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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 471-480 of 499 reviews
Dec 22, 2023
Reviewer name: DonnaP
2 out of 5 stars
2 out of 5 stars review

Quality control horrible. Item arrived damaged.

Coffee maker arrived broken. Box corner crushed. Lid to the coffee pot was cracked and some in center was completely broken off. Called immediately for a return and complete replacement and am still waiting for Sam's Club to contact us to pick up damaged product and to get the new one.

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Helpful?3TKWLG4QFV8213757864922
Mar 21, 2023
Reviewer name: Lisa B
1 out of 5 stars
1 out of 5 stars review

So Frustrating!

Love the concept behind this product but the pot dribbles coffee all over the counter no matter how slow or fast I pour it. I called Keurig and they sent me a replacement carafe - which was nice, but has the same issue. Been dealing with this forever and I'm about to give up and buy a different coffee maker.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We are sorry to hear about the issues you have faced Lisa. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Apr 1, 2024
Reviewer name: keurig duio
1 out of 5 stars
1 out of 5 stars review

Just a bad design

Is the second one I've purchased same problem as the first 1 within 6 months it goes into descale mode and nothing you do none of the tricks can you get it out. It doesn't even run the descale. Also you can't pour a cup of coffee without it spilling it is literally impossible just an all around bad design.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We're sorry to hear that your K-Duo coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!

Oct 15, 2021
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

Little Disappointed

I was so excited to get the K-Duo so I could make a full pot or a cup at time. I do love it, but my carafe leaks every time I pour from it. Cleaning up a mess every morning with my cup of coffee is not ideal! I don't know if I got a bad carafe or if they all do this. I love everything else about it!!

Helpful?3TKWLG4QFV8213757864922
Dec 31, 2023
Reviewer name: retiredflyer
3 out of 5 stars
3 out of 5 stars review

Missing parts????

Purchased as a Christmas present. wanted to use on Christmas morning, expected to find a couple of filters, water tank filter holder. Therefore could not make a pot of coffee for the family. Requires a short water tank filter also not supplied, had to order to get one (none available at my local Wally World). Also, the pod holder is a single hole punch, we purchased reusable K Cup filters for our older maker that has 5 holes in them, so will have to go and find single hole reusable filters. seems like this was a good deal on sale but missing necessary parts. not very happy.

Helpful?3TKWLG4QFV8213757864922
Feb 15, 2023
Reviewer name: Dawn
5 out of 5 stars
5 out of 5 stars review

No issues, works great

Skeptical of purchase because of reviews but really wanted it and the few times I had to contact Keurig, their customer service is on point. I felt like I would have recourse if it really was bad. It brews very got coffee, warming plate works great. It is not a back to back brew. It's a nice feature to have but not a deal breaker. This one only takes a minute to heat up and is quick. I really like this unit. Some of us like pods and some like the coffee pot. Really a great coffee maker!

Helpful?3TKWLG4QFV8213757864922
May 17, 2022
Reviewer name: Go Pack Go
5 out of 5 stars
5 out of 5 stars review

Love the Flexibility

Read many reviews first and almost returned before buying. Glad I did not. It is possible I got lucky but both brew sides work perfectly. We do not have any spill issues with the craft, it pours perfectly. The water is also very hot and does a great job. Would definitely recommend if it works as good as the one I have.

Helpful?3TKWLG4QFV8213757864922
Dec 28, 2023
Reviewer name: Deborah Franks
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Should have been aware when discounted by 40$ then

Cheap

Helpful?3TKWLG4QFV8213757864922
Jun 28, 2023
Reviewer name: JBugs
5 out of 5 stars
5 out of 5 stars review

Great coffee maker

My husband loves the carafe for his coffee and I love the single serve so I can do various flavors. No issues with either side.

Helpful?3TKWLG4QFV8213757864922
Oct 11, 2022
Reviewer name: KM
1 out of 5 stars
1 out of 5 stars review

very disappointed

I ordered this in August 2022 and it is only October and the heating surface is wearing off and sticking to the bottom or the carafe

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!