[This review was collected as part of a promotion.] We replaced our 10yo LG Top Loader after the control board went out on the old one. We were so impressed with how the old unit worked we continued with LG. This new unit does loads even faster, uses less water (but plenty to saturate all items and clean well), is very simple to use, and is a great value for the cost. The new design makes reaching items in the bottom of the tub easier. We’ve had the new unit for a couple weeks and have run NUMEROUS loads of every kind and variety, including small loads to very full loads - everything comes out clean! It is amazing how it can spin at 950rpm and be so quiet with virtually no vibration. Very easy to set up and maintain. Control panel took some adjusting to use but is simple once we identified our preferred settings. Black top and control panel does gather fingerprints but is easily wiped down. Consumer Reports had this listed as their 2nd best Top Loading Impeller Washer, only 1 point behind the #1 washer which was also an LG! We are very pleased with our purchase. Highly recommended!!

[This review was collected as part of a promotion.] This machine holds an incredible amount of clothing. It is quiet and efficient. It gets my clothes clean and lets me know via phone notifications when they are done. It even syncs load type with my dryer!

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

[This review was collected as part of a promotion.] I studied Consumer reports for Washer,Dryer,And Refrigerator for my new home in 55+ community. My large capacity top loading washer is amazing! It has so much room and uses less soap and water! It spins out so much water that the dryer can dry a load in just a short time!

I just purchased this washer and am very disappointed on how it works. My previous washer (which I will be fixing and re-using) is 20 years old and I have the ability to adjust the water level. I understand that the new washers have this done by the computer but there is a problem with the water level. If I select a normal wash, I am not able to remove the turbo wash option. The machine uses very little water and most of the clothing isn't even submerged in water. If you select the deep fill option it does work but it uses way too much water. I also used the bedding cycle and that uses way too much water for bedding sheets. It should be called a comforter setting instead. I also had some steam end up on my floor after a few cycles. Not exactly sure if this is normal or not. Furthermore there is also a little pool of water on the impeller after the end of the cycle dripping from the laundry detergent. While the impeller is plastic it shouldn't be there IMO. LG please give users the ability to select their OWN water level if the stupid computer can't figure it out.

My LG washer is just over a year old. I’ve owned and used many other brands over the years, but this is my first LG. No gentle cycle, no instruction manual, QR code under the lid to view a manual doesn’t work, hard to see the buttons, but absolutely worst of all is the brown crud that appears on my clothes after being washed. I have NEVER had this happen before. I’ve always (with every washer I’ve had) used very little liquid detergent, no fabric softener, but do use the cold cycle often. Not sure why this happens only with LG but I would not buy another LG washer nor would I recommend one. Very disappointed, can’t wait to get rid of it.

[This review was collected as part of a promotion.] The washer seems to wash well but I have several concerns. The instructions do not tell me enough to know how to fully use the machine and the features they brag to have. I am playing with the controls to reduce the wrinkling that is happening to the clothes. We hang dry some clothes to avoid shrinkage but the amount of wrinkling going on with the clothes is tremendous and have to toy with the features to figure out how to handle this. I have no clue how to use the additional programmed washes that are in the app nor how to start the washing machine from the app or how to set a default program. Very poor documentation. the manufacturer description is great if one knew how to use it.

[This review was collected as part of a promotion.] Do not buy. Custom cycles arnt really custom. They are just other presets not on machine. Also there is no option for soak. Why would that not be an option? I wished I had know that wasn’t an option or we wouldn’t have bought this machine.

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

Fairly disappointed and wish I’d gone with a different model. There isn’t even a delicate cycle without downloading it. You also can’t soak your clothes without unplugging the machine. It is also much louder than our previous machine despite claiming to be quiet. I’m overall pretty disappointed. I would not rebuy and really wish I had had a chance to look in person before buying. I wouldn’t have chosen this one. The one positive thing is that it is big.