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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 461-470 of 499 reviews
Jun 17, 2022
weim ma
3 out of 5 stars review

Single Serve Sprays

This is our third, priciest, and least favorite Keurig. It works, both the pot and single serve makers function. Problem is that the single serve sprays and makes a mess.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.

Jan 5, 2023
TE79
5 out of 5 stars review

Works Great

We purchased a similar item by another manufacturer and it was a total disaster. So far, this is working great for us. There's only two of us at home and only one actual coffee drinker. When brewing the pot of coffee it's definitely louder than I'd like, but that's not a big deal.

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Jan 11, 2023
JJ
1 out of 5 stars review

JUNK.

I had bought this unit about 9 months ago now. Right from the start of it being new it proved tobe nothing more then junk - You want to brew a full pot 12 cups it might only brew 3 cups you want 6 cups it might only brew 2 so on so on. On the kcup side it does the same exact thing you push 12 it might give you 8 you push 8 it might give you 12.. Point is this machine has NEVER been accurate and I'm so, so happy that I'm now putting this piece of crap in the trash where it belongs. Save yourself time and buy something else and I would also tell you to stay away from this brand all together - once upon a time they use to make great coffee machines however now days they only make junk..

Review from walmart.com
Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

Thank you for your review Jeremy. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the K-Duo coffee maker. We would love to find a resolution that suits your needs. Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.

Apr 13, 2023
MM23
1 out of 5 stars review

This is a nice idea but this only lasted up not even 6 months. This is our third keurig that we have purchased. The water line plugs up and will not let the water flow through it. I even cleaned it with the product that was recommended. I am not happy.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Apr 25, 2024
Bill
1 out of 5 stars review

Not great

I bought this product for the dual functionality. Has not worked properly since it was delivered. 1. Will not brew the full 12 cups of coffee. 2. The carafe leaks daily so I am constantly cleaning up a mess on my counter. I handwash the carafe and it never goes in the dishwasher so that can't be considered to be the problem.

Helpful?3TKWLG4QFV8213757864922
Jan 23, 2024
Teri P
5 out of 5 stars review

Keurig K-Duo Single Serve and Carafe Coffee Maker

Great coffeemaker but will suggest a few tips. I found that the BUN coffee filters work best because they are a deeper filter. I see many people mention about the coffee grounds in their coffee, so that will solve that issue. When I first purchased this the pot would spill every time I poured a cup of coffee. Since then the company has changed the style of the coffee pot so if you have the original pot they will send you the new style if you call. Other than that I love to wake up to a fresh pot of coffee already made by setting the timer. The K-cups are great for a quick K-cup or just hot water for tea. I have two of these for over two years and use the other one in my ABnB.

Helpful?3TKWLG4QFV8213757864922
Jan 11, 2023
JJ
1 out of 5 stars review

JUNK.

I had bought this unit about 9 months ago now. Right from the start of it being new it proved tobe nothing more then junk - You want to brew a full pot 12 cups it might only brew 3 cups you want 6 cups it might only brew 2 so on so on. On the kcup side it does the same exact thing you push 12 it might give you 8 you push 8 it might give you 12.. Point is this machine has NEVER been accurate and I'm so, so happy that I'm now putting this piece of crap in the trash where it belongs. Save yourself time and buy something else and I would also tell you to stay away from this brand all together - once upon a time they use to make great coffee machines however now days they only make junk..

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Hello and thank you for your review Jeremy. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!

Jul 12, 2023
lesa
2 out of 5 stars review

Not a very good machine

We bought this coffee maker around 6 months ago. Today, much to my dismay, it would not turn on. We checked the outlet, the plug, etc. There was not reset button on the machine. I will try to return. Also, from the moment we got the machine and tried to pour the first cup of coffee, the carafe leaked/dripped -EVERY TIME we poured a cup.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Duo coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!

Mar 21, 2023
Lisa B
1 out of 5 stars review

So Frustrating!

Love the concept behind this product but the pot dribbles coffee all over the counter no matter how slow or fast I pour it. I called Keurig and they sent me a replacement carafe - which was nice, but has the same issue. Been dealing with this forever and I'm about to give up and buy a different coffee maker.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We are sorry to hear about the issues you have faced Lisa. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Apr 1, 2024
keurig duio
1 out of 5 stars review

Just a bad design

Is the second one I've purchased same problem as the first 1 within 6 months it goes into descale mode and nothing you do none of the tricks can you get it out. It doesn't even run the descale. Also you can't pour a cup of coffee without it spilling it is literally impossible just an all around bad design.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We're sorry to hear that your K-Duo coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!