From the moment we tried it, the machine never came on. Tried calling the customer service in the manual and the number does not exist. Wast of $400

Horrible used 3 times and it just quit. Bought in Sept. 2022 end of season just started to use it. Will be returning it. The 1800 number on the box for service info is out of order. The website is unavailable. Waste of $350...

This robot works great in my above ground pool only problem is cant find anywhere to buy replacement filters. Only place I found was in China. Tried calling number in owners manual and not in service.

Piece of crap. Bought summer 2022 and now it doesn't charge or turn on. Even when it worked it would go to the deep end of the pool, get stuck and stay there. Terrible product, DO NOT BUY!!!

The Poolelf works very well. It's easy to operate, just charge it and drop it into the pool. When it stops, remove it using the retreaval hook. Flush out the filter Basket. Charge it and go again. This beats anything I've used in the past. I would buy it again.

I was so excited to purchase this for my Mom because it would be easy to charge battery and just throw in the pool. This cleaner doesn’t have enough power to go from deep to shallow end of pool. I thought it was a defect and wanted to contact customer service which the email and phone number was in the user manual. The phone number was not in service and my email was returned as undeliverable. I immediately returned it to Sam’s and got a refund.

Terrible product, SAM's sell crap from another company and then does nothing to helps its members. the Company that sells this is either out of business or doesnt care about its customers either. I call and the system hangs up on you. sent emails and no response. this product died after 8 months of use and about 2 times a month. do the math. Don't buy anything from Sam's or This CO if I knew who they were would add that but nothing on any of the literature.

This product is crap. When you put it in the water it want move. This robit has been used about 4 times. The number and email on the box is not any good. You call Sam's and they are not any help they said that they discontinued it and can't help me. This was wasted money.

Waited to use it a few months before giving review to see how it would last. Well, it didn’t last but 2-3 months. Worked pretty decent when it did work. Would pick up debris and even the small stuff with the attachment, but then one day, while it was charging, it just turned on and couldn’t be shut off. I threw it in pool to let it eun down but it wouldn’t even move, so tried that twice and will now toss it.

This is a decent pool cleaner for the price. Since it is cordless, I don’t need to worry about the tangling power cord. After charging, it can last for around 4 hours which is above my expectation. It picks up small debris and leaves with no issue. So far I love this cleaner. I’ll see how long it will last.