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Customer reviews for Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir for
Keurig K-Duo Single Serve and Carafe Coffee Maker With Removable Reservoir
4.4 out of 5 stars
stars
1,261 ratings499 reviews
  1. 5 stars72% (910)
  2. 4 stars12% (156)
  3. 3 stars5% (63)
  4. 2 stars3% (42)
  5. 1 star7% (90)

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Showing 141-150 of 499 reviews
Aug 28, 2023
ghartz70
1 out of 5 stars review

The K-Duo will disappoint you.

This coffee maker is a huge disappointment. I purchased it for it's size, because it is less than 13" tall and fits perfectly in the space we have for it in our kitchen. That's the end of the good things I have to say about it. After about a month, the brewer started to slow down. So I descaled it. This caused the brewer to stop pumping water. Keurig was good to work with to get a warranty replacement. However, the warranty replacement has done the same thing. I descaled it and now it is not working. It will not even pump any water through it. I do not recommend this to anyone.

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Sep 19, 2021
nkc71
1 out of 5 stars review

Brand New No filter included

Just bought the Keurig Duo S Model to replace the original Gen 1 (that has been amazing over the last 10 years). We were at Sams Club and saw this model on Instant Savings. We opened the box this morning only to discover the model unit DOES NOT include the filter, and no where on the outside packaging does it say FILTER NOT INCLUDED, disappointing. As a consumer I would rather have all the parts included verses the complimentary coffee that was included. The water filter in our opinion is a key operating part to protect the pump inside the unit. One reason for purchasing this was for the cafe' option. In addition the location of the water resevior is in the back not on the side. Therefore depending on the space you have to place the coffee maker, the location of the water resevior maybe an issue. After reading some negative reviews, I guess time will tell if this unit will stand the test of time as our prior unit Gen 1. As far as recommending this product, WARNING All parts are not included. As far as longevity worth the money, as mention only time will tell. I hope Keurig will take note of consumers when purchasing would greatly apprecaite for the money being spent, to include all key operating components that is needed for the the coffee maker to work effectively.

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Dec 10, 2022
Poss Abilities
1 out of 5 stars review

Don't Waste Your Money!!

We have had 2 of these in less than a year. The burner died on the first one within 3 months. The second one quit making the correct amount of coffee in 3 months. Even after descaling unit, still only get 6 cups instead of 12 cups. The Carafe in general is HORRABLE!! Awful design. Leaks like crazy!!! We went back to the Bunn coffee maker.! Too bad I can't leave a negative star review!

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Jun 7, 2023
moe
1 out of 5 stars review

Verified Purchase

its not good at all and im gonna send it back

its very bad and its too slow

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

We value your time and would like to look into the concerns with your K-Duo coffee maker further Moe. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Dec 4, 2023
D Johnson
5 out of 5 stars review

Verified Purchase

no

makes a good cup of coffee

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Feb 7, 2022
Rev moss
5 out of 5 stars review

Verified Purchase

Coffee Brewer

Coffee machine works great

Helpful?3TKWLG4QFV8213757864922
Jan 28, 2023
Rebecca
5 out of 5 stars review

Verified Purchase

Great Product

This product is a win to satisfy all the members of the household.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We're delighted to hear that you all are loving the K-Duo coffee maker. Thank you for having us a part of your family. Happy brewing!

Jan 4, 2023
MBar
5 out of 5 stars review

Verified Purchase

Keurig Coffee Machine

Great coffee maker, whether your making a pot or an individual cup.

Helpful?3TKWLG4QFV8213757864922
reply from Supplier Response

We’re so glad to hear that you’re enjoying your new K-Duo coffee maker! Thank you for sharing the love! Happy brewing!

Jan 4, 2024
Gidget
1 out of 5 stars review

Verified Purchase

Sorry we got it

The carafe leaks coffee everywhere when pouring

Helpful?3TKWLG4QFV8213757864922
reply from Keurig Care

This is not what we hope to hear! We will be happy to assist you, simply reach out to our Consumer Care team at 866-901-2739 to get started.

Mar 10, 2022
Leaky craftWashington PA
2 out of 5 stars review

Verified Purchase

Coffee maker works great the craft trips when you

Coffee maker works great the craft trips when you pour coffee from it

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