Customer reviews for Samsung 4.1 cu. ft. Top Load Washer forMember photos
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My AWESOME Samsung Model wa40a3005aw-a4
i love, love, love my samsung washing machine model wa40a3005aw/a4 i sought out a machine that had all water level choices. this machine is by far the best machine i have ever had and i can make my own water level choice. i would absolutely recommend this machine as the only choice for a new purchase. it is a smarter, more predictable machine. it reminds me of the older, common sense, reliable machines when i was young, that were work horses... they just kept going and going and going!! i'm so excited to have a machine that performs like a work horse. read through the manual to find out all your choices and everything you want to know about the machine. i named it sung (victorious) and my husband or the dogs, let me know when they hear sung sing at the end of every load...
Was great until it broke.
i was really excited to get this washing machine. i had never owned one, i just had one at apartments i rented. i read reviews and was so happy to have a samsung washer. it worked great for two weeks until it started shaking and vibrating every time i would do laundry. sometimes it would just do a spin cycle then refill over and over. other times, the drum would hammer the sides like it was off balance. a tech came out and found that the pcb went bad. the washer is fixed, but i'm really disappointed with the quality and scared that i'm stuck with something that will break down again. also, they might have fixed the circuit board, but i'm still stuck with all the outward dents in the unit from the drum hammering the sides.
I would be thinking the same thing if I noticed my washer shaking so much. We appreciate you bringing this to our attention. I'm happy the washer is fixed. If you noticed anything at all. We will be there to help if you need us. Just use the information below to start. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143244658
Meh
broke already within the year warranty. heard a breaking noise like the gear and metal hit the floor. if you own it, might just want to set preset mode to standard only.
I know this must be frustrating to deal with. This sounds like something our engineers would need to take a look at. Please contact us by using the following links below. Thank you for your understanding. ^Pat Contact Us- 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143844099
Dirty
Washer washes great but I've noticed that it flushes dirt residue/film out after loads. When a self wash cycle is ran it flows out all the debris into the washer drum.
Hello Adonis, We acknowledge the time you took to share your review of your Samsung washer, and we value the details you provided about its cycle behavior and tub maintenance. Residue or film appearing in the drum especially during or after a Self-Clean cycle can occur when built-up detergent, soil, or additives inside the washer loosen and flush out. Running additional Self Clean cycles back-to-back helps clear remaining buildup, and keeping the interior dry between washes can reduce residue. You can explore the full guide here: How to clean your Samsung washer https://www.samsung.com/us/support/answer/ANS10003197/ Please keep this reference number for your records: 1152250695. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care
one month
in one month this washer doesnt agitate on any of the controls listed on the right side of the control panel this includes quick wash , delicates, rinse and spin and self clean i got a half washing machine thanks samsung for this can i get my money back for a half a washer
I would be upset too if I wasn't able to use my washing machine fully. Thank you for alerting us to this concern. We maybe able to resolve this with some troubleshooting. If not, we can look into other resolutions for you. Please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143983848
Self clean
[This review was collected as part of a promotion.] I am enjoying the self cleaning cycle. It is really helpful.
End of cycle tune will drive you insane
I am in shock that you can't turn the annoying end of cycle tune off. It's needlessly long and irritating. You can't wash clothes at night because the end of the cycle will wake everyone up.
Hi Sam, We want to let you know that we hear your concern and see your point about the alarm of the Samsung washer. One advantage of our washer's alarm at the end of the cycle is that it keeps us from forgetting that the laundry is finished, especially when we have a lot of household chores to complete. Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-72 67-864. ^Rainly
god awful
i hate this washer and dryer, dryer stops in the middle of drying so i wake up to sour clothes, the door lock on the washer takes ten years to unlock, they both suck so bad i hate them
Hello, We understand how you feel, dealing with a dryer that stopped spinning and a washer door that takes a long time to unlock. Let us help. Below is a link to troubleshooting the dryer that does not spin. It also includes other resources when the dryer has error codes or blinking lights, and a video you may watch from start to finish. Samsung dryer turns on but does not start or spin: https://www.samsung.com/us/support/troubleshooting/TSG01001987/ For further assistance with the washer door, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149094099) to help our team pull up your information when you message us. Thank you. -Angelica
Crap machine
This worked for exactly one year and not even a month yet I went to wash my blankets last night for the first time and it would stop mid cycle and beep four times I was a Samsung fan but over time every time we buy appliances from this crap company of a company something goes wrong.
Hello, We understand the dismay of dealing with a washer that stops mid-cycle. Let us help. Here is a link to troubleshooting a washer that stops. The link includes another resource to check if the washer displays an error code. Washing machine stops unexpectedly: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-stops-unexpectedly You may also check page 45 of the user manual for other recommended actions when the washer stops. https://downloadcenter.samsung.com/content/UM/202504/20250408100621712/DC68-03850F-05_IB_WA3000A_EN_CFR_MES_250408_1.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150366696 to help our team pull up your information when you message us. Thank you. -Angelica
Not good
From day one we had issues with this washer. And the tech guy never fixes this issue. We had it for three years. All the light will blink and our load will lock right before the water drains. Tech guy they have come out he YouTube's the problem and has yet actually fix it. Has already replace several things and still does Thai.
We truly care for your washing convenience. Allow us to look into this, Ryan. To get the diagnosis of the blinking light, we recommend browsing the link below for further options. Blinking lights appear on the washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#blinking-lights-appear-on-the-washing-machine Kindly go ahead and visit this guide to help you when the washer locks and which steps to take. Please click the "Child Lock" hyperlink for further details. The Samsung washer door is locked. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146247319, to help our team pull up your information. Have a great day! ^Chrystel