Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir

Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for

Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir

Back to item details

4.4 out of 5 stars

stars1,261 ratings499 reviews

Write a review

Customer photos

+8 images

Sort by |

Showing 491-499 of 499 reviews

Jan 23, 2024

nutmilk drinker

1 out of 5 stars review

Not how I like to start my day

In looking at all the other reviews, I feel like mine was defective - or maybe I got the dropped return mentioned in another review. 🤔 😕Coffee doesn't get hot. 🥴Doesn't brew a full pot (10ish cups) 😐Can't extend the keep warm feature (which I guess is ok since it doesn't keep it hot) 😵‍💫And then this morning there seemed to be some sort of explosion of the grounds... based on the filter that was not overfilled, did not overflow, and did not have a hole... and yet there were grounds EVERYWHERE inside the filter/grounds area. Tired of being disappointed first thing every morning...

Helpful?

reply from Keurig Care

Thank you for sharing your review and experience with us. The behavior you are describing is not typical of the K-Duo coffee maker and we will be more than happy to assist you. At your earliest convenience, please reach out to our Consumer Care team at 866-901-2739. We look forward to helping you!

Dec 26, 2022

AngJPen

3 out of 5 stars review

Worst design EVER. Returning 3-days after buying. Nothing to "hold on to" when getting reservoir off machine, filling and returning to base. I rarely "hate" something, but this fits the bill. Going back Pronto on Monday! Would rather perk coffee on stovetop than deal with trying to finagle this piece of wonderful engineering. Do not buy this.

Helpful?

Jan 3, 2024

SharonS

2 out of 5 stars review

Coffee pot

Love the fact it does the flex brew and the design of it but the pot itself leaks no matter what you do. Half my coffee is on the counter.

Helpful?

reply from Keurig Care

Hello Sharon, we are sorry to hear that you are experiencing an issue with the carafe for your K-Duo coffee maker. We will be happy to assist you. Please reach out to our Consumer Care team at 866-901-2739.

Feb 16, 2023

TN trayn

2 out of 5 stars review

Disappointed

Everytime we pour coffee from the pot, it runs down the side of the spout and causes a big mess. It seems to be a design flaw of the spout.

Helpful?

reply from Supplier Response

Thank you for sharing your review and feedback. If you need any assistance, please don't hesitate to reach out to our Consumer Care team at 866-901-2739.

Nov 7, 2023

1 out of 5 stars review

Notorious for pump failures

Pump failed after 1 year. Spoke to others with same problem. Costs too much for that to happening

Review from walmart.com

Helpful?

reply from Keurig Care

We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!

Feb 18, 2023

Bad

1 out of 5 stars review

0

When pouring leaks coffee from around the brim no matter how slow you port it

Helpful?

reply from Supplier Response

That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.

May 12, 2023

Disappointed

1 out of 5 stars review

Skip it!!

I had high hopes BUT COULD NOT get it to work! Should have listened to other reviews.

Helpful?

reply from Keurig Care

This is not the experience we would like you to have with your K-Duo coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.

Apr 13, 2023

Jeff

1 out of 5 stars review

no auto brew for crafate

Poorly designed… what no auto brew for a crafate brew … would not have bought this product in

Helpful?

reply from Keurig Care

Thank you for your review Jeff. The K-Duo coffee maker allows you to program the carafe side to brew at a specific time up to 24 hours in advance. Fill the water reservoir to the MAX fill line. Make sure the carafe is on the heating plate. Lift the filter basket cover up and insert a 12 cup paper filter into the filter basket. Add the desired amount of coffee grounds (1 tablespoon per cup is recommended). Close the filter basket cover completely. Press the POWER button. The POD and CARAFE buttons will blink, select CARAFE. Press the AUTO button. Use the H/M buttons to set the time for Auto-Brew to begin, press the blinking BREW button to confirm the time. Next choose the brew size, press the blinking BREW button to confirm the size. The Auto-Brew setup is now complete. A clock icon will appear on the LCD screen and AUTO button will be illuminated to signal AUTO is on. Note: once you have set AUTO you cannot brew a carafe brew, you can only brew a single cup. We hope this is helpful!

Dec 27, 2023

Mojo

5 out of 5 stars review

Great Buy ! Works great

Helpful?