bought this on Dec 7 by Jan 15 it stopped working when calling De'Longhi customer service they tried telling me that Cafe Bustelo expresso is to fine ground even though it worked every day for almost 30 days ....seems like the water pump ...i returned to the store and will not purchase this

Well, I know we shouldn't Write a review till we use it. But I want to warn people of possible issues and what they told me. I am missing the ESE pods filter. So I called them and was told they don't do anything because they only handle it if it breaks down. I that's not right they are responsible for making sure products have everything in them. Finally, she said they would do a one-time courtesy for me. I still think that is not good customer service if they don't send you a missing part that is supposed to be in there. If I hadn't complained and just said okay I would have had to buy it. I hope it works for me. But I will not buy anything from them in the future online. Without checking the inside. So glad I got an extended warranty with someone else I hate to see how many hoops I would have to go through. Companies are getting bad at giving good service and will find loopholes so they don't cover it. Will write another review on how it works.

I received this recently as a gift and have been impressed with the quality of espresso it makes every time. Dont over think it. Use the included scoop and tamper and some quality coffee, fine ground Pike Place works well for me, and you're good to go. It makes rich espresso with a nice creama unlike other machines Ive tried. My favorite combo, also known as a redeye, a shot of espresso in my cup of coffee. Delicious! Buy this if you want a machine that makes excellent espresso. Nice job Sams and DeLonghi!

I have used only once so my experience with the machine could change later, but for now everything seems to be working fine. The only concern I have now is the speed. It seemed to take forever to get a cup of coffee. Nevertheless i’m willing to try more.

This machine did a great job until about a month in, then it stopped having enough pressure to push the water through the grounds (pump stopped working). But the reviews were so good, that I figured it was a fluke and traded it for a new one. After a month, that one died too.

The espresso is nice. The milk frother pump has unfortunately gone out after 1 week of use.

My first expresso coffee machine. Makes a great coffee, latte, and expresso. Simple to use!

Taking it back . As soon as the water started to heat it leaked out all over the counter.

This was a great buy and we are really enjoying our espresso machine.

Very well designed. Easy to use. I have purchased DeLonghi products previously and those products were very dependable!