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Customer reviews for Masterbuilt MES145S 40" Digital Electric Smoker with Glass Window for
ELECTRIC SMOKER
3.6 out of 5 stars
stars
72 ratings43 reviews
  1. 5 stars53% (38)
  2. 4 stars10% (7)
  3. 3 stars6% (4)
  4. 2 stars6% (4)
  5. 1 star26% (19)
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Showing 41-43 of 43 reviews
Aug 12, 2019
Chris
1 out of 5 stars review

After only 3 uses we cannot get this thing to keep temperature. I cooked two pork buts on 275 degrees for almost 24 hours and the internal temperature never got above 155 degrees. At that temperature those things should have been finished (205 degrees) in 6-8 hours max! Now i am searching for the receipt. I know several people that have been through Master Built smokers with short life spans. This guys is going to charcoal is never looking back.

Helpful?6G4WYOY4TS6C13761206459
reply from Supplier Response

Chris, Thank you for taking time to share this. We are very sorry this was your experience. Please let us know if we can be of any assistance to you with your unit! You can reach us at 1-800-489-1581. Our hours of operations are Monday-Friday, 8am-5pm EST. Or utilize our online Support Form on our website at www.masterbuilt.com to submit a request to the Customer Support Department.

May 4, 2020
Joe65
5 out of 5 stars review

Great Product

Got mine a couple of months ago. Been cooking briskets and they are coming out awesome from what people are telling me. I'm very happy with this smoker.

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Jul 16, 2020
Frank
5 out of 5 stars review

Great basic smoker

This is a basic model but works great. Produces lots of smoke and maintains heat setting for me. Food has been great coming out of the smoker.

Review from walmart.com
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