I 've had a small SentrySafe for many years and had been very satisfied. The time has come to upgrade to a larger safe and after extensive reviews and comments about other company models at this price point, I selected the EF3428E. Very pleased with the construction and dealing with the SentrySafe organization. I saw other reviews that mention the inside lining was little loose. Mine was also, but this helped when I needed to lift it when bolting it down and running LED lighting. I just used a little contact cement when done and sealed it in place. Would buy again.

This price blows other retailers out of the water, whether they be brick and mortar or ecommerce. Nice quality product. I bolted it to the floor. With one bolt, I located a floor joist. The other bolt, the supplied vinyl fastener was garbage (no surprise), so I just got a scrap piece of 2"x4" from the garage, and drilled/bolted through the subfloor into that.

I bought this because my neighbor got robbed and the theives walked off with two safes that had firearms and other important things inside. I don't want my firearms used in a crime, so I started shopping better safes than the ones I already had. It fit perfect in my closet and it bolted to the floor within minutes using the correct tools. Even if someone was able to detach it, the thing takes 2 grown men to carry, and its still not an easy task at 163 pounds of steel. I feel comfortable that my things will be safe if the bad guys come to defile my house next.

Ordered this office safe online for free pickup at my local Sams Club. Order was ready for pickup the next morning. Speedy checkout on their self-checkout lane. Took two of us to lift it into my truck. Well-packaged with reinforced bands; no damage to the safe when unpacked. The only caution I can give is be EXTREMELY careful when you grab the two shelves -- the felt covering DOES NOT wrap under the sheet metal shelf! Very sharp and you can slice your fingers!! The felt cover wraps under the front of the shelf cuz of the front facing, but not the back. Be very careful when you handle them. Quick fix-- I used duct tape the entire length of the back and front to cover the sharp edges; plus it adds extra taping to prevent the felt from ungluing in the future. Easy to enter your own combo code and easy to open with "church key" if batteries die on you. Plenty of space for jewelry & documents. Comes with hardware to bolt to concrete or wood. Excellent buy!

Safe has all the basic features that one might ask for in a safe. The only shortcoming we found was the shelves are weak and cannot hold much weight. Forget about storing coins on the shelves.

Keypad is very flimsy sometimes detaches when opening and closing. Hard to open and close some times.

Safe looks sturdy; it's believable that it is both fire proof and water resistant when locked. The issue is that the handle worked to open the safe only twice on the day of delivery. There has been NO response to the customer care center on how to proceed with return or correction of problem. I will not be stuck with a $500 safe that does not function as intended. This issue will be resolved.

I own 5 of these safes. The first 3 were a 3 star rating although customer support has always been poor. the newest ones are horrible. break and jam without little effort. strongly recommend against this product. im searching for an alternative

We bought many of these for many locations, all have broken within a few months at some point. Usually the digital pad that gets messed up or the handle breaks. Called so many times for each, kept getting told that the problem has never been heard of. I am done with them. I don't recommend to anyone.

I purchased this safe 5 months ago. After 2 months I noticed that the door was a little finicky. The pins seemingly didn't align. 2 months later the lock wouldn't engage at all. This is apparently a very common malfunction. It's well documented on other sites. The locking pins are subject to bending/misalignment. In my case, they're bent every which way. Not sure why this product hasn't been pulled from the shelves. As part of the customer service process with Sentry Safe, they had me attempt a repair. I took the door panel off to find light gauge metal brackets holding the pins. The whole thing has buckled. I understand that you get what you pay for but offering a subpar product, when that product is meant to protect ones valuables, should not be an option. DO NOT BUY!!