This is a great product that does a good job cooling our bedroom. However, like others have posted, I am not able to register the product on the DeLonghi website (product does not exist on selection). One recommendation, we placed the unit on a milk crate. This raises the level of the unit and makes it easy to drain the tank if needed. We also use a 1/2 inch clear plastic tube connected to the drain. NOTE: THIS IS NOT A SAFE IDEA IF YOU HAVE SMALL CHILDREN.

This A/C is great! We currently been having ours for over 1 year now. Cools down our room fast and was easy to set up. For the people that are staying “it falls apart or is hard to set up” must not like reading directions. The connection ends from the window to the unit will are easily twisted on. Easy to clean the filter and drain if ever needed. A/C is quite, easy temperature change if needed and remote makes it even more easy to work.

Bought this AC a few days ago. It does cool the room well enough. However, it is very loud, could not sleep with it on even in the whisper quiet sleep mode. The box says the only thing quieter that this unit is the sound of a pin dropping but that's incorrect. The window kit included is made of a thin plastic and moves around in the window opening. It seems like the window kit could break easily. The exhaust hose got very hot while it was running. Only used the AC unit one night. I am not impressed with product and will be returning it.

Cools very quickly. Not excessively noisy. Top vents do not adjust, unit is well made and heavy. Venting hose was a bit balky to adjust upward to a window mounted high. My window slides left to right. If your window is too tall, use of 3rd extension piece makes full extension too "wobbly". Foam seal provided was appreciated but barely long enough. I used blue painters tape to seal fully. Read your instructions and use the enclosed guide to properly operate the unit. I shopped around, good price for this quality unit with cooling up to 500 sq.ft.

Every summer I contemplate getting one of these before shying away due to price. This past weekend we had a heat wave reaching 116 degrees during the day and the low was still in the 80s leaving us with little relief. I live in a house and my bedroom is on the second floor and I share two walls to the outside. The one window in my room receives sun for a good majority of the day. I decided to bite the bullet and go to Sam's. This was the only unit in store on the day I went to my closest location. Went to work and set the unit up when I got home. It was super easy to set up! The window kit seemed cheap, but I've never owned another unit to compare quality to so this may just be how it is as a norm. I am SO GLAD I purchased his unit. Reviews saying it was loud or didn't cool had me worried but I was desperate. Of course the unit makes noise, it's not completely silent, but it's not any louder than the hum of a refrigerator. As for the temp, it cooled down my room to a cold (and I mean I was cold) temperature after about an hour or so. I love the Feel Real setting, I adore it! I leave it on that setting most of the time :)

Bought last summer used it for a month (worked great). Stored it for the winter (indoors), installed it again in May, and it wouldn't cool. The fan would run, but condenser wouldn't kick on…after a tedious and drawn out process I was able to get a replacement unit from DeLonghi in July, and that one started to malfunction a month later. I will not buy this brand again. Very disappointed

We purchased this expecting to use it on a limited basis while our central air was being repaired. It was selected because it was the lowest price unit for rated square footage. Due to delays in the repair, we've now used it for over a month and are completely satisfied with the performance. Our home has a relatively open floor plan and this unit has maintained comfortable temperatures for approximately 1300 sq ft of space that we use the most. Outdoor temperatures have been in the mid-80s for most of the time that we've used it. Installation was quick and easy. It is not overly loud while running. We would definitely purchase this again and, in fact, are considering buying two additional units so that we have them as back ups should our central air fail again.

I bought this because the price was good and expect Sams to carry decent products. This is my 3rd portable conditioner in the past 10 years. Both of my other units, one a Sharp and I can't recall the other both served me well and took good care of my smaller 120 sq ft office with too many computers. This DeLonghi unit just does whatever it wants. I feel I have no control over the temperature, the office is either ice cold or too hot. I have tried the different settings and can't get any to do what I want or expect. It will definitely get your room cold, colder, and still colder... it is not that loud and looks nice. I wish it could be controlled.

I purchased this unit 2 days ago to replace a older one which had gotten very noisy. The old one was struggling to keep the room cool and the fan screamed when trying to cool during the day (70+dB). Ordered online and paid for and picked up at club. Since I had to lay it on its side for the short trip home I unpacked the unit and let it sit for 24 hrs as recommended. After connecting the exhaust hose and turning it on I was amazed at how little noise it made and the cooling kicked in after a few seconds and has been running since. When set on "Whisper Cool" the I can barely hear it (~55dB) I use it in my upstairs sleeping quarters and had to get up during the night to raise the set temp. If it gets too cool for me that is quite an accomplishment. The only drawback is the controls are still a bit too bright for me at night for getting to sleep. They dim but not enough. Overall, this was a good buy and I would recommend.

Just bought this yesterday and had it set up within 15 minutes or less - super easy to put together. Let it sit overnight since it was laying down for the trip home. Turned it on this morning and am very pleased. It's nice that it has an evaporator so a drain hose isn't required. (I'd like to add a drain hose to get the humidity lower, but at least it's optional). The cooler air is definitely better than the hot humid air from open windows. The air is nice and cold on high, and even in quiet mode. Would like it better if the fan would turn off instead of running constantly, but overall I'm very pleased with this unit.