Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet for
SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet
4.1 out of 5 stars
stars
176 ratings157 reviews
  1. 5 stars62% (109)
  2. 4 stars16% (29)
  3. 3 stars6% (10)
  4. 2 stars6% (10)
  5. 1 star10% (18)

Member photos

Sort by |
Showing 1-10 of 157 reviews
Dec 21, 2024
Reviewer name: RDOB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Safe

I 've had a small SentrySafe for many years and had been very satisfied. The time has come to upgrade to a larger safe and after extensive reviews and comments about other company models at this price point, I selected the EF3428E. Very pleased with the construction and dealing with the SentrySafe organization. I saw other reviews that mention the inside lining was little loose. Mine was also, but this helped when I needed to lift it when bolting it down and running LED lighting. I just used a little contact cement when done and sealed it in place. Would buy again.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
Jan 28, 2013
Reviewer name: smokeybrown
5 out of 5 stars
5 out of 5 stars review

great value, best price around

This price blows other retailers out of the water, whether they be brick and mortar or ecommerce. Nice quality product. I bolted it to the floor. With one bolt, I located a floor joist. The other bolt, the supplied vinyl fastener was garbage (no surprise), so I just got a scrap piece of 2"x4" from the garage, and drilled/bolted through the subfloor into that.

Helpful?2WEN5IT58CKW13841015487
May 8, 2014
Reviewer name: flipinsacto
5 out of 5 stars
5 out of 5 stars review

Excellent safe at a great price!

Ordered this office safe online for free pickup at my local Sams Club. Order was ready for pickup the next morning. Speedy checkout on their self-checkout lane. Took two of us to lift it into my truck. Well-packaged with reinforced bands; no damage to the safe when unpacked. The only caution I can give is be EXTREMELY careful when you grab the two shelves -- the felt covering DOES NOT wrap under the sheet metal shelf! Very sharp and you can slice your fingers!! The felt cover wraps under the front of the shelf cuz of the front facing, but not the back. Be very careful when you handle them. Quick fix-- I used duct tape the entire length of the back and front to cover the sharp edges; plus it adds extra taping to prevent the felt from ungluing in the future. Easy to enter your own combo code and easy to open with "church key" if batteries die on you. Plenty of space for jewelry & documents. Comes with hardware to bolt to concrete or wood. Excellent buy!

Helpful?2WEN5IT58CKW13841015487
Jun 1, 2019
Reviewer name: Jay
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Enough to Recommend

Safe has all the basic features that one might ask for in a safe. The only shortcoming we found was the shelves are weak and cannot hold much weight. Forget about storing coins on the shelves.

Helpful?2WEN5IT58CKW13841015487
Sep 4, 2014
Reviewer name: UtahDad
4 out of 5 stars
4 out of 5 stars review

For the money, I think this is a great deal. The safe is plenty big to hold a bunch of stuff. I put some ammo, some family documents, and some jewelry inside. I like that it's an electronic combo, that I can choose the code, and that it has a key to bypass the combo if I ever forget the code. Two things I do not like, so I deducted a star from my rating. The first is that even though it is fairly heavy, it slides around very easily on carpet. I believe it actually wouldn't be too hard to steal it if I choose not to anchor it to the ground. My whole home is carpeted so I wasn't planning on anchoring to the ground, but I may end up doing it just to keep someone from gliding away with it. You can only anchor the bottom of the safe, being able to anchor the side to a wall would be a much nicer feature in my opinion. The second thing I dislike is that it is very hard to close and have the lock engage. I read on their web site that this is due to the thick waterproofing that the door may be hard to close and once closed hard to open. I'm a strong guy, and I feel that I'm having to apply way too much torque on the handle to get it to lock and unlock. Other than that, seems like a good buy. I really bought it more for the fire protection, so for that purpose I hope I never have to test the safe out.

Helpful?2WEN5IT58CKW13841015487
May 25, 2016
Reviewer name: Tom14
4 out of 5 stars
4 out of 5 stars review

Meets expectations

The unit has plenty of room and meets all my expectations. One minor issue, if you leave the door open for several days the gaskets expand requiring a lot of pressure on the door to close. If could be difficult for the wife to apply enough pressure to engage the lock completely. Solution is to always close and lock the door.

Helpful?2WEN5IT58CKW13841015487
Dec 31, 2022
Reviewer name: LLyons
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Keypad

Keypad is very flimsy sometimes detaches when opening and closing. Hard to open and close some times.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service

Sep 29, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tell Walmart that you want a brand new Safe

Please understand that I do not like to give negative reviews. I definitely think this is a great Safe for the money. The only problem I have is that Walmart sent me a used Safe. Someone had already drilled out the holes on the bottom, making it no longer waterproof. You can also tell that someone drug it across the concrete from the pictures. Walmart has not fixed the problem yet and they are asking me to pick up this heavy Safe, which is near impossible, and take it to Walmart for a return. I will update the post if Walmart has a better solution.

Review from walmart.com
Helpful?2WEN5IT58CKW13841015487
Dec 24, 2016
Reviewer name: rjumper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible Quality, Worst Customer Service

I own 5 of these safes. The first 3 were a 3 star rating although customer support has always been poor. the newest ones are horrible. break and jam without little effort. strongly recommend against this product. im searching for an alternative

Helpful?2WEN5IT58CKW13841015487
reply from SentrySafeProductExpert

We appreciate your feedback and apologize for your inconvenient experience with this product. Please call our Customer Support at 1-800-828-1438 so we can help you to get the safes operating properly. This safe also comes with a one year manufacturer warranty which includes lock smith fees and replacement parts.

Oct 24, 2018
Reviewer name: AngryJoe
1 out of 5 stars
1 out of 5 stars review

Don’t Buy

As seen on many reviews from many different sites. This is not a trustworthy safe, After 3 years with this safe the handle completely stripped making it inoperable, unfortunately the safe was locked when this happened but I was able to pry the handle off and grab the gear wise vise grips and get the safe open. According to the warranty this type of malfunction is only covered in the first year. I have several other safes with the same style handle, some over 10years old and never had such problem. This is not a safe I would recommend. Spend the extra money and get something a little nicer.

Helpful?2WEN5IT58CKW13841015487