I had had this machine for 14 months. It stopped brewing a full pot or a k-cup. So I tried descaling and now it's frozen in descaling mode. The pot dripped coffee. However when it was working the coffee did brew well and tasted great. But now it's not working so I'm left using my French press until I decide on a new coffee maker.

Loved the concept and large reservoir. The 2nd time I used the coffee pot side, I made a 10 cup pot. The grounds flooded and over flowed into the lid and joints. Takes forever to clean. Happened each time. 5th use today....it overflowed onto the counter, and the ground. Kerrigan is usually great. This feels very cheap and cheap plastic. Now I have to return it. It's out of stock now- looking for a better version. So disappointing. Also....it had an error the first time we used it, but eventually went away. Avoid!!!

While searching for a replacement Keurig I stumbled upon this model and thought why not? Pros- large water container. Cons- handle to lift top of water container is not very big and I end up having to pull coffee maker out from its space to lift kid and fill with water. Carafe leaks no matter how careful it's poured and there's no way to turn timers on the off if you want to before auto shuts off. Sometimes it seems to get hung up when making a cup of coffee and just sits there until you select sizes again. Doesn't always seem to make a hot cup of coffee, I don't know what causes the temp fluctuations. Because of the carafe leaking I don't use it much so I would probably look for just a Kcup Keurig as a replacement maker down the road.

Personally I am not understanding why folks are having trouble with this coffee maker. I have had my for about a week now and I am totally loving my purchase. I have used the carafe side and the K-Cup single side. Very easy to use. I also love the fact that this has a water reservoir in the back. I had the Hamilton Beach duo also and this duo coffee maker is way faster. Yes you have to use 4 buttons, yes there is no coffee filter. But at least with the reservoir you don't have to pour water every time you want a cup of coffee. The only complaint I do have...the reservoir could be a bit larger like other Keurig models. But that is pretty minor...

So I took time to read reviews before I purchased. Especially the bad ones, what I remembered the most was "it leaks when you use the carafe." I solved the problem, hold the lid when you pour! Through the week, I use the single serve AND make tea. Weekends, I make a pot using the carafe. This is my 3rd or 4th keurig and I will never not have a combo again! Also I love the fact this does not have a filter!

I'm very pleased with this purchase. It is better than the Cuisinart I had and replaced.

I like the Keurig K duo. Easy to operate with options.

Unit died after 6 months. Keurig tech support is non-existent.

makes a quick singe cup, theres more than a couple buttons to push, it may take you a try or two

Received in good condition