Wonderful printer and ink last a long time!! A year and a half and still doing pictures and copies!! Loooove it!!

Love this printer. The print quality is as good as laser jet. The price of ink refill is soooo much ceaper then HP's ink. We used the printer to make Christmas Cards and the quality of the print was great. HP wanted 440.00 for replacement toner. It was cheaper to purchase this printer then the toner, plus the replacement ink for this printer is cheap.

I bought this about 3 weeks ago and finally set it up. The mechanics of that went fine. When it got time to fill out the registration form online it all went South. It refused to take the Serial # repeatedly telling me that it was invalid. So I call customer service of course which must be offshore because I was barely able to understand what they were saying. Finally they sent me a link to my email as an alternative way to finish my registration for my warranty. That worked, or so I thought. It said registration of your product was successful. So I click on the link that says details of your warranty and lo and behold, supposedly I bought this back in November of 2022 and my warranty runs out next week (Jan. 16 2024) So on paper I have a 1 week warranty. That leads to the next customer service call and I use the term mildly. This person speaks worse English than the first, tells me there is nothing he can do about the website misinformation and just hold onto my receipt for future reference. If I have a problem they will be asking me to scan it and email it for proof of purchase date. I believe I was supposed to have a couple of years extended warranty for purchasing this at Sam's but fat chance of that ever working out. This has been a very poor first experience with EPSON and Sam's receipt doesn't mention the warranty extension. I do not recommend this purchase for the aforementioned reasons.

I bought the Epson for reputation and to cut down on ink use. I liked my previous Canon printers other than ink cost. The document feed as noted by others just doesn't seem to work for me. I've been working around that fault. My biggest frustration so far aside from the printers consistent fussiness is that I can't get this thing to print #6 envelopes. It seems to only accept #10's and I haven't even found a way to do custom paper sizes. If I had to repurchase this unit I would do some serious re-evaluation first.

the scanner doesn't work it is always error or Jam, and show the messages A paper ham has occurred. see the documentation for instructions on removing your originals. all the the time scan or copy. i am so tired about this Printer, I just purchased yesterday and today I have to return it.

I purchased this printer from Sams Club because of the features and the 2 year warranty. The printer is decent. When I start to register it the problems began. It refused to take the Serial # telling me that it was invalid. I called customer service and the representatives are very difficult to understand because of the language. They sent me a link to my email to finish my registration for my warranty. I used it to register my printer and it showed the warranty starting before my purchase date and ending very short of 2 years. I called customer service again. I was told to just keep my receipt. I told the representative that this was unacceptable and called again. I was then asked to provide a receipt of purchase, a picture of the serial number and an copy of the email from Epson showing that I had registered the product. I was told to call back after I had sent the information to them. I called back and was told they had received the request information and would update my warranty information within 30 days. I have checked again and it shows that the warranty was updated to 1 year from the purchase date instead of 2 years. After at least 3 incident tickets my problem is not corrected. I have spent to much time on this situation and I do not trust Epson to provide any support services in case I need to use the warranty.

Great printer, set-up was challenging, with phone app. with touchscreen, etc. I'm on 5GHz wifi, and it doesn't like 5GHz wifi, so I had to use the wi-fi direct feature. It would be helpful to just instruct people how to do it if they have 5GHz wifi that is not switchable.

The auto registration wouldn't work with the SN# on the printer. Not sure why but never worked. The printer doesn't print true colors so before you print something you may want to do a trail print and adjust the colors. I printed something that had maroon and it came out hot pink!! It also doesn't print automatically right away, I always have to say okay on the printer before it will print.

I like this printer but wish it had an actual touch pad on the front. For a short time I had the ET 4800 that had a touch pad and Digital Touch. This only has the Digital Touch. More difficult to use options especially if you are older and. Eyesight is limited. Otherwise it has great paper storage, 200plus sheets, double sided printing and fax capability. My old printer of almost 3years had that but it died. Hopefully this will last longer. I am old school and do a lot of printing and the ink lasts forever. A great savings.

I’ve had it for about 3 weeks. Printed 200+ newsletters. Text comes out a little light compared to screen colors but it neatly prints. Last page comes out first which beats my other Epson 640 which stacks them last page on top. Makes nice copies. Haven’t tried the fax yet