opening the door. However it turned out to not be the key pad - its the door mechanism. I did not want to lug 163 pounds back to the store so I opened it up with the key and took the back panel off the door to investigate. Turns out there is a pin the must drop down to allow the door lever to operate. You have 4 seconds to do so after entering your code on the keypad.. If the handle is even slightly to the left (It opens left not right) the mechanism presses against the pin and the door cannot open. I have to tug the handle to the right before I enter my code so the pin is free to drop. There is no adjustment inside and I could file off the end of the door mechanism, but the method above works fine for me. It would have been helpful to know which way to move the handle while I was struggling with it, but the instructions just say "enter your code and open the door".

Helpful?2WEN5IT58CKW13841015487
Jan 19, 2017
Reviewer name: Eyes in NC
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Buyer Beware!

I bought tow of these, one for each of my offices. While one has been great, not problems, the other one broke within a few weeks of using it and we had to use the "rescue key" to get into it. We got a replacement and it came with corrosion all over the battery box, so we sent it back and are now on the third (and final) safe. Cannot say it is great quality, but the staff like the convenience of the keypad over the old dial safe.

Helpful?2WEN5IT58CKW13841015487
Jun 23, 2019
Reviewer name: zelljm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's a great safe

It's a great safe, but you have to air it out for a week at least. The chemical smell is so strong at first, but it goes away after about a week of airing, I stuffed some car air fresheners to finish the job. It's a little tight to close too. That's why I only give it four stars.

Helpful?2WEN5IT58CKW13841015487
Oct 3, 2020
Reviewer name: 3hree60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent safe

Excellent build quality and easy to program. The website to register you safe is a hidden gem. You can store your combination, and key id's for safe keeping and cloud access. Additionally, you can order extra/replacement keys. I am very satisfied with my Sentey Safe. Being both fire and water resistant I am very comfortable storing my documents inside.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487