Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
DeLonghi PACAN370G1W 500 Sq. ft. Portable Air Conditioner
4.2 out of 5 stars
stars1,112 ratings677 reviews
  1. 5 stars63% (697)
  2. 4 stars17% (190)
  3. 3 stars6% (69)
  4. 2 stars4% (47)
  5. 1 star10% (109)
Write a review

Customer photos

  • +26 images
Sort by |
Showing 651-660 of 677 reviews
Oct 24, 2020
HomewardGramma
3 out of 5 stars review

Abandon hope all ye who hope to rebox it

I like the a/c, it's simple, it works well at dehumidifying and cooling (same thing just different buttons, tbh). Nice the remote is easy inset in the top. HOWEVER...knowing my limitations I filmed and /photographed how it came OUT of the box as it's a seasonal need, but those images have disappeared. Now, I can't get everything back in the dang box, and wrote to DeLonghi and they just sent a link to images of a plastic wrapped "dust cover" and an "accessories bag" both folded as small as possible - and neither lists the PCAN270 version here. Plus, one of 'em is out of stock, and both being on sale at less than $14 aren't returnable for refunds (say, f'r instance THEY AREN'T THE RIGHT SIZE). This would be less frustrating if DeLonghi would just send me the requested IMAGE of how it is packed at the factory, as I can get most of it together but the window slats are the mystery of the ages for me. And this mama-jama is heavy once placed in the box (love the a/c's wheels otherwise!) so I can't be goofing around trying to box it and THEN move it to its storage area. So I guess I find an old refrigerator box, some duct tape, and 2 junked skateboards... or next time return it piecemeal during the 90-day window, and just get a dang window unit.

Helpful?5EMKPKPC150P13689307429
Jul 22, 2020
Kat
1 out of 5 stars review

Totally disappointed

Trying 2 setup the exhaust hose was such a pain in the butt , wouldn't keep room cool , kept having issues .... gave up & returned it

Helpful?5EMKPKPC150P13689307429
Jun 4, 2020
April
1 out of 5 stars review

do not buy

Do not buy. The vent was cracked and the bottom was cracked right out of the box. It leaked water everywhere.

Helpful?5EMKPKPC150P13689307429
Apr 13, 2022
KAT
1 out of 5 stars review

WASTE OF $$$ UNIT PELLEGRINO

DIDNT WORK CORRECT BILL WAS HIGH &IM SITTING HERE WITH A PAPER WEIGHT & SERVICE I BOUGHT PLAN ITS GOING TO STORE IT SAYS NOT TO

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Katherine, we are very sorry to hear you received a non-functioning Portable Air Conditioner. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to assist you with your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jul 30, 2022
NAIMA
5 out of 5 stars review

I highly recommend it

This AC gets my entire downstairs cold during the heatwave. my daycare kids are comfortable and the parents ask me where I bought it from.

Helpful?5EMKPKPC150P13689307429
Jul 11, 2021
Laura
2 out of 5 stars review

Pf code after a month

We have had this ac unit for exactly a month and it worked great at first but now is showing a pf code.

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Laura, we are very sorry to learn of your experience, and to hear you received a PF code on your unit is disapointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to assist you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Aug 28, 2021
Don
1 out of 5 stars review

Junk

We bought this in June at the end of August it just stopped working. It turns on but that's it . It's going back to sams today

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Don, we are sorry to learn about your experience with our Portable Air Conditioner, and to hear your unit stopped is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists who will be happy to assist you with your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 28, 2023
Taja
2 out of 5 stars review

Got two and a half Pennsylvania summers out of it!

It's was great while it lasted but an air conditioner this much should not be done after two and half summers!

Review from De'Longhi
Helpful?5EMKPKPC150P13689307429
May 26, 2020
Crblack
2 out of 5 stars review

Bug Infested

We purchased this item in the store, only to open it up to find it infested with bugs. Unfortunately, it was too late to take the box outside before they were crawling all over. The A/C is working well, at least that is a good thing.

Helpful?5EMKPKPC150P13689307429
Aug 17, 2021
Rick
1 out of 5 stars review

Terrible

Bought this unit a few years ago. Condenser stopped working already. I will NEVER purchase anything from this company again. Customer service was no help

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Rick, we are very sorry to learn about your experience with your Portable Air Conditioner. We will always remain dedicated to your satisfaction, so we would appreciate the opportunity to reconnect with you to see if we can be of any further assistance to you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.