Greetings! We care for your feelings about this Samsung washing machine model. Let us assist you with it. I have shared a Samsung link below that will provide the steps to take. You may skip steps that apply to a front-load washing machine. The link also has an embedded video which we recommend watching from the start until 01:23. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Once your washing machine is in operating condition, please visit the Samsung link shared below to help understand the operational sounds this model makes. The link also has an embedded video which we urge you to watch in full. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146650492 to help our team pull up your information. Leo

We truly care for your washing convenience. Allow us to look into this, Ryan. To get the diagnosis of the blinking light, we recommend browsing the link below for further options. Blinking lights appear on the washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#blinking-lights-appear-on-the-washing-machine Kindly go ahead and visit this guide to help you when the washer locks and which steps to take. Please click the "Child Lock" hyperlink for further details. The Samsung washer door is locked. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146247319, to help our team pull up your information. Have a great day! ^Chrystel

Greetings!It's especially disheartening when a once-reliable appliance starts causing such issues after years of trouble-free operation. We are here to help you. I have shared a Samsung link below that will help with your experience with the washer. The link shared has 5 major steps, each with numbered instructions to help you along the way. You may skip step number 3 as it applies to a front-load washing machine. The link also has an embedded video that we recommend watching until 01:22. There are hyperlinks too like " laundry load size" that you may click for additional help. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147188272 to help our team pull up your information.Leo

Hello there, Thank you for your review. Rest assured that we are working to improve our products and services with the help of your reviews. We would love the opportunity to speak with you about your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146871483) to help our team pull up your information when you message us. Thank you. -Kimberly

Good day, Sharing the washer's condition matters to us. Let's help you get the unit back on track. We would love to speak to you directly to get more information about your washer and have the unit inspected on our end. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146307259, to help our team pull up your information. Have a great day! ^Chrystel

Hi Sam, We want to let you know that we hear your concern and see your point about the alarm of the Samsung washer. One advantage of our washer's alarm at the end of the cycle is that it keeps us from forgetting that the laundry is finished, especially when we have a lot of household chores to complete. Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-72 67-864. ^Rainly

Hello there. Let us help you fix the noise in your washer. Below is a link to help you diagnose why you are getting a jet noise on your washer. Washer noise https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Correct detergent for your washer https://www.samsung.com/us/support/answer/ANS00031847/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145916704) to help our team pull up your information. Have a great day ^Camille