Bought this a Christmas gift for my mom, she loves the versatility of either a full pot of coffee or a single cup. Plus brewing a pot of coffee is very fast and hot!

This will be my second return in about 2 months. The first machine leaked all down beside my electric stove and I traded it for the same one at Sam's only to get one that 6 out of 10 kcups of all different types explode inside maker. Kcups are too expensive to never know if it'll explode or not.

I have returned two. The first had a cracked water reservoir. The second, also having a tolerable water reservoir crack, required descaling after only two K-cup brews. Nothing I could do would descale it and make it brew coffee - either from K-cup or drip. I had a day old coffee maker whose lifetime productivity was 2 cups of K-pod coffee.

Unboxed this and set it up according to the instructions. When powered on, the device constantly pumps unheated water through the k-cup system until the tank is empty or the unit is turned off again, even when it's not supposed to be brewing. Searching online indicates that this defect is rather common with Keurig machines. Will be returning and refunding.

I bought this Keurig KDuo the first week of September and the carafe leaked within two weeks. I called Keurig and they sent me a replacement carafe on 9/26/22. This replacement carafe leaked within a few weeks also. I called Keurig again and the customer service rep insisted that I needed a new brewer. I tried to explain that the brewer was fine and it was the carafe that was leaking. He wouldn't hear it and when I asked for a manager he hung up on me. I sent an email complaint and I received an email saying that they were sorry and were sending me a replacement carafe which I received 11/6. I just got off the phone with Keurig (11/21) because this second replacement carafe is now leaking. I tried to tell customer service that I didn't need another replacement carafe and asked for a manager and was hung up on again. I called back and they are sending another replacement carafe. I have very little faith in the new carafe or Keurig.

My husband bought this for me and within a month it stopped working properly. If you set it for 12 cups, you might get 8. I've tried everything from descaling to attempting to see if the water is getting caught somewhere. I wish we had known sooner! This is garbage and I'm completely disappointed in Kuerig for putting out such a defective product.

Have had Keurigs in the past. We were early adapters. But, this one really disappointed me because I got it for Christmas 2021 (so basically a year ago) and today it just died. The motor sounds like it's just dying when I was brewing my morning cup even though electricity is still powering the machine. Guess I will have to find a new one.

Initially we were delighted with this machine as we bought it for us last Christmas. The other day the Descale light came on and I proceeded to clean it as I have twice before. This time the coffee pot side wouldn't push more than 1/2 cup of the vinegar/water solution. I must have spent the next 5 hours trying every variation as well as looking for solutions on line. Apparently, this happens often as there were many comments sharing what I was experiencing. When I tried calling their service department the next day at 10 AM, although they advertise as being available 7 days a week. They were closed. On a Friday. The tech support was no help. The warranty is for one year but I feared I would have to ship it back to them at my cost ($15-$30). Not comfortable with that. Looks like we bought a bad unit and won't be buying another Keurig coffee maker next time.

I loved this coffee maker at first. Then we noticed the carafe leaks and pours almost a whole cup of coffee on the counter, I dealt with the clean up because I liked the machine. Now, I have had this product for only 11 months, the hot plate has stopped working and the coffee is lukewarm within 15 minutes of brewing, it's garbage. Don't waste your money.

Every time you pour a cup of coffee from the carafe, the coffee drips all over the countertop. This is caused by the small ridge in the spout of the carafe. Take sandpaper with a 220-grit paper and gently sand away the parting line. Alternatively, You can also use a fingernail file.