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Customer reviews for Samsung 4.1 cu. ft. Top Load Washer for
Samsung 4.1 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
145 ratings139 reviews
  1. 5 stars70% (102)
  2. 4 stars10% (14)
  3. 3 stars3% (4)
  4. 2 stars6% (8)
  5. 1 star12% (17)

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Showing 81-90 of 139 reviews
Apr 23, 2021
Reviewer name: Curtismyhero
5 out of 5 stars
5 out of 5 stars review

Samsung took the hassle out of washing!

[This review was collected as part of a promotion.] Coming from a washer/dryer set that I have had since my early 20s, I truly cannot state how much this washer/dryer combo has changed my washing experience. I am finally able to wash more than 4 wash towels at a single time, and I can finally leave my dryer in confidence knowing that the dryer will not stop until the clothes are fully dry! Even though my wife and I share lots of things in our marriage, our approach to doing laundry could not be more different. This washer however takes care of all of that with it’s multiple preset washing cycles, really helping take some of the guesswork out of washing. Additionally, the large capacity means that we have not only reduced our washing loads as a whole as more clothes can properly clean in a larger set, but we can know properly wash our bedding! This is double checked by the extra high water level feature that Samsung has included. This means that when we wash a larger load we can ensure that the clothes are properly soaked and washed, but for smaller loads we are not being wasteful by filling the whole barrel when it isn’t called for. And lastly, I have to say that with the vibration reduction tech that Samsung has included, I can now wash a load of clothes during my wife’s shows without getting a death glare. It handles clothes wonderfully and is as quiet as one could hope for!

Review from The Insiders
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Nov 29, 2021
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Must be tall

[This review was collected as part of a promotion.] I would only recommend this to tall people, or anyone over 5'5 so they could easily reach into and grab all the wet clothes after the load. This seemed like a nice washer. I liked that it had an agitator- but this washer is VERY deep and was impossible for everyone to use-I did like the simplicity of the available load options and the automatic fabric softener dispenser. This agitator washer is better than no agitator for heavy duty and dirty clothes loads. I did like the chime that indicated end of load.

Review from The Insiders
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reply from samsungcare

Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. Thank you for being a Samsung customer. ^Pat

Jan 22, 2022
Reviewer name: TLCC
5 out of 5 stars
5 out of 5 stars review

It works off of sensors

it washes and spins according to the sensors. i make sure all my clothes are in the washer evenly, nothing balled up. clothes are very clean and it spins very dry. i use cold to wash everything…please note, samsung’s cold water adds hot water. but it works for me. i read the instructions and follow them and i have no issues. you have to put your detergent in first, i use liquid and i pour it into the machine and put the clothes on top. very big and deep tub. this is a very good purchase.

Review from Samsung US
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Nov 6, 2024
Reviewer name: Aza 3 letters idiot
1 out of 5 stars
1 out of 5 stars review

Self clean

Its a piece of junk The washet doesnt allow hot water washing, only luke warm. It doesnt drain all the wash water out b4 rinsing Lid lock is so u dont notice that water fill is not like normal. Water doesnt cover clothes. When washing comforters, the comforters have dry spots. Clothes smell worse after washing. Give it minus 10 stars

Review from Samsung US
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reply from Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link to the user manual; kindly go to pages 31-33 for a guide on cycles on your washer. User manual. https://downloadcenter.samsung.com/content/UM/202407/20240725162624384/DC68-03850F-05_IB_WA3000A_EN.pdf Here is a link for troubleshooting steps for your washer that doesn't clean clothes, kindly click the embedded words. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147653258) to help our team pull up your information when you message us. Thank you. -Ricardo

Jun 29, 2021
Reviewer name: Marty
4 out of 5 stars
4 out of 5 stars review

Nice Machine Does the job

[This review was collected as part of a promotion.] I do like the machine non agitator. Do not lock the lock lid, but most likely due to some safety regulation. Does take longer to wash and average on the work clothes. Used to be nice to add stuff and chemicals as needed

Review from Samsung US
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May 4, 2021
Reviewer name: Sarahjp07
4 out of 5 stars
4 out of 5 stars review

Works Great But Music a Bummer

[This review was collected as part of a promotion.] Overall I am very pleased with the washing machine, but I deducted one star because I wish there was a way to turn off the long song that plays at the end of the cycle. This is a normal function on most machines, but this one doesn't allow for turning it off. I also wish there was a countdown of cycle length. I am very pleased though with the effectiveness and would recommend.

Review from The Insiders
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May 17, 2021
Reviewer name: Sophiepants2
4 out of 5 stars
4 out of 5 stars review

Large Tub, no Softener dispenser

[This review was collected as part of a promotion.] I was not sure what to expect and like some features but feel some key features are missing. First the size of the wash tub is impressive, I can fit two loads of laundry and large blankets in one wash cycle. The machine is not loud and seems to really keep clothes on balance. The knobs are easy understand each cycle and what settings you need. The clothes really seem clean, I mostly use the extra high water and heavy duty wash cycle for normal loads. I like the extra water to help the clothes feel clean. I also like the music tone at the end of the cycle that the washer plays. The most disappointing feature for me is not having a fabric softener dispenser and no way to add softener without baby sitting the cycle. I end up having to do an extra rinse and spin cycle at the end of every single wash. Also the time it takes for each cycle is double the amount of time my old washer took. To be honest I would not have purchased this washer if I had known that it didn't have a fabric softener dispenser. I used to throw a fabric softener ball in the wash at the start and it would do all the work for me, but that is not an option with this washer it just sits inside the ball and leaks all over the clothes at the end of the wash. I would highly recommend they add some sort of dispenser for future. In my photos are my old set and my new set. It looks so much better with the new set!

Review from The Insiders
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Nov 29, 2021
Reviewer name: IzelCam
5 out of 5 stars
5 out of 5 stars review

Easy Clean

[This review was collected as part of a promotion.] I have a large family and my last two children are dirt lovers. This washer is quite and love the melody it plays when to let you know then wash is finish. The barrel wholes a large load and washes clean. The self clean is amazing, because it lets you know when it need to be self cleaned.

Review from The Insiders
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May 11, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Classic with a twist

[This review was collected as part of a promotion.] My Samsung washer looks very classic . The features are what gives this washer the amazing stars. From the huge barrel where I can fit double the amount I could fit into my older model. To the different cycles of normal to quick wash and heavy. It will do the right job for any type of stains and odors. My favorite feature as a parent of a toddler is the child lock. This allows me to have peace of mind that my toddler will not try to put extra stuff in like his markers :/ The soft close lid will not startle anyone off their seats . And the twist (pun intended) is the super quite agitator. Even from close range is very gentle but effective. It swishes like a river flowing through mountains (visualize that). Bonus: the super cute melody when the cycle is over makes me wanna hug my washer.

Review from The Insiders
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May 16, 2021
Reviewer name: HuskerTech
2 out of 5 stars
2 out of 5 stars review

Dumb Smart Machine

this washer has an end of cycle alarm that cannot be silenced, not good for sleeping family members. it spends way too much time trying to figure out what to do with the laundry rather than washing it. maybe 15% of the time it just sits there trying to analyze the wash. when i want hot water to wash and disinfect clothes for work i don’t need the washer to tell me that i should be using warm water. as others have observed, if you want hot water you have to turn off the cold water supply. unlike traditional agitators that twist back and forth to break down soil, the active agitator moves with the wash basket making it essentially useless. there is little if any traditional washer agitation. if you are washing lightly soiled or delicate clothes this washer will be perfect for you.

Review from Samsung US
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reply from Samsung Care

This detailed review is the best way to gauge how our customers feel about our washers' features. We appreciate you being an important part of Samsung and would like to apologize for the frustration this has caused you. I realize some of these features can be an inconvenience for some. We have changed newer models with ways to turn off the sound for the washer. We are working on ways to improve the temperature change of the washer and the agitator. If the temperature is still not filling up with hot water, try taking a look at these troubleshooting steps in the link below. ^Pat https://www.youtube.com/watch?v=VqeR264Z4Mc