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Customer reviews for Avalon A4 Bottom Loading Water Cooler Water Dispenser UL/Energy Star for
Avalon A4 Bottom Loading Water Cooler Water Dispenser UL/Energy Star
4.2 out of 5 stars
stars231 ratings104 reviews
  1. 5 stars65% (151)
  2. 4 stars14% (32)
  3. 3 stars5% (11)
  4. 2 stars3% (7)
  5. 1 star13% (30)
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Showing 91-100 of 104 reviews
Jan 29, 2025
Richard11281
3 out of 5 stars review

Would Keep Looking!

Well my honest take is that the low level sensor does not work, so you have no clue when the water bottle is empty. The door you open to put the bottle in tends to come off the hinges. The 5 Gallon bottle barely fits through the door to put a new one in. I have only had this a couple of weeks and these are the issues I have encountered so far.

Helpful?5LDYOBMQ734813715221243
May 20, 2021
Heather
1 out of 5 stars review

Verified Purchase

Dented

Came dented and did not work properly. Company did send new one lets see if that one works…

Helpful?5LDYOBMQ734813715221243
reply from Water Cooler Expert

Hi Heather! We are so glad that you contacted us so we could resolve this issue for you. We hope we have provided you with a great solution, and that the replacement cooler is exactly what you were hoping for. If you have any issues, please contact us at 1-800-256-0695 or email support@avalonh2o.com. We are here to help!

Mar 11, 2024
Stan80
1 out of 5 stars review

RIP OFF

I bought this 6 months ago. It works just fine HOWEVER, EVEN IF YOU BUY BOTTED WATER TO USE IIN IT YOU STILL HAVE TO SPEND $200 PER YEAR ON WTAER FILTERS. WHAT A RIP OFF!!!

Helpful?5LDYOBMQ734813715221243
Feb 6, 2025
john
1 out of 5 stars review

Chemical Taste

The water cooler has a horrible chemical taste. I have run about 30 gallons of water through the system and attempted to clean it multiple times, and the chemical taste is still there a year after purchasing it.

Helpful?5LDYOBMQ734813715221243
Jun 27, 2024
Alan
2 out of 5 stars review

Attractive and functional, but terrible taste

I purchased this water cooler in February 2024. Starting in June 2024, the water dispensed from the cooler had a rubber taste, as if there was synthetic material seeping into the water from somewhere in the holding tanks. The water I used for this dispenser was always PRIMO refill water from Walmart. I contacted Avalon's customer support and they told me that the dispenser needed to be cleaned. I purchased an Avalon water dispenser cleaning kit, followed their instructions, and then tried the water again. It still tasted terrible after the cleaning. This may have been a defect of this particular unit, but I was disappointed. Mechanically, the dispensing of the water worked fine and the hot/cold functions were good. The appearance of the dispenser is sleek. But the taste became unbearable, and I wondered if I was poisoning myself with whatever micro-particles were getting into the water from the inside of the dispenser, so I scheduled a return.

Helpful?5LDYOBMQ734813715221243
Aug 2, 2024
Kelly L
1 out of 5 stars review

Disappointed Repeatedly

Received the wrong model cooler twice before they canceled the order, telling me that they couldn't guarantee they could get me the one I ordered. Customer service was helpful but when your reputation is in the hands of a third party vendor its time to fire someone.

Helpful?5LDYOBMQ734813715221243
Jan 17, 2022
Linda
5 out of 5 stars review

Verified Purchase

Water is heaven

I love it

Helpful?5LDYOBMQ734813715221243
Oct 17, 2023
Vivi64
1 out of 5 stars review

Hot water option

Hot water doesn’t work. Very poor quality. Does not match description.

Helpful?5LDYOBMQ734813715221243
Sep 17, 2022
Alexis
5 out of 5 stars review

so happy

I am loving this water cooler. So easy to use, perfect for my family. I love that the buttons are on top so that my toddler can't reach.

Helpful?5LDYOBMQ734813715221243
Feb 18, 2025
Baba
1 out of 5 stars review

Being shippee as Damaged and Dented!

Please fix the issue of being delivered as badly damaged and dented! Save us the trouble and save you the cost as a company!

Helpful?5LDYOBMQ734813715221243