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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 441-450 of 499 reviews
Jan 19, 2022
mamma casa
4 out of 5 stars review

convenient but messy

While searching for a replacement Keurig I stumbled upon this model and thought why not? Pros- large water container. Cons- handle to lift top of water container is not very big and I end up having to pull coffee maker out from its space to lift kid and fill with water. Carafe leaks no matter how careful it's poured and there's no way to turn timers on the off if you want to before auto shuts off. Sometimes it seems to get hung up when making a cup of coffee and just sits there until you select sizes again. Doesn't always seem to make a hot cup of coffee, I don't know what causes the temp fluctuations. Because of the carafe leaking I don't use it much so I would probably look for just a Kcup Keurig as a replacement maker down the road.

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Mar 26, 2023
Megan
3 out of 5 stars review

Great coffee, terrible carafe

We've had this Keurig for 3 months now. We don't use the carafe because it leaks so bad. More coffee lands on my counter than in my cup. I've sent an email to Keurig directly asking for a replacement. I also agree with other reviews that not being able to control the heating pad is a bad design. Other than that, the coffee is great flavor and I like that I can choose different sizes. Hopefully Keurig sends us a functioning carafe.

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Feb 24, 2022
Ac
1 out of 5 stars review

Broke after 3 days!!!!!

Loved the concept and large reservoir. The 2nd time I used the coffee pot side, I made a 10 cup pot. The grounds flooded and over flowed into the lid and joints. Takes forever to clean. Happened each time. 5th use today....it overflowed onto the counter, and the ground. Kerrigan is usually great. This feels very cheap and cheap plastic. Now I have to return it. It's out of stock now- looking for a better version. So disappointing. Also....it had an error the first time we used it, but eventually went away. Avoid!!!

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Mar 27, 2023
John B
1 out of 5 stars review

stopped working after a year.

I had had this machine for 14 months. It stopped brewing a full pot or a k-cup. So I tried descaling and now it's frozen in descaling mode. The pot dripped coffee. However when it was working the coffee did brew well and tasted great. But now it's not working so I'm left using my French press until I decide on a new coffee maker.

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reply from Keurig Care

Hi and thank you for your review and feedback John. We're sorry to hear that you're disappointed in your purchase of your K-Duo coffee maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!

Dec 1, 2021
melwhitcomb
4 out of 5 stars review

better than the alternatives

I got this combo for the office, and it's worked great so far. I previously owned a Hamilton Beach version and it quit working in just a few months. This one has been going strong for at least six months with daily use. Favorite feature: the large water tank in the back. It's so much better than trying to pour water in a tiny space like most coffee makers. Only complaint: the large pot is horribly stained. It gets rinsed out every day, I don't know how glass is even able to stain, I've never had a coffeepot before that had this problem.

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Mar 3, 2023
Mott
5 out of 5 stars review

Verified Purchase

Excellent Choice

I'm very pleased with this purchase. It is better than the Cuisinart I had and replaced.

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Oct 16, 2023
Djinx
1 out of 5 stars review

Junk

Unit died after 6 months. Keurig tech support is non-existent.

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reply from Keurig Care

Thank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Duo coffee maker, and your experience with Keurig Consumer Care. We pride ourselves on providing excellent customer service, and would love another opportunity to assist you. Please reach out to us at 866-901-2739.

Oct 4, 2021
Lauren Baxter
1 out of 5 stars review

Verified Purchase

Not for me.

I absolutely hate this coffee maker and wish I could return it.

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Nov 7, 2022
Mary
5 out of 5 stars review

Verified Purchase

Keurig K-duo coffee maker

I like the Keurig K duo. Easy to operate with options.

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Sep 28, 2021
SHEILA
1 out of 5 stars review

Verified Purchase

Double your pleasure !

I am very happy with my new Keurig. The process was easy to learn and the coffee tastes good

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