I bought this robot at the beginning of the season, and yes, it goes to the deep end almost immediately and cannot climb back up the incline. I'm okay with that since it is the deep end that I have difficulty vacuuming. I sent an email to the company and they sent me a new filter that same day. I love the customer service and prompt response to my request.

The cordless robotic pool cleaner is lightweight when it is empty thus easy to carry around if in need. It literally no need to assemble. I just plugged in get it fully charged, and let it go to the pool to do it’s work. It runs pretty fast on the flat bottom and stops when approaching the wall. It can hardly climb the wall but works great on the floor.

DO NOT BUY! Waste of money Barely lasted one summer!

Very impressed! Customer service fantastic.

Has a soft touch. But, I expected it to go up and down. I don't think it's going to keep me satisfied. If you want sucked get a better robot.

Not sure. I’ve tried to post review three times. Liked the Elf until we needed filters. Where on earth do we buy filters? They are so dirty that it will not clean and yes we washed them out each time. Only came with two filters but can’t find them

worked great while it worked... I've tried 3 of these over the summer and each one died after about a month of use.

Keeps flipping over in above ground pool. Save your money and buy something else.

Worked once then won’t charge- customer service line is disconnected- returning to the store.