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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 11-20 of 499 reviews
Dec 16, 2021
Mauripoppins
4 out of 5 stars review

Verified Purchase

Love it But.....

I love it but I wish you could turn the hot plate on under the pot separately, after the two hour mark. Besides that I love it. I love that I can do a pot or a cup. Also the auto brew is hard to figure out but we googled it and now it works great.

Helpful?3TKWLG4QFV8213757864922
Jul 9, 2022
cookie
4 out of 5 stars review

Verified Purchase

Set up is a little tricky.

I like that I can have one cup of coffee in the afternoon but the actual mechanisms to get it running are a little tricky. Not that easy to maneuver. I had to look at the handbook several times. I would like if.. that part was easier, but all in all, I like it and the coffee tastes much better than the cheap 20 dollar coffee makers, once you figure it out.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance with your K-Duo coffee maker, please don't hesitate to reach out to our Consumer Care team at 866-901-2739.

Dec 29, 2023
Rose
3 out of 5 stars review

Verified Purchase

GOOD & BAD & GOOD

The coffee maker, as a whole, works as it should. I have nothing negative to say about it. However, the carafe leaks around the rim so every time you pour a cup of coffee, it pours on the counter as well. We've had to keep a couple paper towels under the "pour zone". BUT... I did call customer service and they are sending a new carafe, free of charge. 🤞Hopefully🤞 the new one doesn't leak! 🤞

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We appreciate your review and apologize your K-Duo coffee maker did not meet your expectations Rose. Thank you for allowing us the opportunity to assist! We'd love to know how your experience is once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739.

Feb 8, 2023
Karl
1 out of 5 stars review

Verified Purchase

I am not a happy camper

I am not happy with coffee maker. The caraffe leaked from underneath plastic spout and made mess all over counter when pouring. I called keurig and they sent me a new caraffe. It seemed like it was going to be ok, but two days later its leaking like the first one.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Karl, we are very sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Feb 21, 2022
LSkinner
5 out of 5 stars review

Verified Purchase

It's great!

This is a great brewer duo. I gave it to my husband for Valentine's Day because he loves coffee. The speed on both the single cup and the carafe brewing is amazing. Much faster than our two old machines combined. And the pressure is better as well, it makes the coffee have a more full bodied flavor.

Helpful?3TKWLG4QFV8213757864922
Jun 7, 2022
Miss P
5 out of 5 stars review

Verified Purchase

Pleasantly Surprised

I didn't need the duo because I was pleased with my Ninja. However the price was right and I did need a Keurig. I read all the reviews and was expecting the worst. However, I have had no issues with the carafe leaking when I pour and both sides make a mighty fine cup of java. I have put my Ninja away and rely solely on the Duo. The only minor issue I have is that the carafe seems rather lukewarm on the firat cup, although it is fine on subsequent cups. So I brew my pot 30 minutes before I need it and it is perfectly heated.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!

Jun 9, 2022
Blanket
4 out of 5 stars review

Verified Purchase

Good machine and Works well

This machine works great. But it is a bit complicated and confusing to set up Auto on the pot and then make it go off each day. You have to manually push the Auto button everyday. Going back and forth between the pot and the k-cup to make coffee is a bit confusing too. My elderly mother now needs help to make coffee everyday. The regular K-cup Keurig machine is straight forward and easier for my elderly mother to use. If the power goes out you have to reset the clock and then set up Auto again, I have to grab the directions each time to figure out how to do it.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Thank you so much for taking the time to review your coffee maker. We appreciate the feedback and will pass it along to the appropriate team. If you ever need assistance with your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739, we are here to help!

Dec 4, 2023
Anonymous
4 out of 5 stars review

Verified Purchase

Needs new carafe design

Would be a great buy if the carafe didn't leak all over the place when pouring.

Helpful?3TKWLG4QFV8213757864922
Feb 1, 2023
Louisa
1 out of 5 stars review

Verified Purchase

Keurig Coffee Maker

This was second one bought after returning first one after less than one month of use it stopped working. This Second one lasted a week before it just stopped working. I am returning this one also. Will not get another of the same again

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We are sorry to hear about the issues you have faced Louisa. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Apr 10, 2023
Maman
4 out of 5 stars review

Verified Purchase

Great combo

I love being able to make a whole pot with fresh beans or a quick single serving . The water reservoir is great . I would have given five stars but wish it had adjustment for keeping pot hotter.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

Thank you for reviewing your K-Duo coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.