I am very satisfied with this unit. I use it in my bedroom to supplement central air conditioning. I live in a condo and window units are not allowed. Bedroom never cooled well because it is on the 2nd floor and gets afternoon sun. This unit works great. Arrived with no damage. It is NOT as loud as other reviews indicate. I have not had to drain the unit to keep it running. I had a unit (not DeLonghi) several years ago that would shut off constantly and need to be drained. Not experiencing that with this unit.

We purchased this as a back up for if/when our power goes out during hurricane season. This take a lot less amps that running our whole house unit so it will be easy to run off our back up power source. We ran it as a test and it works great. We were able to cool down a room in a short amount of time. It's easy to hook up and use. Now that we know that it works, we hope we don't have to use it.

Great unit ! When our Central AC broke we purchased this unit to help cool us while we waited for repairs. It did a great job! The temps were over 100 degrees and it kept us at a cool 75 degrees! The "real feel and quiet mode" settings are a plus. I would highly recommend this to anyone.

Purchased this A/C unit on the hottest day of the year! But, didn't get it set up for a couple of weeks due to my procrastination. The "window kit" sleeves fit the width of the window but the outer sleeve did not fit into the recessed portion of the window frame. I considered using the included extension but that would have required using all three pieces and having the two shorter pieces cut to allow for the elongated opening. After speaking to a friend decided to use the two-piece sleeve and added the included weatherstripping on the end edge and on top of the inner sleeve edge since it is a bit shorter. Added a couple of pieces of thin styrofoam from the packaging into the left recessed area and that created a tight fit. Turned the unit on and within a very short time my kitchen/livingroom area was cool. I am happy that I made the purchase so that my dogs are kept cool on hot days.

I brought this unit because my air was out and I was waiting on my Home warranty company to fix ac. It worked wonders for my master bedroom which is huge with sitting area appr 700 sq ft but this unit covers 500 sq ft. Better than my other unit with same sq ft coverage..I would definitely recommend. Minimum white noise is to be expected but not too bad. I was just glad to be cool in 88 degree weather at night. This particular unit brought the temp in room to about 75. I would have to get larger unit to be colder for size of room Easy to assemble. Fit in my window better than other didn't have to use tape to hold in place. Touchscreen with different options. Emptied every two days but wasn't necessary not much water build up.

Just saying it's Hot! And these homes in this area have no AC so off to the best deal I could find and available for pickup today! Sams club, surprised yes but, Great customer service the manager at the pick up was so helpful and so amazing thank you again. This AC unit works Well for a single room it will freeze you out of the room. It is not for an open flowing kitchen family room - so how did I solve that problem in these nice homes? I put a blanket up to divide the room and It worked! The ac works well sure it makes noise but then any unit will. If you don't want noise find a home with central ac.. It's keeping the room cooler and the kids can sleep in the floor in the family room if it's really that hot!

We use this unit to cool a bedroom that our central A/C unit doesn't cool well, due to the room getting direct sunlight all day. It does a great job! We basically hooked the unit up, turned it on, and haven't touched it since. Two features we like about this unit are: (1) the lights on the unit stay on. This is a benefit for us as the unit is in a bedroom and would be difficult to see in the dark. (2) the fan stays running while the compressor is off. When the compressor engages, the sound changes slightly, but not enough to wake us up. If you have ever used a white noise machine while you sleep, the fan sound is similar and consistent. We vented the unit through a sliding glass door. To do this, a had a piece of 6" lumber cut at a home improvement store to fit the vertical height on our door. We used a 5 1/2" width board with a tongue on one side and a groove on the other. The tongue fit perfectly into the door frame, holding the board securely in place. We used the groove to place a piece of insulation with a flange on one side that fit into the groove. Got the insulation at a home improvement store. It provides a good seal between the wood and the sliding part of the door. I used the oval exhaust bracket that came with the A/C unit to trace an exhaust hole in the board and a couple of small braces on the board to allow me to use the holes on the exhaust bracket to the board, lining the hole in the board with some 1/4" insulation. After this, the exhaust bracket from the unit snapped into the mate on the door, and I was cooling the room. This install enabled me to close my screen door, outside of the exhaust vent, to keep bugs, animals, etc. out. In the fall, I can disconnect the unit from the bracket in the door; slide out the wood from the door; and close things up for winter. Could not be happier with the unit's features or performance.

I bought this a month ago and was easy to install. I am using this to supplement the whole house air conditional that is now over 25yrs old and was not cooling the first floor as well as it used to and was only getting to 80 degrees. Although the 1st floor is a little larger than 500 sq ft, this unit was making the Living room quite comfortable and maintains about 75 degrees. When it seems a little extra cold there I put a fan on the floor and blow the excess cold air into the Kitchen and Dining room making both of these rooms comfortable as well. My dining room has always been hot in the summer as it has no AC vent or ceiling fan, so this has been a blessing now when eating dinner there! Did I mention it has so far been very quiet and does not disturb listening to the TV!. 4 stars is only because I can't really measure the area it cools, but for the $ it appears to be a very good value so far - let's see how long it lasts!

Am very happy with it. Better than the 1400 BTU LG I got last year. Has more fan speeds, quieter, cools well. Only reason I took one star off is because the control panel doesn't dim enough at night and it's like sleeping with a night light on so that I have to use a sleep mask.

Bought this in case we lost power in a hurricane. Our generator can easily power it and it cools down the master bedroom and bath. Very easy to install and operate. Recently our house A/C broke, so we had a cool room for a couple of days until the repairman could arrive and fix. It is quiet and handles a large bedroom with a high ceiling OK.