The robot is excellent, but I don’t know where to purchase the filter. I have searched the internet and called the customer service number in the manual and it is not working

This has done a great job on our pool which was just opened for the year. The fact that it is completely cordless is a huge benefit. I've used other "automatic" pool cleaners but they never achieved full coverage of the pool like this has and always seemed to get caught up or tangled on something. I also like the that dirt and debris are collected in this rather than going into the filter as when using the traditional pool vacuum. This is a great option when the water is still a little chilly.

Probably would have given a higher rating but it can't navigate my pool with a shallow and deep end. I think it would work great on an even flat surface. Suction and filter worked very well. It just wasn't a fit for my pool. Loved that it was cordless.

The robot does a decent job sucking up debris. Not great, but better than having to do it manually. It can’t get out of the corners of our pool. We bought one and had the problem so we exchanged it for another. The second one couldn’t get out of the corners either.

This was a handy little device and was priced affordable enough, but unfortunately it lacked enough traction to go over the incline in our inground pool. It would get stuck and never could do by the complete job. I would say it did only about 25% maybe. Where it could travel, it did a great job picking up the wet leaves from the bottom of the pool. We just needed it to cover the entire bottom of our pool.

Had to replace several times

The unit performed great but after one use it stopped charging. I had to return it.

product sucks, lasted only 4 months. Customer service department phone is not in service so any warranty on the product is not available. Back plastic wheels do not rotate so they get worn out . This products is a complete waste of money. DO NOT BUY. Spend $100.00 more and by a AIPER cleaner.

I bought this 6/25/23 have spent 3 days trying to get this thing to work . Charged it , let it sit vertically put it in pool didn’t work- locked up ( I didn’t put it vertical enough ) Recharge/unlock it, let it sit vertical, put it in pool, still not moving. It’s going back today. 06/28/23 This thing is a pain in the blink, I will get one that is not automated that comes with a on and off switch. As for the quality of parts,

Just bought one from Sam's Club. Worked first time I put it in the water. Worked very well. Got it out of the water, cleaned it up/out, let it dry then plugged in to recharge. Blue lights flashing to indicate charging. After about 5 hours I got solid blue lights to indicate fully charged. Manual says to wait 2 hours after fully charged (doesn't say why) before using again. Manual says to tip cleaner 30 degrees to show status. Solid blue lights "will turn off after 5 seconds and the robotic cleaner will enter 'standby' status if it is not moved again." I replaced the strainer basket and filter, lowered into the pool and............................NOTHING. I have had the robotic cleaner for 6 days and have tried recharging each day (5-ish hours charging plus a 2 hour wait time) and it has only started running in the water automatically 3 times. For me it cleans well when it works. Let me repeat, when it works. The Customer Service phone number 1-887-883-8834 is out of service. There is a phone number on the box for the company, but the phone number, like the company, is in CHINA. Now I see why it was on sale. Should change the name from PoolElf Pool Cleaner to PoorElf Pool Cleaner.