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Customer reviews for SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet for
SentrySafe Executive Fire & Water Safe - 3.4 Cubic Feet
4.1 out of 5 stars
stars
176 ratings157 reviews
  1. 5 stars62% (109)
  2. 4 stars16% (29)
  3. 3 stars6% (10)
  4. 2 stars6% (10)
  5. 1 star10% (18)

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Showing 1-10 of 157 reviews
Sep 16, 2012
Reviewer name: Snacks
5 out of 5 stars
5 out of 5 stars review

Quality

I bought this because my neighbor got robbed and the theives walked off with two safes that had firearms and other important things inside. I don't want my firearms used in a crime, so I started shopping better safes than the ones I already had. It fit perfect in my closet and it bolted to the floor within minutes using the correct tools. Even if someone was able to detach it, the thing takes 2 grown men to carry, and its still not an easy task at 163 pounds of steel. I feel comfortable that my things will be safe if the bad guys come to defile my house next.

Helpful?2WEN5IT58CKW13841015487
Jan 28, 2013
Reviewer name: smokeybrown
5 out of 5 stars
5 out of 5 stars review

great value, best price around

This price blows other retailers out of the water, whether they be brick and mortar or ecommerce. Nice quality product. I bolted it to the floor. With one bolt, I located a floor joist. The other bolt, the supplied vinyl fastener was garbage (no surprise), so I just got a scrap piece of 2"x4" from the garage, and drilled/bolted through the subfloor into that.

Helpful?2WEN5IT58CKW13841015487
Oct 19, 2017
Reviewer name: ACTFSS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use, completely Fireproof

We keep all of our important records in this safe. So glad we are protected in case of a fire.

Helpful?2WEN5IT58CKW13841015487
Feb 10, 2025
Reviewer name: Daniel3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased

We were very pleased with this! We both sleep better knowing that important documents and treasures are safe. The factory code did not work! so we used the key. After many failed attempts to use the factory code I pressed the little red reset button. This worked. This advice should have been in the instructions.

Review from sentrysafe.com
Helpful?2WEN5IT58CKW13841015487
May 23, 2018
Reviewer name: Ivana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great safe for all valuables

I bought this about a month ago and we are Very happy with it. We first bought a finger print access safe-not from here. It may have worked 5 out of 20 times, and that may be an exaggeration. We returned that one and bought this and we are happy we did. It's quick (the most important feature) and easy.

Helpful?2WEN5IT58CKW13841015487
Jun 1, 2019
Reviewer name: Jay
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Enough to Recommend

Safe has all the basic features that one might ask for in a safe. The only shortcoming we found was the shelves are weak and cannot hold much weight. Forget about storing coins on the shelves.

Helpful?2WEN5IT58CKW13841015487
Jun 22, 2020
Reviewer name: Carole
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Looks can be deceiving.

Safe looks sturdy; it's believable that it is both fire proof and water resistant when locked. The issue is that the handle worked to open the safe only twice on the day of delivery. There has been NO response to the customer care center on how to proceed with return or correction of problem. I will not be stuck with a $500 safe that does not function as intended. This issue will be resolved.

Helpful?2WEN5IT58CKW13841015487
Sep 29, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tell Walmart that you want a brand new Safe

Please understand that I do not like to give negative reviews. I definitely think this is a great Safe for the money. The only problem I have is that Walmart sent me a used Safe. Someone had already drilled out the holes on the bottom, making it no longer waterproof. You can also tell that someone drug it across the concrete from the pictures. Walmart has not fixed the problem yet and they are asking me to pick up this heavy Safe, which is near impossible, and take it to Walmart for a return. I will update the post if Walmart has a better solution.

Review from walmart.com
Helpful?2WEN5IT58CKW13841015487
Dec 24, 2016
Reviewer name: rjumper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible Quality, Worst Customer Service

I own 5 of these safes. The first 3 were a 3 star rating although customer support has always been poor. the newest ones are horrible. break and jam without little effort. strongly recommend against this product. im searching for an alternative

Helpful?2WEN5IT58CKW13841015487
reply from SentrySafeProductExpert

We appreciate your feedback and apologize for your inconvenient experience with this product. Please call our Customer Support at 1-800-828-1438 so we can help you to get the safes operating properly. This safe also comes with a one year manufacturer warranty which includes lock smith fees and replacement parts.

Jul 8, 2021
Reviewer name: SK
1 out of 5 stars
1 out of 5 stars review

Not recommended

We have had this safe approximately two years. We have had several issues with it. The motor to unlock it has always been weak. In talking with SentrySafe's customer service, they had us remove the battery tray it came with & use a 9V battery instead. We continued to have issues with it, although not as frequently & were just told to use a brand name battery with an expiration date 10 years in the future. Finally, the door just came loose where it was welded to the top hinge.

Helpful?2WEN5IT58CKW13841015487
reply from Supplier Response

Sorry for your experience with your safe. Safes like other electronics or household items do malfunction overtime due to wear and tear. We would be happy to discuss troubleshooting options with you if you contact us directly at 1-800-828-1438 or you can use the contact us form at our website to email us.