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Customer reviews for Epson EcoTank ET-4850 Special Edition Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-4850 Special Edition Inkjet Printer, 1 Bonus Black Ink Bottle
4.1 out of 5 stars
stars
384 ratings280 reviews
  1. 5 stars63% (241)
  2. 4 stars14% (54)
  3. 3 stars5% (21)
  4. 2 stars6% (24)
  5. 1 star11% (44)

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Showing 21-30 of 280 reviews
Oct 31, 2022
Reviewer name: ronlipid
1 out of 5 stars
1 out of 5 stars review

Waste of $$$, P poor customer service

Just purchased this POJ, and right out of the box it will not connect to my Netgear Nighthawk mesh Wi-Fi router. Called tech support and was told the printer will not work with mesh routers. No where does it say that in the product information! Tech support then said that I should change my router or use one of the connection options. Obviously, speaking to someone in a foreign they don't care. I have tried to use this POJ for a couple of days now and have found other issues with it too. The auto feeder doesn't work very well and results in a paper jam, and the color printing could be a lot better. Lastly everything on it is slow. This printer is a pure disappointment. All those who have given this printer a four star or above either got a different printer, or I guess I just got a POJ. Either way, after talking with tech support I will not be getting another Epson!

Helpful?4NGXQX8LBJE013675314069
Jan 23, 2026
Reviewer name: elwood802
1 out of 5 stars
1 out of 5 stars review

Horrible quality, frustrating printer

I have had this printer for about 2 years now. There's little to enjoy here. 1) The printer is incredibly challenging to reliably get connected to WiFi. I assure you, this is not a user error - I am an IT administrator and deal with network connected devices all day. This is one of the most challenging devices I have had to deal with connecting to the WLAN. Once it's connected it seems to stay connected, but it is a chore. 2) Print Quality is not good. For the price of this printer, the quality is just not acceptable. Colors are washed out, text is not crisp and page to page the printing quality isn't even consistent. Not office quality printing at all. 3) Color printing. Good luck here. I can't tell you how many times I have had to use the clean print head function, only to have to run the power cleaning after (which recommends you wait 12 hours before printing again). Then to just have a garbled mess come out of the machine. I don't have a week to wait for my print job, Epson. This is trash. Yeah, ink is cheaper than toner. However, go buy yourself a Color laser jet. This one is not worth the hassle. DO NOT BUY THIS JUNK.

Review from epson.com
Helpful?4NGXQX8LBJE013675314069
May 24, 2023
Reviewer name: Sams Club fan 2023
2 out of 5 stars
2 out of 5 stars review

the scanner doesn't work it is always error or Jam, and show the messages A paper ham has occurred. see the documentation for instructions on removing your originals. all the the time scan or copy. i am so tired about this Printer, I just purchased yesterday and today I have to return it.

Helpful?4NGXQX8LBJE013675314069
Oct 17, 2023
Reviewer name: ClydeSDale
4 out of 5 stars
4 out of 5 stars review

Well, I Guess I Could Have Done Worse

I bought the Epson for reputation and to cut down on ink use. I liked my previous Canon printers other than ink cost. The document feed as noted by others just doesn't seem to work for me. I've been working around that fault. My biggest frustration so far aside from the printers consistent fussiness is that I can't get this thing to print #6 envelopes. It seems to only accept #10's and I haven't even found a way to do custom paper sizes. If I had to repurchase this unit I would do some serious re-evaluation first.

Helpful?4NGXQX8LBJE013675314069
Jan 13, 2025
Reviewer name: mjk0999
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better then the HP Laser Printer I had before this

Love this printer. The print quality is as good as laser jet. The price of ink refill is soooo much ceaper then HP's ink. We used the printer to make Christmas Cards and the quality of the print was great. HP wanted 440.00 for replacement toner. It was cheaper to purchase this printer then the toner, plus the replacement ink for this printer is cheap.

Helpful?4NGXQX8LBJE013675314069
Jan 25, 2026
Reviewer name: sab1
1 out of 5 stars
1 out of 5 stars review

Problems with printer not printing the colors.

This printer worked fine for the first few months but then the colored ink quit showing up on the flyers indicating it was not functioning properly. All of the inks showed ink levels above 3/4 full. Several cleanings got the blue and cyan to work somewhat but never did get the magenta to show. So disappointing. I missed out on doing voluntary flyers for the Senior Citizens to let people know about the breakfasts, flea markets, bingo games, etc. Attendance to these events was way down because we couldn't get the flyers out to the public. So sad, I spent allot of money on this printer to have it be totally worthless.

Review from epson.com
Helpful?4NGXQX8LBJE013675314069
Jan 5, 2024
Reviewer name: Delli
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Adele old school

I like this printer but wish it had an actual touch pad on the front. For a short time I had the ET 4800 that had a touch pad and Digital Touch. This only has the Digital Touch. More difficult to use options especially if you are older and. Eyesight is limited. Otherwise it has great paper storage, 200plus sheets, double sided printing and fax capability. My old printer of almost 3years had that but it died. Hopefully this will last longer. I am old school and do a lot of printing and the ink lasts forever. A great savings.

Helpful?4NGXQX8LBJE013675314069
Apr 8, 2026
Reviewer name: Tracy
1 out of 5 stars
1 out of 5 stars review

Constant Issues

Horrible! Do NOT buy! I've had it set up less than 6 months %26 keep having multiple issues. I continuously have to clean the print heads to get it to print correctly. The document feeder jams constantly so I try to scan it from the glass. Sometimes that works, other times, I get blank white pages. Very unreliable %26 very sorry I went with this one after all my research. It's such a headache %26 I wish I would've set it up sooner so I could return it. I'll go back to HP %26 pay the ink prices %26 at least I know that it'll work.

Helpful?4NGXQX8LBJE013675314069
Apr 27, 2022
Reviewer name: Stan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stan

Great printer, scan, copy, fax, wi-fi and duplex. Great color, with great features.

Helpful?4NGXQX8LBJE013675314069
Apr 29, 2024
Reviewer name: N Boggs
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Would Buy Again

I love this printer and how it sets up easily. Prints great but is a little slower printing then my HP was.

Helpful?4NGXQX8LBJE013675314069