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Member ratings & reviews for
DeLonghi PACAN370G1W 500 Sq. ft. Portable Air Conditioner
4.2 out of 5 stars
stars
1,113 ratings678 reviews
  1. 5 stars63% (697)
  2. 4 stars17% (190)
  3. 3 stars6% (69)
  4. 2 stars4% (48)
  5. 1 star10% (109)

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Showing 641-650 of 678 reviews
May 30, 2018
Reviewer name: kim
5 out of 5 stars
5 out of 5 stars review

love it

I love this air conditioner, great price,looks good. Wish I would have bought sooner. Have a more expensive brand LG portable air conditioner. This way has much better options. For $200.00 less. Great buy.

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Jul 6, 2021
Reviewer name: Me
2 out of 5 stars
2 out of 5 stars review

Barely Cools

We bought this to keep a 200 SQ foot bedroom cool at night. It doesn't cool the bedroom a lot. Even after running for hours the room temp is not under 70°.

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reply from Supplier Response

Hello, we are very sorry to hear you did not find our Portable Air Conditioner suitable for your cooling needs. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists who would be happy to speak with you about your experience. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Apr 2, 2024
Reviewer name: Sheila
1 out of 5 stars
1 out of 5 stars review

Terrible Unit

If there is a lenon, I must have gotten. t. If I could give zero stars I would. It doesn't cool well. i could never recommend this product to anyone.

Review from walmart.com
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reply from DeLonghi Customer Care

Hello,Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Jul 7, 2019
Reviewer name: Poormanson
3 out of 5 stars
3 out of 5 stars review

Not Cooling Enough

I have a 450 sq. ft. room. It did not do the job. Cold air coming out, but not enough to cool the room. A total waste of money. I am returning it after 1 day.

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Jul 30, 2020
Reviewer name: Nancy
2 out of 5 stars
2 out of 5 stars review

disappointed

according to ad thought this did not have to be ventilated due to no drip no leakage claim. I wanted to use it in my 2 car garage that has NO windows or place to vent. Is there a way to set up without using window kit??? Probably have to return if not.

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Jun 23, 2019
Reviewer name: outtapdx
1 out of 5 stars
1 out of 5 stars review

Dissappointing

About 5 years ago I bought a Delonghi from Sam's that was wonderful, it cooled well, it had a drawer to empty and it was easy to move from room to room. So I was excited to get this one. Oh well. This thing is big, it was like having a piece of furniture, and it was noisy- but those were minor concerns when within a week it stopped working. It was full of water!, so we emptied it, cleaned the filter which was insanely hard to remove and let it run, it felt like the air was cold coming out but our room never went below 78 degrees. We returned it and bought a GE window unit from Sam's (12k btu) which brought the temp down to 72 in 20 minutes. Glad to be rid of it.

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Aug 25, 2021
Reviewer name: Lisa yates
1 out of 5 stars
1 out of 5 stars review

Only lasted a year

Just like Dave m mine went out in a year. Key pad was shorting out and now a probe failure. We are roasting in 105 to 110 heat index and have to try to find away to come up with money we don't have to buy another one. This was a very disappointing and financially devastating

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reply from Supplier Response

Hi Lisa, we are very sorry to learn of your experience with our Portable Air Conditioner and to hear you received a probe failure code is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists who will be happy to speak with you about this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Oct 24, 2020
Reviewer name: HomewardGramma
3 out of 5 stars
3 out of 5 stars review

Abandon hope all ye who hope to rebox it

I like the a/c, it's simple, it works well at dehumidifying and cooling (same thing just different buttons, tbh). Nice the remote is easy inset in the top. HOWEVER...knowing my limitations I filmed and /photographed how it came OUT of the box as it's a seasonal need, but those images have disappeared. Now, I can't get everything back in the dang box, and wrote to DeLonghi and they just sent a link to images of a plastic wrapped "dust cover" and an "accessories bag" both folded as small as possible - and neither lists the PCAN270 version here. Plus, one of 'em is out of stock, and both being on sale at less than $14 aren't returnable for refunds (say, f'r instance THEY AREN'T THE RIGHT SIZE). This would be less frustrating if DeLonghi would just send me the requested IMAGE of how it is packed at the factory, as I can get most of it together but the window slats are the mystery of the ages for me. And this mama-jama is heavy once placed in the box (love the a/c's wheels otherwise!) so I can't be goofing around trying to box it and THEN move it to its storage area. So I guess I find an old refrigerator box, some duct tape, and 2 junked skateboards... or next time return it piecemeal during the 90-day window, and just get a dang window unit.

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Jul 15, 2019
Reviewer name: MIBrownieeee
2 out of 5 stars
2 out of 5 stars review

DeLonghi 6,700 BTU

I bought two of these on sale. There's no way it's going to cool down 500 sqft area. It's rated at 12,000 BTU, but real world cooling is 6,700 BTU(DOE). It's quiet and great looking compare to other brands. It exhaust air from the room. That means hot air from outside can come inside from other doors or windows. Buy it if you don't have any windows or have tiny windows in the room. All it needs is a hole in the wall for the exhaust. I hope DeLonghi will introduce dual hose to improve the efficiency of their portable air conditioners. I ended up returning one unit and replaced it with a dual inverter window air conditioner.

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May 26, 2020
Reviewer name: georgiagurl
2 out of 5 stars
2 out of 5 stars review

I would not recommend

I purchased this unit a few days ago. The exhaust hose continues to pop out of the window. My shed is only 256 sq ft and the unit will not cool but half of the shed if that half's door is closed. The unit ran for 12 hours and it was cooler outside of the shed than it was inside of the shed. I will be returning the unit. I do not recommend purchasing this unit if the area you are trying to cool is more than 125 sq ft. The manufacturer needs to do a better job with the clips on the exhaust hose so they will stay attached much more securely.

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