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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 141-150 of 499 reviews
Nov 28, 2022
Sitting High and Dry
1 out of 5 stars review

Problem? Keurig will leave you hanging

We bought the Duo a little over a year ago. Descaled step by step as they directed. How full the cup gets is Russian Roulette. Sometimes a 12 oz setting gives us 1/2 cup and other times it overflows. A 10 oz setting gives us a perfect 12 oz cup and other times 1/2 tob3/4 cup. Teaching Keurig was not easy, but we persisted. After a half hour+ call going thru a lengthy check, we were basically brushed off with the comment that we were over warranty and it was our problem. Very dissapointing. Guess we will have to look for a replacement from a company that will stand behind their product.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Thank you for your review and feedback. We are very sorry to hear that you are disappointed with your K-Duo coffee maker, and your experience with Keurig Consumer Care. We are confident in our quality and stand behind all of our products and we pride ourselves on providing excellent customer service. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to look into this further.

May 10, 2023
Ew
4 out of 5 stars review

SAND DOWN THE PLASTIC POUR SPOUT

Every time you pour a cup of coffee from the carafe, the coffee drips all over the countertop. This is caused by the small ridge in the spout of the carafe. Take sandpaper with a 220-grit paper and gently sand away the parting line. Alternatively, You can also use a fingernail file.

Helpful?3TKWLG4QFV8213757864922
Jun 7, 2022
Grandma
3 out of 5 stars review

Verified Purchase

Only a 2 hour heat retention I need longer

Nice to have only one pot that does both Works well but I will have to return due to the 2 hour keep warm I need a longer time kept warm In winter I need more hours of hot coffee. In the summer I make the coffee at 3am for me but I have to remake a pot for my husband as he does not wake up till 6am I really wish it could stay warm longer.

Helpful?3TKWLG4QFV8213757864922
Dec 31, 2023
Michigan
4 out of 5 stars review

Verified Purchase

Great Machine

Love this machine however the carafe that comes with it is horrible. The carafe leaks horrible!

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

That isn't the experience we want you to have. Our Consumer Care team would love to help. Please give them a call at 866-901-2739.

Jan 28, 2023
Rebecca
5 out of 5 stars review

Verified Purchase

Great Product

This product is a win to satisfy all the members of the household.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We're delighted to hear that you all are loving the K-Duo coffee maker. Thank you for having us a part of your family. Happy brewing!

Feb 21, 2022
Larry
5 out of 5 stars review

Verified Purchase

keurig duo

Really enjoy being able to get 1 cup or up to 12 cups

Helpful?3TKWLG4QFV8213757864922
Oct 11, 2021
Poole
4 out of 5 stars review

Verified Purchase

So close to perfect

I love it! Would have given it 5 stars but I think the coffee should be a little bit hotter

Helpful?3TKWLG4QFV8213757864922
Jan 27, 2023
CAB
5 out of 5 stars review

Verified Purchase

Should have bought a Kurdish a long time ago

Great investment. Instant coffee anytime

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

Thank you for your review. We are glad you are loving your K-Duo coffee maker!

Jan 4, 2024
Gidget
1 out of 5 stars review

Verified Purchase

Sorry we got it

The carafe leaks coffee everywhere when pouring

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

This is not what we hope to hear! We will be happy to assist you, simply reach out to our Consumer Care team at 866-901-2739 to get started.

Mar 3, 2024
Kimberly
1 out of 5 stars review

Verified Purchase

Don't buy.

Spill's coffee when you pour it.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

This is definitely not what we like to hear Kimberly. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!