Customer reviews for Samsung 4.1 cu. ft. Top Load Washer

Customer reviews for Samsung 4.1 cu. ft. Top Load Washer for

Samsung 4.1 cu. ft. Top Load Washer

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4.5 out of 5 stars

stars69 ratings63 reviews

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Showing 1-10 of 63 reviews

Mar 25, 2026

Mills12

5 out of 5 stars review

Self clean

[This review was collected as part of a promotion.] I am enjoying the self cleaning cycle. It is really helpful.

Review from Samsung US

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Mar 25, 2026

Jbeck

5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Great product. Extremely quiet. Cleans great! Don't shake at all.

Review from Samsung US

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Oct 6, 2025

Raman

5 out of 5 stars review

Efficient and spacious washer

[This review was collected as part of a promotion.] This washer is great as it has a spacious tub. It has all the modern features but would have apprecited if I could add water softener too. Overall, impressed with its design and performance.

Review from Samsung US

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Sep 22, 2021

Cheri

5 out of 5 stars review

Verified Purchase

excellent service

great service

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reply from Supplier Response

Hello Cheri! Thank you for your positive feedback and choosing Samsung. ^Nic

May 20, 2021

Vennwill4

5 out of 5 stars review

Laundry day

[This review was collected as part of a promotion.] Usually do laundry at least threee times a week and I Love the Samsung washer,perfectly washes my clothes the first time through, has super big drum so clothes move freely without tangling like my previous washer, 8 preset washing cycles or 5 temperature settings, the lid closes so softly it too is quiet, and has anti vibration that keeps it quiet no out of balance issue I’ve had in the past so I could focus on other tasks while it ran in background, very sleek clean design. So happy With my Samsung washer, highly recommend

Review from The Insiders

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Apr 22, 2021

Anp84

5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] This is a great washer I absolutely love it! It is very user friendly and has a lot of great features. I love that is has a large tub so I can wash more clothes at one time. It does a great job at cleaning heavily soiled clothes. My favorite features are the child lock, alarm when finished, and the self cleaning. The child lock is separate from the lid lock it has to be activated and alarms you when the washer is being messed with while activated. When your clothes are finished it plays a nice little tune to let you know the cycle is complete. After 20 loads of laundry it notifies you that the washer needs to be cleaned and you can run a cycle in the self cleaning mode!

Review from The Insiders

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Mar 13, 2026

Adonis

3 out of 5 stars review

Dirty

Washer washes great but I’ve noticed that it flushes dirt residue/film out after loads. When a self wash cycle is ran it flows out all the debris into the washer drum.

Review from Samsung US

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reply from Samsung

Hello Adonis, We acknowledge the time you took to share your review of your Samsung washer, and we value the details you provided about its cycle behavior and tub maintenance. Residue or film appearing in the drum especially during or after a Self-Clean cycle can occur when built-up detergent, soil, or additives inside the washer loosen and flush out. Running additional Self Clean cycles back-to-back helps clear remaining buildup, and keeping the interior dry between washes can reduce residue. You can explore the full guide here: How to clean your Samsung washer https://www.samsung.com/us/support/answer/ANS10003197/ Please keep this reference number for your records: 1152250695. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

May 7, 2026

Geee

1 out of 5 stars review

Horrible washer always unbalanced

This washer is horrible. Always unbalances during washes and shakes really bad. You constantly have to arrange your clothes to get it to balance and wash properly . Samsung is not a good brand for appliances.

Review from Samsung US

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reply from Samsung

Hello Geee, Your feedback shows how important consistent performance and dependability are when using a washer for everyday laundry needs. Washers are designed to stabilize loads automatically, and when shaking or imbalance occurs, it’s often tied to how the unit is set up or how loads are distributed during cycles. Making sure the washer is level and that items are evenly placed inside the drum can help improve overall stability. This guide offers helpful steps to reduce shaking and improve stability during operation. https://www.samsung.com/us/support/troubleshoot/TSG10007111/ If the behavior continues after reviewing the guidance above, we can help take a closer look at the full details of your refrigerator and discuss available options moving forward. Please keep this reference number for your records: 1152489018. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care

Sep 3, 2025

Bailey

1 out of 5 stars review

Don't buy!

terrible! Have had less than 3 years and it doesn't spin out. Piece of junk.

Review from Samsung US

Helpful?

reply from SEA Care

Bailey, we understand the significance of a working washer in your home. Let's take care of this. Please refer to the link below to rectify your washer's concerns. For additional tips, click the hyperlinks and watch the instructional video (if available). Samsung washing machine does not spin at all (See steps B, C, and D): https://www.samsung.com/us/support/troubleshoot/TSG10003486/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150607112, to help our team locate your information when you message us. Have a great day. -John

May 18, 2024

Cpull

1 out of 5 stars review

Great until it isn't

I loved this washer for the first few years. Now, every load no matter how big or small will repeat the rinse over and over for HOURS because of the washer being off balance. Nothing you do will stop it

Helpful?

reply from Samsung

Greetings!It's especially disheartening when a once-reliable appliance starts causing such issues after years of trouble-free operation. We are here to help you. I have shared a Samsung link below that will help with your experience with the washer. The link shared has 5 major steps, each with numbered instructions to help you along the way. You may skip step number 3 as it applies to a front-load washing machine. The link also has an embedded video that we recommend watching until 01:22. There are hyperlinks too like " laundry load size" that you may click for additional help. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147188272 to help our team pull up your information.Leo