I purchased this item online from Sam's Club. When I attempted to set this up for use, it would not work. The display stated to add water, even though the container was full. When it states to add water, it will not allow you to go any further. I could not make coffee. I called customer service at Keurig and they stated they couldn't solve my problem. They stated they would have a technician call me back. As of now I can't use this product. Not real happy

This is my second Keurig. My first was for pods only and we used it often for coffee and hot chocolate. When the K-Duo went on sale I scooped it up because when my daughter visits from Texas she likes to make pots of coffee and we'd always need to pull out our old coffee maker so this Keurig was perfect for us. It works as expected and doesn't take up a lot of counter space. All of us use it and so far it's been great!

I don't know if this is typical or if the unit I had was damaged, but that was the loudest coffee pot/k-cup I have ever heard. Not for me. Returned. Also be aware of purchasing returned item (if there's a way to know). The clerk who took my return, picked the box off the counter and from about 5 ft dropped it on the floor. It it wasn't damaged, it should've been after that.

So far no issues. However, Im not sure if its suppose to be 'loud'. Also the box we received did have a box of free coffee k-cups in it- but they had expired October 2022. Other than the machine being loud, great purchase. Just fyi, it has a 'strong' button as well.

It was easy to order this product. Delivery time was as expected, within a couple days. When I received the product it wouldn't power on. We took it back to Sams and were told that we couldn't return it to the store because it was an online order. This was very disappointing. We are now in the process of trying to replace the product.

It makes hot coffee. Seems to be a little slower than our old Keurig. The one feature that we don't like is the water reservoir. It is located on the back and is smooth and difficult to remove and replace when full, especially if you're old and have arthritis.

Having bought the machine on a doorbuster special saved a lot of money at Sams. The machine is set up quite well with the craft and single cup options. Both options fill at a good rate. Issues with the coffee maker are it does not fill the craft to the full 12 cup setting and most annoying when I pour the coffee it quite often drips or spills some of the coffee. It may be me, so I am trying to pour slower or at a different angle to see what works. All in all I will continue to use the machine but not over the wall pleased with it.

I do like the simple function of this one. I've used several different models over the last serveral years. This one rates up there. My very favorite features I would love to find on the same machine — a hinge for the water lid, ability to save a favorite setting, color options for the lighting, ability to keep the machine in standby mode. This machine has none of those. However, once you hit the power button, then press the desired keys and hit the blinking light, it's not long before the brew is pouring.

My husband is the coffee drinker and we bought this coffee maker and he hates it😬. It wastes coffee and very difficult to add water to reservoir. Only had two weeks and ready to just toss. After having another keurig for many years this is a big disappointment. The recommendation is not to buy this model.

I'm happy I purchased this coffeemaker. In my opinion nothing beats a Kuerig for single serve coffee, and now it's combined with a traditional brewer. Works great and it takes up less space on the kitchen counter. I would highly recommend this Kuerig combo.