Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
DeLonghi PACAN370G1W 500 Sq. ft. Portable Air Conditioner
4.2 out of 5 stars
stars
1,113 ratings678 reviews
  1. 5 stars63% (697)
  2. 4 stars17% (190)
  3. 3 stars6% (69)
  4. 2 stars4% (48)
  5. 1 star10% (109)

Member photos

  • +26 images
Sort by |
Showing 231-240 of 678 reviews
Jul 2, 2021
Reviewer name: dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool enough

Easy to install and plenty powerful enough for a bedroom. Fairly noisy, but the sound level is reasonably constant when it's running, so there are no sudden sounds to wake you up. The remote is IR, so you have to aim it at the control panel, and that is hard as we have a 15-inch mattress and topper, which is in the line of sight from the far side of the bed. A mirror might help.

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Dave, it's great to hear you found our De'Longhi Pinguino easy to install. We hope you continue to enjoy your unit for years to come. Thank you.

May 24, 2018
Reviewer name: Christian G from MI
5 out of 5 stars
5 out of 5 stars review

GREAT BUY, Great Price!!!

We have three of these units and they work great. We have used a window air conditioner previously, which would leak; but these don't leak or have any kind of mildew smell during or after running. The air is cold and the dehumidifier works great when we need it for the basement in the rainy spring months. I actually came to the Sam's Club website to buy another and figured I would write a review since I was here. It's a smart buy!!!

Helpful?5EMKPKPC150P13689307429
Sep 22, 2020
Reviewer name: PDT
1 out of 5 stars
1 out of 5 stars review

Started out good until they weren't

I bought 1 in mid July. It was great. Cooled a room very quickly and it was very quiet so I bought another one. About a month in the 1st one developed problems. First the control on the unit wouldn't respond unless you unplugged it. Next, it wouldn't blow cool air unless you unplugged it. Last, it wouldn't cool even after you unplugged it. The second one started doing the same things the first one did about a week or so later. They would have been returned already if I lived in the same town as the nearest Sam's.

Helpful?5EMKPKPC150P13689307429
Jun 30, 2021
Reviewer name: Sloan
2 out of 5 stars
2 out of 5 stars review

Works but there are issues.

For one this was ordered online but took four extra days to arrive. Negatives: - Promise delivery date was a lie. - The vents or not moveable at all or adjustable. So your cooling is going to be in one direction. - The drain plug is at the very bottom and a little over an inch off the ground. This limits your draining options which can be an issue. - The air exhaust vent is garbage and will not stay attached to hose very well. I had to use tape to secure this as a accidental bump or pet may knock it lose. - The vent hose will get very hot to the touch thus creating heat in the room you are trying to cool. - It comes with one rather cheap and thin weather stirp but you need two for a true seal on the window frame. - The window insert can easily be removed and leaves your home open to theft. Nothing to lock it in place. - Instructions were not well done in the way of the basic assembly - The cord and frame are covered by so many warning stickers it will take you an hour to read them all. Positives : + The until looks clean and attractive + Function settings are bright and easy to figure out + Quite setting is nice but then you are running at reduced power/air flow + Cools a 220 square foot office well, of course it's rated for 400 square feet. Florida heat is 90+ degrees

Helpful?5EMKPKPC150P13689307429
reply from DeLonghi Customer Care

Hi Sloan, thank you for reaching out and providing detailed feedback regarding our Portable Air Conditioner. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who would be happy to assist you with any troubleshooting you may require with your device. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 25, 2018
Reviewer name: kblaser85
1 out of 5 stars
1 out of 5 stars review

Not impressed

I purchased this unit 2 months ago and have not been impressed with the amount of cooling it provides. Seemed like a great deal but I get it, everyone has different expectations. Within the last week the unit has developed an unbearable noise, like when the fan kicks on it's rubbing against something. I'm just hopeful Sam's will allow me to return it. If so, I'll definitely be looking at purchasing a different unit.

Helpful?5EMKPKPC150P13689307429
May 23, 2018
Reviewer name: Coraison
1 out of 5 stars
1 out of 5 stars review

Beware!

I bought this unit a couple days ago and since setting it up it has RAISED the humidity in my room by 10% while in the dehumidifying mode! While in A/C mode it kept the humidity at around 60-65% but would not go any lower even after running all night long. The thermostat does not work correctly. It was set to 68 but kept the room at 63 all night. I spent most of the morning on the phone with their support technician who just read the manual to me. The fact that I can't accurately control the temperature or humidity in the room is a deal breaker for me.

Helpful?5EMKPKPC150P13689307429
Jun 1, 2019
Reviewer name: Bo
4 out of 5 stars
4 out of 5 stars review

Good price for what youre getting

Ive been running this unit for about a month. It took a few days to get used to the noise level and play with the settings. I now set the timer to start cooling the room about an hour before I go to bed. Sometimes I'll use the real feel mode and it will cycle the compressor on and off as needed to keep the room feeling comfortable. To keep constant white noise going I'll keep it in whisper mode through the night most of the time. Im using this in a 15 x 23 foot upper floor bedroom and it easily keeps the room cool. Great unit for the features and price. I paid about the same for a 10k btu lg and it doesnt have as many features.

Helpful?5EMKPKPC150P13689307429
Jul 25, 2021
Reviewer name: Diana
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Portable

Happy with the cold air it provides and different options including a timer with hours you can program. My only complaint would be the tube that attaches to the unit for the window exhaust. It comes off easily soI had to keep checking if it was still attached periodically. The mobility on wheels are great and the unit is fast to install

Helpful?5EMKPKPC150P13689307429
reply from Supplier Response

Hi Diana, it's great to hear you are enjoying the cold air provided by our De'Longhi Pinguino Portable Air Conditioner. We hope you continue to enjoy your portability of your unit for years to come. Thank you.

Aug 29, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Little upside unless you NEED a floor unit

I'm not sure I see the upside. I thought a floor model like this would be convenient and easy to move around. This machine is literally 3 times as large as a window mounted unit and it still uses about half as much window space as a window unit does. Additionally, there is no way to make the venting tubes look nice or even "organized" as they are large, stiff, and obtrusive. I returned mine and bought a window unit for the same price. It works far better, looks much nicer, and took me about 7 minutes to install (and I've never installed one before).

Helpful?5EMKPKPC150P13689307429
May 31, 2018
Reviewer name: hodapper
5 out of 5 stars
5 out of 5 stars review

Great unit, cold air, does the job!

My AC went out and it was going to be several days before a technician would be able to repair the central AC. It cooled the room ice cold and my family thought it wokked better than the central system! It is noisy, but that's due to the output of cold air, you just need to accept the fact that a small unit is going to have noise for the extreme amount of air it moves around.

Helpful?5EMKPKPC150P13689307429