I don’t usually write reviews but had to when I saw the negative ones. We have had this for about a month for our inground pool. We find that it works really good and have not needed to get the full vacuum out since we bought this. We run it daily and it picks up all the dirt and bugs and pine needles. Easy to clean, runs longer than the stated 3 hours. No complaints at all!

While charging the ELF08 tonight, the wheels and motor started running and would not shut off. This unit is only a couple of months old. There is not shut off switch. I removed every screw trying to get the wheels to stop turning. I did not get the housing open yet. The wheels finally stopped. Please let me know how to get support and a replacement for this unit. I had the unit vertical, horizontal, upside down, and on each side. The only thing I could do was put it upside down until the battery ran down.

I love this robot pool cleaner! I have used it daily for 2 months and have been impressed how well it does. We have a lot of sand, palm leaves and debris especially when it is windy. The robot does an excellent job at picking it up from the bottom of the pool. It has no issue going from the deep end to shallow end as other reviews noted (my slope may be more gradual than theirs and mine is an inground concrete pool - which could make a difference). It charges and runs well. It is easy to clean. I wish it had the ability to clean the walls and steps, but I was aware of that limitation when I purchased it. I definitely recommend this product.

We have had a pool for over 20 years, vacuumed 2-3 times a week by hand(1hr+ material clean up, backwash, etc.), from season open to close. We have a pressure pool cleaner with a mesh debris bag we have used in between vacuuming(3 hr cleaning time). Bought this hoping it would pick up the smaller debris that out current cleaner tends to miss, to reduce time spent vacuuming, and to reduce water wasted during backwashing. For reference our in ground pool is 40x20 with minimum depth at 3’ and max 10’. Pros: great job removing even small debris(1 inch curled worms), easy to clean out debris basket. Cons: the cleaner frequently caught on the drain covers in the deep end, did not climb incline from deep to shallow, did not climb walls or get on steps, when coming to the incline both directions would reverse back the way it came, had to redirect many times to keep it in the shallow defeating the purposes we had in mind to spend less time cleaning and more time enjoying. This pool cleaner did clean the pool very well but the hassle of redirecting it for 2 hours makes it not worth it. Tried to find troubleshooting tips online to correct the issue to no avail. Returning to the store.

I bought it on July 2022 and using it a few times today the robot stop working

It lasted about 10 cleanings, then it started turning on by itself when charging - and just died.

It didn't pick up debris and could barely climb out of a 6ft deep end

This pool cleaner does a great job, but one down fall is the unit has difficulty on climbing up the pool slope from shallow to deep.

Works okay but not the greatest. Is best feature is that it's totally cordless and tether free. Bad part is it will not climb an incline.

Stopped charging after only a couple of months. Can NOT contact the company at all about servicing the unit!