I bought 4 of these DeLonghi PACAN270G1W portable A/C units, at the same time, in June 2018 and 2 months later three have stopped working. The 1st unit's button touch panel went out. The 2nd and 3rd unit's compressors failed. The 4th unit is still working, but based on the robustness of the other 3, I'll probably end up returning it too.

I'm on my second unit, brought the first one back after around a month bc it wasn't cooling, got another one and the panel isn't working properly, it won't go below 75 degrees, so that's going back tomorrow smh waste of Money, definitely would not recommend. Very very unsatisfied

Recommend this product to anyone who is considering buying an air conditioner without the hassle of putting it on the window and taking it down. Greg product it makes the rooms cool down and if “feels good” mode, keeps the rooms cool at night! I already told a few people to get one before they are sold out!

Purchased a Delonghi portable air conditioner from Sams Club 6/12/2020 I used it 1 summer and by July 2021 it was completely broken, no control panel lights, no nothing I was left in the dark by the air conditioner and Delonghi Service. So I'm out $ 401.74

We were all looking forward to receiving this air conditioner as it was hotter than any other year. FEDEX was running late (every day a day was added for a delay in delivery, so 4 days late in the end). As we unpacked the air conditioner, set it up, plugged it in, it showed da PF code after 1 minute of running the unit. unplugged, plugged, unplugged, plugged back in but no luck. Maybe just a "bad" unit? We're sending it back and start ALL OVER! even though this unit is bad, we have another De'Longhi and it works great, and I'd still buy another one. Thank you to Sam's Club for a great return policy and process.

I purchased two of these to get us through a 2-3 week repair on our central air conditioning compressor. They could not keep up. I purchased three 8000 BTU window units instead, and they have cooled my house down 8 degrees in 3 hours. Pay attention to the new BTU rating on these units. They are nowhere near 12000 BTU's.

These put out cold air and I have never had to empty the tank with the compressor running non-stop. These units should be cleaned yearly and at least every 2 years by taking the back apart and using a small brush to clean the dust off the cooling coil. For me, this unit seemed easy to remove the back piece and clean- I found it easier to clean than a typical window ac which is nearly impossible to clean the way they are made these days..

I've had this unit 2 summers Great the first. Okay the second. Third year it's not working. The fan blows and that's it. Called heating and cooling people. They said I'd be better off to buy a new one then fix it. I DO NOT recommend it unless you only need it for a year.

For one this was ordered online but took four extra days to arrive. Negatives: - Promise delivery date was a lie. - The vents or not moveable at all or adjustable. So your cooling is going to be in one direction. - The drain plug is at the very bottom and a little over an inch off the ground. This limits your draining options which can be an issue. - The air exhaust vent is garbage and will not stay attached to hose very well. I had to use tape to secure this as a accidental bump or pet may knock it lose. - The vent hose will get very hot to the touch thus creating heat in the room you are trying to cool. - It comes with one rather cheap and thin weather stirp but you need two for a true seal on the window frame. - The window insert can easily be removed and leaves your home open to theft. Nothing to lock it in place. - Instructions were not well done in the way of the basic assembly - The cord and frame are covered by so many warning stickers it will take you an hour to read them all. Positives : + The until looks clean and attractive + Function settings are bright and easy to figure out + Quite setting is nice but then you are running at reduced power/air flow + Cools a 220 square foot office well, of course it's rated for 400 square feet. Florida heat is 90+ degrees

Had this unit not quite a year and the condenser quit working. Live in area where it is only needed about 2-3 months. Worked great for that short time. Went to use it again this summer and worked for about a week, then quit blowing out cold air and condenser would not come on. Called DeLonghi since it has a 4 year warranty. First person I talked to said since I do not have an authorized repair center near me, they could send me out a refurbished unit. Was not too thrilled about that, but it was better than nothing. After sending proof of purchase, I get an email saying that I can ship it to get it fixed, at my expense, or take 20pct off another unit on their website. I sent replied saying how unfair this was, and have never heard back. It has been over a month now, and still no word. I would have gladly cut the power cord and sent to them just to get a working unit. Just glad Sam's Club has a great return policy! I will never buy another DeLonghi product as their customer service is the worst, and they do not stand by their warranty.