The coffee maker itself is fine. The most annoying thing is that the carafe leaks. We purchased a replacement carafe and within one week of use, that one began to leak as well. This does not seem to be a new issue as many reviews state the same thing. It seems to me that Keurig is ignoring the problem. I sent a message to them and could tell that the response was either a caned response, or it was made by a computer. I stated that it appears to be a known problem and asked what (if anything) was being done to resolve it. I just wanted to know if they had fixed the issue. Response thanked me for input but totally ignored question.

It's a little loud

Nice to have only one pot that does both Works well but I will have to return due to the 2 hour keep warm I need a longer time kept warm In winter I need more hours of hot coffee. In the summer I make the coffee at 3am for me but I have to remake a pot for my husband as he does not wake up till 6am I really wish it could stay warm longer.

We're coming up on a month since purchase and love everything about this except the carafe. No matter what we try, it leaks during the pour, so we have to pour over the sink, or we find ourselves having to wipe up more than a dribble on the counter. I plan to contact Keurig to see if there are tips or tricks or if this is a design flaw. Given that the replacement carafes are "out of stock" on their website, I'm leaning toward a design flaw or a glitch with the manufacturing process. Otherwise, it is my favorite coffee maker to date... and I've been making coffee at home for 40 years! You'll get great-tasting, HOT coffee, fast, plus it's stylish and easy to use. I do recommend that you only make the amount you plan to drink within 45 (or less) as this kind of carafe isn't designed to maintain coffee temps for long periods of time. We like our coffee fresh and would rather make a second 6 or 8 cups - or a single! - vs. leave it on the heating plate to get bitter or burned.)

I've had my coffee maker about 3 months and am not happy with the performance. I like the flexibility, but there are problems with this maker. The carafe has started to drip while pouring. No matter how I adjust the pour, it just drips a big mess on the counter. I read other reviews about this before I purchased and I wish I had taken the warning not to purchase. Also, the temperature of the brewed coffee through the carafe is not very hot. Not at all like the temperature of the single serve. I am contacting Keurig today to hopefully get a resolution to these issues, but buyers beware of the pitfalls of this machine.

We have had 2 of these in less than a year. The burner died on the first one within 3 months. The second one quit making the correct amount of coffee in 3 months. Even after descaling unit, still only get 6 cups instead of 12 cups. The Carafe in general is HORRABLE!! Awful design. Leaks like crazy!!! We went back to the Bunn coffee maker.! Too bad I can't leave a negative star review!

Excellent coffee maker! We enjoy a pot of coffee from a coffee maker in the morning but individual cups from a Keurig machine later in the day. Since both needed replacement we took a chance on this. Easy to use with a slight learning curve. Makes perfect coffee with a surprising compact countertop footprint. No drip pouring spout on pot. Ignore the reviews that complain. We had no issues at all. Keurig side is just as awesome. Highly recommend!

We bought the Duo a little over a year ago. Descaled step by step as they directed. How full the cup gets is Russian Roulette. Sometimes a 12 oz setting gives us 1/2 cup and other times it overflows. A 10 oz setting gives us a perfect 12 oz cup and other times 1/2 tob3/4 cup. Teaching Keurig was not easy, but we persisted. After a half hour+ call going thru a lengthy check, we were basically brushed off with the comment that we were over warranty and it was our problem. Very dissapointing. Guess we will have to look for a replacement from a company that will stand behind their product.

This coffee maker is a huge disappointment. I purchased it for it's size, because it is less than 13" tall and fits perfectly in the space we have for it in our kitchen. That's the end of the good things I have to say about it. After about a month, the brewer started to slow down. So I descaled it. This caused the brewer to stop pumping water. Keurig was good to work with to get a warranty replacement. However, the warranty replacement has done the same thing. I descaled it and now it is not working. It will not even pump any water through it. I do not recommend this to anyone.

Just bought the Keurig Duo S Model to replace the original Gen 1 (that has been amazing over the last 10 years). We were at Sams Club and saw this model on Instant Savings. We opened the box this morning only to discover the model unit DOES NOT include the filter, and no where on the outside packaging does it say FILTER NOT INCLUDED, disappointing. As a consumer I would rather have all the parts included verses the complimentary coffee that was included. The water filter in our opinion is a key operating part to protect the pump inside the unit. One reason for purchasing this was for the cafe' option. In addition the location of the water resevior is in the back not on the side. Therefore depending on the space you have to place the coffee maker, the location of the water resevior maybe an issue. After reading some negative reviews, I guess time will tell if this unit will stand the test of time as our prior unit Gen 1. As far as recommending this product, WARNING All parts are not included. As far as longevity worth the money, as mention only time will tell. I hope Keurig will take note of consumers when purchasing would greatly apprecaite for the money being spent, to include all key operating components that is needed for the the coffee maker to work effectively.