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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 471-480 of 499 reviews
May 17, 2022
Go Pack Go
5 out of 5 stars review

Love the Flexibility

Read many reviews first and almost returned before buying. Glad I did not. It is possible I got lucky but both brew sides work perfectly. We do not have any spill issues with the craft, it pours perfectly. The water is also very hot and does a great job. Would definitely recommend if it works as good as the one I have.

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Jul 4, 2022
Steph
5 out of 5 stars review

I love my K-Duo!

I bought this as a gift for my dad after he made such a big deal about the one I have at my house when he visited. We both love our K-Duos now! It's so convenient for a single cup, but it's nice to not have to keep a separate appliance for entertaining if I want to brew a whole pot. It heats & brews really fast. I love that it has a water tank. And I bought a separate Keurig drawer that it sits on to store pods without taking up more counter space.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We're delighted to hear that you are both enjoying your K-Duo coffee makers. Thank you for having us a part of your family. Happy brewing!

Oct 15, 2021
Brenda
3 out of 5 stars review

Little Disappointed

I was so excited to get the K-Duo so I could make a full pot or a cup at time. I do love it, but my carafe leaks every time I pour from it. Cleaning up a mess every morning with my cup of coffee is not ideal! I don't know if I got a bad carafe or if they all do this. I love everything else about it!!

Helpful?3TKWLG4QFV8213757864922
Dec 22, 2023
DonnaP
2 out of 5 stars review

Quality control horrible. Item arrived damaged.

Coffee maker arrived broken. Box corner crushed. Lid to the coffee pot was cracked and some in center was completely broken off. Called immediately for a return and complete replacement and am still waiting for Sam's Club to contact us to pick up damaged product and to get the new one.

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Helpful?3TKWLG4QFV8213757864922
Dec 31, 2023
retiredflyer
3 out of 5 stars review

Missing parts????

Purchased as a Christmas present. wanted to use on Christmas morning, expected to find a couple of filters, water tank filter holder. Therefore could not make a pot of coffee for the family. Requires a short water tank filter also not supplied, had to order to get one (none available at my local Wally World). Also, the pod holder is a single hole punch, we purchased reusable K Cup filters for our older maker that has 5 holes in them, so will have to go and find single hole reusable filters. seems like this was a good deal on sale but missing necessary parts. not very happy.

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Feb 15, 2023
Dawn
5 out of 5 stars review

No issues, works great

Skeptical of purchase because of reviews but really wanted it and the few times I had to contact Keurig, their customer service is on point. I felt like I would have recourse if it really was bad. It brews very got coffee, warming plate works great. It is not a back to back brew. It's a nice feature to have but not a deal breaker. This one only takes a minute to heat up and is quick. I really like this unit. Some of us like pods and some like the coffee pot. Really a great coffee maker!

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Dec 24, 2023
Keith
1 out of 5 stars review

Stained my countertop!

I read the reviews and noticed that some buyers were having issues with the pot leaking. I should have heeded the warning, but I didn't. In the past I've had good luck with Keurig branded machines so I ignored the bad reviews. The leaking is terrible, every time you pour a cup. We have white countertops and the leaking coffee has started staining them. This was not a cheap coffee maker and was basically a waste of money. We have purchased a different brand hoping for a different result. I do want to end on a positive note. Keurig customer service was fantastic. They sent us both a new carafe and a ultimately a new coffee maker. Unfortunately neither fixed the problem. It appears to be a design issue.

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reply from Keurig Care

Hello Keith, thank you for sharing your experience and reaching out to our Consumer Care team. We are sorry to hear that your replacement coffee maker did not correct the issue you were experiencing. We would love another opportunity to assist you and kindly request that you call us at 866-901-2739.

Dec 28, 2023
Deborah Franks
1 out of 5 stars review

Verified Purchase

Should have been aware when discounted by 40$ then

Cheap

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Jun 28, 2023
JBugs
5 out of 5 stars review

Great coffee maker

My husband loves the carafe for his coffee and I love the single serve so I can do various flavors. No issues with either side.

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Oct 11, 2022
KM
1 out of 5 stars review

very disappointed

I ordered this in August 2022 and it is only October and the heating surface is wearing off and sticking to the bottom or the carafe

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!